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Found 1 from your keywords: author=Tira, M. Rengga Jhodis

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ANALISIS PENGARUH E-TRUST DAN ELECTRONIC SERVICE QUALITY (E SERVICE QUALITY) …

This study analyzes the influence of E-Trust and Electronic Service Quality (E-Service Quality) on customer loyalty in Online Travel Agency (OTA) in Palembang City. With the increasing use of online platforms in transactions, understanding the impact of E-Trust and E-Service Quality on customer loyalty has become crucial. The multiple linear regression method was employed to analyze the relatio…

Edition: -
ISBN/ISSN: -
Collation: xxii, 113 hlm.; Ilus.; 29 cm
Series Title: -
Call Number: T1189252023

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