The research in this thesis is motivated by problems related to the strategy of improving the performance of the state civil apparatus at the National Unity and Political Agency of South Sumatra Province which is still not optimal. The purpose of this study was to determine how strategies are carried out to improve the performance of state civil apparatus at the National Unity and Political Age…
Penelitian ini bertujuan untuk menjawab pertanyaan Bagaimana Manajemen Pelayanan Umum di Bidang Umum dan Kepegawaian Dinas Pendidikan Provinsi Sumatera Selatan pada Masa Transisi COVID-19. Penelitian ini menggunakan jenis penelitian Kualitatif Deskriptif, Subjek penelitian ini adalah Staff Pegawai dan Penerima Pelayanan Umum Dinas Pendidikan Provinsi Sumatera Selatan. Tempat penelitian ini dila…
Penelitian ini bertujuan untuk mengetahui hubungan antara public service motivation dengan pelayanan publik di Indonesia melalui kajian meta-analisis. Metode yang digunakan adalah meta-analisis yang diolah dengan menggunakan aplikasi openMEE dan JASP. Sampel penelitian ini adalah seluruh literatur yang membahas public service motivation di Indonesia yang telah disaring sesuai dengan kriteria in…
This research was made because of the background of the large number ovehicles parking on the sidewalk of the road. The purpose of this research is to findout how to evaluate the strategy of controlling parking on the sidewalk of JaiarMerdeka by the Palembang City Department of Transportation based on Ricard P.Rumelt's strategy evaluation theory. This research uses a qualitative approach bycoll…
This research discusses the Leadership of women's Village Heads in Increasing Community Participation to the Development of Sungai Pinang Village, Muara Lakitan District, Musi Rawas Regency. The type of research used is descriptive qualitative research, the data analysis used includes data collection, data reduction, data presentation and conclusion drawing and data verification. The informants…
Based on the most potential source of local revenue and giving the biggest input to the regional treasury are regional taxes and fees. one of the regional levy levies based on the regulation of the regent of penukal abab lematang ilir no 18 of 2018 concerning procedures for managing markets and implementing market service levy collection. This market levy is included in the general service levy…
The application (E-Simfoni) is an information system developed by the government as an effort to collect data on cases of violence in the community. In this study, the focus of the application of the E-Simfoni is more emphasized on services and the availability of information on the number of cases of violence in the South Sumatra DPPPA E-Simfoni Application. The availability of information on …
This research is entitled Capacity Development in Participating in Education and Training of Study Employees at the Secretariat of the Regional People's Legislative Assembly of South Sumatra Province, which raises issues related to the participation of employees in participating in training because there is still an imbalance between structural, functional and implementing officials in attendin…
This research is entitled "Multistakeholder Coordination in the Service of Death Certificates in the Population and Civil Registration Office of Palembang City (Case Study of Bukit Lama Village, Ilir Barat Satu District). The purpose of this study was to find out how Multi-stakeholder Coordination in the Service of Death Certificates at the Population and Civil Registration Office of Palembang …
The number of HIV/AIDS cases in Palembang City has increased from year to year. The problem of HIV/AIDS is not only related to health issues but also social issues so that the handling requires collaboration across sectors. This research was conducted to find out how the efforts to tackle HIV/AIDS in Palembang City are from a collaborative governance perspective. This study uses collaborative g…
Kualitas pelayanan merupakan suatu upaya pemeritah dalam memberikan pelayanan publik yang berkualitas kepada masyarakat. Akta kelahiran adalah bukti sah yang otentik mengenai status anak yang diterbitkan oleh Dinas Kependudukan dan Pencatatan Sipil yang dipergunakan sebagai bukti sah terkait status dan peristiwa kelahiran seseorang dan termasuk hak setiap anak Indonesia. Tujuan dalam penelitian…
The implementation of the M-Paspor application is expected to provide improvements in public services to become one of the innovations to meet the needs of the community supported by information technology, but there are problems that become obstacles in its application, such as many people who do not know about the M-Passport application and network interruptions often occur. This study aims t…
The Environmental Service of East Ogan Komering Ulu Regency has problems in archive management including archive storage and structuring, not yet having archive officers, and lack of facilities and infrastructure. This research aims to analyze how active archives are managed at the Environmental Service of East Ogan Komering Ulu Regency. This research uses Read and Ginn's (2010) archive life cy…
This research aims to find out the implementation of tax collection by forced letter at the Palembang Seberang Ulu Primary Tax Service Office. This research is motivated by the amount of tax arrears in the Palembang Seberang Ulu Primary Tax Service Office which increases not proportional to the amount of disbursement of tax receipts decreased. This study uses the implementation theory of Ripley…
This research was conducted to determine the process of purchasing computer equipment electronically at the Regional Development Planning Board of South Sumatra Province. This study identifies the problems that exist in the implementation of electronic purchasing of computer equipment (e-purchasing). These problems include missing information in the price column, network disruptions, lack of st…
