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Found 1 from your keywords: author=Sari, Cempaka Choirunis...

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PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) MENGGUNAKAN METODE FRAMEWORK…

Opi Mall is one of the largest malls located in the city of Palembang. To be able to establish communication and retain its customers, Opi Mall creates a Membership program called the Opi Loyalty Card. This program is an implementation of a Customer Relationship Management (CRM) strategy designed to enable Opi Mall establish mutually beneficial relationships with its customers and to make it la…

Edition: -
ISBN/ISSN: -
Collation: xix, 189 hlm.; ilus., tab.: 28 cm
Series Title: -
Call Number: T342832020

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