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Found 1 from your keywords: author=Zafira, Zahra Tri
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SENTIMENT-BASED KNOWLEDGE DISCOVERY PADA REVIEW APLIKASI WONDR BY BNI MENGGUN…
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Zafira, Zahra Tri

The rapid development of digital banking services has necessitated a deeper understanding of user perceptions and satisfaction levels. This study analyzes sentiment from user reviews of the Wondr by BNI app using a Knowledge Discovery approach and machine learning methods. Three classification algorithms were compared: Support Vector Machine (SVM), K-Nearest Neighbor (KNN), and Naive Bayes, eva…

Edition
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ISBN/ISSN
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Collation
xviii, 88 hlm.; ilus.; tab.; 29 cm.
Series Title
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Call Number
T1895552025