This study aims to determine the Effect of Service Recovery on Customer Satisfaction on J&T Express Freight Forwarding Services in Palembang City, either partially or simultaneously. This type of research is quantitative research. The population in this study is the people of Palembang City who use J&T Express freight forwarding services at least 2 times and have complained. The sample taken in…
This research aims to determine the effect of employee loyalty on job promotion of PT. Indomarco Adi Prima Palembang. This research is a descriptive researchwith a quantitative approach. The sampling techniqueused was the saturated sample technique so that the research saple amounted to 107 respondents. The analytical method used is quantitative analysis with simple regression analysis. The res…
This study aims to examine the influence of physical work environment on employee performance at Badan Kependudukan dan Keluarga Berencana Nasional Kabupaten Lahat. The population of this study is the entire number of employees of Badan Kependudukan dan Keluarga Berencana Nasional Kabupaten Lahat, amounting to 44 people. This study uses primary data obtained through questionnaires and simple re…
This study aims to determine the effect of situational leadership style on the performance of employees of PT. Karunia Pondasi Perkasa. The population in this study is the entire number of employees of PT. Karunia Pondasi Perkasa, totaling 42 employees. This study uses a saturated sampling technique. This study uses primary data obtained by distributing questionnaires and the analysis technique…
This study aims to determine the effect of inflation and the US dollar exchange rate on the Composite Stock Price Index on the Indonesia Stock Exchange during the Covid-19 period. The object of this research is the composite stock price index listed on the Indonesia Stock Exchange during COVID-19 period. The sampling method used is a quantitative method with a descriptive and associative approa…
This study aims to determine how the influence of the trust in brand dimension on customer loyalty at Starbucks Coffee Kambang Iwak Palembang. The sampling method used in this study uses a non-probability method with a sample of 100 respondents from the people of Palembang city. The data collection technique in this study used a research instrument in the form of a questionnaire. The research d…
This study aims to analyze the effect of Quality Of Work Life and Work Spirit. Quality of work life is the perception of employees that they feel safe, relatively satisfied and can develop as a whole person. In this study, researchers used a quantitative approach. This research is structured in order to provide a systematic description of scientific information derived from the subject and obje…
This study aims to determine the effect of work life balance on employee job satisfaction at Bank Syariah Indonesia (BSI) Palembang Sudirman Branch Office. The population of this study was 59 employees. The sample in this study amounted to 59 employees using the saturated sample technique. The data collection method used in this study is primary data obtained from questionnaires distributed to …
Pandemic Covid-19 was many people lost their jobs, this because working from home. This makes the community must be able to survive for comply daily needs like eating and drinking. UMKM during the pandemic have become one of the lifelines for people survive. The development of UMKM, especially UMKM pempek to create every UMKM must build brand equity for each customer because it will impact towo…
Tujuan dari penelitian ini adalah untuk mengetahui pengaruh signifikan kualitas produk dan harga serta variabel yang mendominasi kualitas produk dan harga terhadap keputusan konsumen membeli simcard simpati di kota Palembang melalui metode kuantitatif. Populasi penelitian ini berjumlah 500 konsumen yang pernah membeli produk Simpati dalam wilayah kota Palembang periode April 2020 – Novomber 2…
This study aims to determine the effect of the quality of human resources on the performance of health workers at the Tanjung Agung Public Health Center (Puskesmas) in Muara Enim Regency. The population of this study was 105 health workers. The sample in this study amounted to 105 health workers using the saturated sample technique. The data collection method used in this study is primary data …
Penelitian ini bertujuan untuk mengetahui apakah sikap, norma subjektif, persepsi kontrol perilaku, dan persepsi risiko dapat mempengaruhi intensi dalam berinvestasi saham di Pasar Modal. Penelitian ini menggunakan pendekatan kuantitatif dengan metode Structural Equation Model-Partial Least Square (SEM-PLS). Analisis dilakukan melalui analisis statistik deskriptif dan analisis inferensial yang …
This study aims to analyze the effect of Corporate Social Responsibility and capital structure on company profitability with earnings management as a moderating variable in Indonesian Sustainability Reporting Award participating companies listed on the Indonesia Stock Exchange. The sampling technique used was the purposive sampling technique so that the research sample amounted to 9 companies w…
ABSTRACT EFFECT OF CAREER DEVELOPMENT ON EMPLOYEE PERFORMANCE CV. TIRA SELATAN PALEMBANG By: Dita Khafifah This study examines the effect of career development on employee performance CV. South Tira Palembang. The purpose of this study was to determine how the effect of Career Development on employee performance CV. South Tira Palembang. The type of research data used is quantitative data. The …
