Kualitas pelayanan merupakan suatu upaya pemeritah dalam memberikan pelayanan publik yang berkualitas kepada masyarakat. Akta kelahiran adalah bukti sah yang otentik mengenai status anak yang diterbitkan oleh Dinas Kependudukan dan Pencatatan Sipil yang dipergunakan sebagai bukti sah terkait status dan peristiwa kelahiran seseorang dan termasuk hak setiap anak Indonesia. Tujuan dalam penelitian…
The implementation of the M-Paspor application is expected to provide improvements in public services to become one of the innovations to meet the needs of the community supported by information technology, but there are problems that become obstacles in its application, such as many people who do not know about the M-Passport application and network interruptions often occur. This study aims t…
The Environmental Service of East Ogan Komering Ulu Regency has problems in archive management including archive storage and structuring, not yet having archive officers, and lack of facilities and infrastructure. This research aims to analyze how active archives are managed at the Environmental Service of East Ogan Komering Ulu Regency. This research uses Read and Ginn's (2010) archive life cy…
This research aims to find out the implementation of tax collection by forced letter at the Palembang Seberang Ulu Primary Tax Service Office. This research is motivated by the amount of tax arrears in the Palembang Seberang Ulu Primary Tax Service Office which increases not proportional to the amount of disbursement of tax receipts decreased. This study uses the implementation theory of Ripley…
This research was conducted to determine the process of purchasing computer equipment electronically at the Regional Development Planning Board of South Sumatra Province. This study identifies the problems that exist in the implementation of electronic purchasing of computer equipment (e-purchasing). These problems include missing information in the price column, network disruptions, lack of st…
This research is to determine the adoption of E-Government in the HalloPalembang application in the city of Palembang. The design used is qualitative, with a descriptive research approach. This research is located in Palembang, with research subjects namely the Communication and Informatics Office of Palembang City and the people of Palembang city. data collection techniques obtained through ob…
This research aims to determine collaborative governance in the effort to alleviate homelessness in Palembang City. This is motivated by the increasing number of homeless people in Palembang City, which has led the government to collaborate in addressing the issue. The research method used in this study is qualitative with data collection techniques including interviews, observations, and docum…
Adopsi media sosial di sektor publik merupakan proses yang pada zaman ini seharusnya sudah diinternalisasi oleh sektor publik sebagai pelayan masyarakat mengingat kita sudah masuk dalam era pelayanan yang serba digital. Penelitian mengenai adopsi media sosial di sektor publik ini dilakukan di Kantor Imigrasi Kelas I TPI Palembang. Penelitian ini dilakukan dengan tujuan untuk mengidentfikasi tah…
This study is entitled Management Information System Application Usage Simultaneous Integrated Movement Plus (Sigertak+) at the Development Planning Agency Region of South Sumatra Province. The purpose of this research is to find out how is the Management of the Use of Electronic Systems for poverty alleviation managed by the South Sumatra Bappeda. This research uses a descriptive method qualit…
The government as a provider of public services needed by the community must be responsible and continue to strive to provide the best service for the improvement of public services. Community satisfaction is a measure of the success of public services provided by public service providers. This research aims to find out how the implementation of Standard Operational Procedure (SOP) and the qual…
This research aims to determine how the implementation of the principles of Corporate Social Responsibility (CSR) PT Bukit Asam Tbk in Muara Enim Regency. The problem that exist are motivated by the large number of CSR granted by PT Bukit Asam Tbk in Muara Enim Regency, however it is not known how far the suitability with the principles of CSR. The theory used is the principles CSR theory accor…
The sport system at the local government level has a great responsibility in managing and developing sport in its region. To achieve effective and efficient management, collaborative governance has become an increasingly recognized and applied approach. This research aims to analyze the application of collaborative governance in the sports system at the local government level, with a focus on t…
Public Administration Reform in Vietnam during the first period of 2001 to 2010. This Public Administration Reform aims to improve the administrative and public service system in Vietnam, particularly in the city of Hanoi, for which the Vietnamese government and the National Academy of Public Administration (NAPA). The problems in the implementation of the Public Administration Reform in Vietna…
The Palembang city has been synonymous with holding sporting events since 2004, namely the National Sports Week (PON). This is because the City of Palembang already has adequate infrastructure for organizing sports activities on an international scale. Because of this, Jakabaring Sport City (JSC) exists as a forum for sports activities that take place in Palembang. The many sporting events held…
The purpose of this study is to know the formulation process of the Raperda Inisiatif DPRD Kota Palembang Tentang Perlindungan Perempuan dan Anak dari Tindak Kekerasan di Kota Palembang.The background of this research, because the formulation is a very crucial thing that determines whether the policies made by the government are useful or not and can also minimize problems that arise after the …