This research is to determine the adoption of E-Government in the HalloPalembang application in the city of Palembang. The design used is qualitative, with a descriptive research approach. This research is located in Palembang, with research subjects namely the Communication and Informatics Office of Palembang City and the people of Palembang city. data collection techniques obtained through ob…
This research aims to determine collaborative governance in the effort to alleviate homelessness in Palembang City. This is motivated by the increasing number of homeless people in Palembang City, which has led the government to collaborate in addressing the issue. The research method used in this study is qualitative with data collection techniques including interviews, observations, and docum…
Adopsi media sosial di sektor publik merupakan proses yang pada zaman ini seharusnya sudah diinternalisasi oleh sektor publik sebagai pelayan masyarakat mengingat kita sudah masuk dalam era pelayanan yang serba digital. Penelitian mengenai adopsi media sosial di sektor publik ini dilakukan di Kantor Imigrasi Kelas I TPI Palembang. Penelitian ini dilakukan dengan tujuan untuk mengidentfikasi tah…
This study is entitled Management Information System Application Usage Simultaneous Integrated Movement Plus (Sigertak+) at the Development Planning Agency Region of South Sumatra Province. The purpose of this research is to find out how is the Management of the Use of Electronic Systems for poverty alleviation managed by the South Sumatra Bappeda. This research uses a descriptive method qualit…
The government as a provider of public services needed by the community must be responsible and continue to strive to provide the best service for the improvement of public services. Community satisfaction is a measure of the success of public services provided by public service providers. This research aims to find out how the implementation of Standard Operational Procedure (SOP) and the qual…
This research aims to determine how the implementation of the principles of Corporate Social Responsibility (CSR) PT Bukit Asam Tbk in Muara Enim Regency. The problem that exist are motivated by the large number of CSR granted by PT Bukit Asam Tbk in Muara Enim Regency, however it is not known how far the suitability with the principles of CSR. The theory used is the principles CSR theory accor…
The sport system at the local government level has a great responsibility in managing and developing sport in its region. To achieve effective and efficient management, collaborative governance has become an increasingly recognized and applied approach. This research aims to analyze the application of collaborative governance in the sports system at the local government level, with a focus on t…
Public Administration Reform in Vietnam during the first period of 2001 to 2010. This Public Administration Reform aims to improve the administrative and public service system in Vietnam, particularly in the city of Hanoi, for which the Vietnamese government and the National Academy of Public Administration (NAPA). The problems in the implementation of the Public Administration Reform in Vietna…
The Palembang city has been synonymous with holding sporting events since 2004, namely the National Sports Week (PON). This is because the City of Palembang already has adequate infrastructure for organizing sports activities on an international scale. Because of this, Jakabaring Sport City (JSC) exists as a forum for sports activities that take place in Palembang. The many sporting events held…
The purpose of this study is to know the formulation process of the Raperda Inisiatif DPRD Kota Palembang Tentang Perlindungan Perempuan dan Anak dari Tindak Kekerasan di Kota Palembang.The background of this research, because the formulation is a very crucial thing that determines whether the policies made by the government are useful or not and can also minimize problems that arise after the …
This study examines the implementation of the policy for the provision of lactation space at the Regional Secretariat of Palembang City. The background to the problem of this research is that the lactation room provided by the Regional Secretariat of Palembang City was not maintained during the pandemic and the room was also expertly used as a storage room by the staff and employees there, whil…
Penelitian’ ini dilatarbelakangi oleh kurangnya”keterbukaan informasi keuangan di Dinas Kependudukan dan Pencatatan Sipil Kota Palembang. Skripsi ini bertujuan untuk mengetahui transparansi keuangan melalui website resmi Dinas Kependudukan dan Pencatatan Sipil Kota Palembang dan apa saja hambatan yang menyebabkan’ kurangnya transparansi keuangan kepada masyarakat melalui website. Peneliti…
This study examines the optimization of filing management at the Regional Human Resource Development Board of South Sumatra Province. This study identified three aspects of the filing process. The problems identified relate to records governance. These problems include problems with storage, placement and retrieval of archives. This research was conducted using a descriptive-qualitative method …
The purpose of this study was to find out and analyze and find out the adoption of innovations in the extension information system application "SiSuluh" by the Food Crops and Horticulture Office of South Sumatra Province. The background of this research is of course in the Extension Information System Innovation "SiSuluh" there are users or users who are involved in implementing innovations, th…
This research was motivated by the lack of tax morale of Indonesian citizens. This study aims to see the effect of a sense of security on the tax morale of Indonesian citizens. This study uses quantitative methods that aim to draw conclusions from the hypotheses that have been proposed in this study. The data used is in the form of secondary data taken from the results of the 7th World Value Su…