This study aims to determine the effect of products and promotions on customer satisfaction with savings accounts at Bank Sumsel Babel, Jakabaring Branch, Palembang City. The type of data used in this study is secondary data obtained from reliable journals and websites with a sample of 100 respondents. The data analysis technique used in this study is quantitative analysis using statistical cal…
This study aims to analyze the comparison of the health level of BUMN Sharia Commercial Banks and BUMS Islamic Commercial Banks in Indonesia with using the RGEC method (Risk Profile, Good Corporate Governance, Earnings, and Capital). The population of this study amounted to 14 Islamic Commercial Banks registered with the Financial Services Authority for the 2013-2018 period.. The sampling techn…
Penelitian ini bertujuan untuk menentukan pembentukan portofolio optimal dengan menggunakan model indeks tunggal. Sampel yang digunakan pada penelitian ini adalah saham-saham yang termasuk dalam indeks LQ-45 selama periode Agustus 2009 - Juli 2010. Selama periode tersebut terdapat 44 perusahaan yang mampu bertahan dalam jajaran LQ-45. Selain itu, Penelitian ini juga menggunakan data Indeks Harg…
This study aims to determine the effect of job stress on employee morale at PT. Citra Nusantara Gemilang (CNG) Hilir Raya Palembang. The variables in this study are job stress as the independent variable and work morale as the dependent variable. The population in this study were all employees, amounting to 44 people. This study uses a saturated sampling technique, and uses primary data obtaine…
The study aims to determine the effect of emotional intelligence on performance of health workers at west Prabumulih public health center. The population of this study was all of health workers at west Prabumulih public health center the were 137 health workers. The sampling technique used sratified random sampling and there were 58 people as the respondents. The data collection method used in …
This study aims to determine which stocks provide unsystematic risk and the best expected return and to see the effect of unsystematic risk on expected returns. The data used in this study is secondary data with documentation data collection techniques. The study population was a non financial company LQ-45 period from 2016 to 2019 as many as 236 companies. Sample of 24 companies acquired by pu…
This research aims to see the effect of burnout (saturation) to the performance of nurses in the general department of Hasanudin Damrah Hospital Manna, South Bengkulu. In this research, there are 42 people that involved as population samples. In this kind of research, the type of samples that used are non-probability with the census method, which means that the samples was taken from the total …
This study was aimed at determining the effect of Job Satisfaction on Employee Performance of the Office of Population and Civil Registration of Ogan Ilir Regency. The population in this study were all employees of the Office of Population and Civil Registration of Ogan Ilir Regency. There were 53 people taken as the sample and was chosen using saturated sampling. The data collection method use…
This study aims to determine the effect of leadership style on employees performance at Tanjung raja Public Health Center on Tanjung Raja district, Ogan Ilir regency. The population in this study were all employees in the Tanjung raja Public Health Center on Tanjung Raja district, Ogan Ilir regency using a sample which amounted to 44 respondent. Data collection methods used in this study are ob…
This research aims to determine the effect of work discipline on teacher performance at the State Elementary School 135 Palembang. The population in this study was all teachers at the State Elementary School 135 Palembang, amounting to 47 people and taking the sample using a census. The data collection method used in this study uses primary data obtained through questionnaires. The analysis tec…
ABSTRACT THE INFLUENCE OF WORK MOTIVATION ON EMPLOYEE PERFORMANCE OF PUSKESMAS BUMI LAMPUNG KECAMATAN KIKIM TIMUR KABUPATEN LAHAT This research aims to determine the influence of work motivation on employee performance of Puskesmas Bumi Lampung Kecamatan Kikim Timur Kabupaten Lahat. The population in this research is the employees in Puskesmas Bumi Lampung Kecamatan Kikim Timur Kabupaten Lahat …
This study aims to determine the effect of occupational safety and health on employee performance at PT. Citra Nusantara Gemilang (CNG) Hilir Raya Palembang. The population in this study were all 36 employees as respondents using the census technique. This study uses primary data obtained through questionnaires and simple linear regression analysis methods as data analysis techniques. Based on …
This study aims to determine the effect of profitability, liquidity, firm size, leverage and maturity to bond rating in manufacturing companies listed on Indonesia Stock Exchange. The object of this study is manufacturing companies listed on Indonesia Stock Exchange in the period 2016 – 2019. Purposive sampling method used as the sampling method. The research method used multiple linear regre…
This study aims to determine and analyze the effect of Corporate Social Responsibility (CSR) and profitability on firm value in state-owned companies listed on the Indonesia Stock Exchange (IDX). CSR is measured using the GRI indicator, profitability is measured by return on assets and firm value is measured by tobins'q. The population in this study are state-owned companies listed on the Indon…
This study aims to determine the analysis of the influence of service quality dimensions on customer satisfaction at McDonald's R.Sukamto drive through services in Palembang City. The type of data used in this study is secondary data obtained from reliable journals and websites with a sample of 100 respondents. The data analysis technique used in this study is quantitative analysis using the ca…