This study examines the implementation of the policy for the provision of lactation space at the Regional Secretariat of Palembang City. The background to the problem of this research is that the lactation room provided by the Regional Secretariat of Palembang City was not maintained during the pandemic and the room was also expertly used as a storage room by the staff and employees there, whil…
Penelitian’ ini dilatarbelakangi oleh kurangnya”keterbukaan informasi keuangan di Dinas Kependudukan dan Pencatatan Sipil Kota Palembang. Skripsi ini bertujuan untuk mengetahui transparansi keuangan melalui website resmi Dinas Kependudukan dan Pencatatan Sipil Kota Palembang dan apa saja hambatan yang menyebabkan’ kurangnya transparansi keuangan kepada masyarakat melalui website. Peneliti…
This study examines the optimization of filing management at the Regional Human Resource Development Board of South Sumatra Province. This study identified three aspects of the filing process. The problems identified relate to records governance. These problems include problems with storage, placement and retrieval of archives. This research was conducted using a descriptive-qualitative method …
The purpose of this study was to find out and analyze and find out the adoption of innovations in the extension information system application "SiSuluh" by the Food Crops and Horticulture Office of South Sumatra Province. The background of this research is of course in the Extension Information System Innovation "SiSuluh" there are users or users who are involved in implementing innovations, th…
This research was motivated by the lack of tax morale of Indonesian citizens. This study aims to see the effect of a sense of security on the tax morale of Indonesian citizens. This study uses quantitative methods that aim to draw conclusions from the hypotheses that have been proposed in this study. The data used is in the form of secondary data taken from the results of the 7th World Value Su…
This study aims to determine the effect of the variable adoption and use of Instagram social media on the quality of public services at the South Sumatra Province Trade Office. The method used in this study is quantitative which is processed using the SPSS application. The sample of this study were 48 employees of the South Sumatra Provincial Trade Office and 95 followers of the Instagram accou…
This research is motivated by the lack of achievement of badminton athletes in South Sumatra, the lack of achievement can be seen from the PON championship for 2 years of implementation. The purpose of this study to find out how the Strategy of the Youth and Sports Office of South Sumatra Province in improving the achievement of badminton athletes. The theory used in this research is the theory…
Limited funds for infrastructure development, the high number of uninhabitable houses and housing backlogs in South Sumatra Province have forced the government to find a solution to this problem by building flats through a public private partnership financing scheme. This study aims to determine the collaborative governance of the construction of flats in the Department of Housing and Settlemen…
This study aims to identify and resolve various kinds of problems that occur in the process of developing and implementing legal documents and information network policies. In this study, the authors used a qualitative approach. Peimer and secondary legal material, as well as writings and some of the documents taken The specifications of this study discuss the implementation of policies for the…
The background of this research is that in the implementation of the administration of the official letter text of the Palembang City Manpower Office previously using a manual system then from the manual system it changed to an online system using an official document information system application called SINDI which was created by the Palembang City Communications and Information Office and be…
This research is motivated by differences of opinion from policy actors who are members of a tripartite institution called the Wage Council which consists of three elements, namely the government element, the entrepreneur element, and the worker/labor union element. The background of the difference between the three elements is PP 36 of 2021 concerning wages. Elements of the government and elem…
The role of the Investment and Integrated One-Stop Service Office (PMPTSP) in increasing investment in the South Sumatra Province is crucial. However, in reality, PMPTSP still faces several issues, such as the lack of coordination among involved parties and the lack of quality human resources in implementing digitalization within the strategy implementation process. This study aims to determine…
Employees are the main wealth of an organization, because their participation is the key to the running of an organization's activities, so it is important for organizations to optimize the employees they have according to their functions so that they can become quality, superior assets and the real manifestation can be seen through employee performance. Factors that can affect work performance…
This study entitled "Analysis of the Management of Village-Owned Enterprises (Bumdes) for Green Bamboo Tourism in Sri Bandung Village, Abung Tengah District, North Lampung Regency" This study aims to determine and analyze the management of Green Bamboo Tourism Village-Owned Enterprises. The background of this research is that the management of tourist objects in Bumdes for Green Bamboo tourism …
Penelitian in berjudul "Upaya BUMN dalam Mewujudkan Zero Accident Berkelanjutan (Studi Kasus PT. PLN (Persero) UPDK Keramasan)". Penelitian ini dilatar belakangi oleH bagaimana salah satu perusahaan BUMN yakni PT. PLN (Persero) UPDK Keramasan dapat mewujudkan dan mengenyam status zero accident. Penelitian ini bertujuan untuk mengetahui bagaimana upaya PT. PLN (Persero) UPDK Keramasan dalam mera…