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Found 1 from your keywords: author=Yulistiani, Nabila Apri...
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KOMUNIKASI INTERPERSONAL BARISTA STARBUCKS RAJAWALI PALEMBANG
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Yulistiani, Nabila Aprilia

In this study, it discusses how the interpersonal communication process is carried out by Starbucks Rajawali Palembang baristas with customers. This study uses John Thibault and Harold Kelley's social exchange theory with a descriptive qualitative method. Data was collected through the results of in-depth interviews with informants. The results showed that interpersonal communication activities…

Edition
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ISBN/ISSN
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Collation
xii, 63 hlm.; ilus.; tab.; 29 cm.
Series Title
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Call Number
T1072312022