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PENGARUH SERVICE QUALITY TERHADAP KEPUASAN MASYARAKAT PADA DINAS KEPENDUDUKAN…
Service quality is a benchmark in measuring the level of community satisfaction, meaning that community satisfaction depends on the good and bad services provided. This study aims to determine the Effect of Service Quality on Community Satisfaction at the Population and Civil Registration Office of Ogan Ilir Regency. This study used a quantitative approach with a data collection method using qu…
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- xv, 83 hlm.; Ilus.; 29 cm
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- T1233962023
KUALITAS PELAYANAN PUBLIK YANG RAMAH BAGI PENYANDANG DISABILITAS DI KOTA PALE…
This study examines the quality of public services that are friendly to persons with disabilities in the city of Palembang (a case study on Trans Musi, Palembang). This study identified six aspects of public service. The problems identified are related to the quality of public services that are friendly to persons with disabilities in the city of Palembang. These problems include problems with …
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- xiv, 106 hlm.; Ilus.; 29 cm
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- T1260982023
PENGARUH KESENJANGAN DIGITAL TERHADAP PENGGUNAAN LAYANAN WHISTLEBLOWING SYSTE…
Kesenjangan digital merupakan fenomena yang menunjukkan adanya ketidakmerataan capaian akan teknologi dikalangan masyarakat. Kesenjangan digital muncul akibat dari adanya ketimpangan akses atau infrastruktur teknologi, kemampuan atau skill yang dimiliki untuk mengolah teknologi yang tidak dimiliki oleh setiap individu, serta tidak meratanya ketersediaan informasi dikalangan masyarakat. Pengaruh…
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- xvi, 92 hlm.; ilus.; 29 cm
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- T1064462023
ANALISIS JEJARING KEBIJAKAN DALAM PEMBANGUNAN PILAR BATAS ANTAR KOTA/KABUPATE…
Regulation of the Minister of Home Affairs of the Republic of Indonesia Number 141 of 2017, Regional Boundary Affirmation Guidelines must meet juridical and technical aspects with domestic regulations equipped with boundary maps, specific in the field marked by the installation of boundary pillars and the identification of coordinates of the position of boundary pillars. The construction of bou…
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- xv, 150 hlm.; Ilus.; 29 cm
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- T1259822023
DETERMINAN PENGGUNAAN MOBILE GOVERNMENT PADA PENGGUNA APLIKASI JAMSOSTEK MOBI…
This research aimed to identify and explain the determinants of the use of mobile government in users of the Palembang Branch of the Jamsostek Mobile application. This research uses variables from the Technology Acceptance Model (TAM) which consist of perceived usefulness, perceived ease of use, attitude towards using, behavior towards using, behavioral intention to use, and system use (actual …
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- xiv, 80 hlm.; Ilus.; 29 cm
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- T1254922023
INOVASI PELAYANAN PUBLIK PADA APLIKASI AKSELERASI SISTEM TATA KELOLA POKOK PI…
This research is entitled "Public Service Innovation in the Main Idea Management System Acceleration Application (Aksis Takepo) at the DPRD Secretariat of South Sumatra Province. The purpose of this research is to find out how to evaluate Public Service Innovation in the “Aksis Takepo” Application in the DPRD of South Sumatra Province and to find out the factors What Drives and Hinders Publ…
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- xii, 109 hlm.; Ilus.; 29 cm
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- T1242642023
INOVASI PENGGUNAAN APLIKASI “SICANTIK” PADA DINAS PENANAMAN MODAL DAN PEL…
Innovation in Using the SICANTIK Application at the Investment Service and One-Stop Integrated Services in Ogan Ilir Regency. Under the guidance of Dr. Sena Putra Prabujaya, S.AP.,MAP SiCantik is an Integrated Licensing Service Smart Application for the public that can be used by agencies, both central and regional to make it casier for the government to carry out licensing. This study aims to …
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- ix, 70 hlm.; Ilus.; 29 cm
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- T1234732023
INOVASI PELAYANAN PUBLIK DI ERA DISRUPSI (STUDI KASUS TENTANG APLIKASI SIDEMA…
This research is entitled “Publik Service Innovation in the Era of Disruption (Case Study of the SIDEMANG Application in Palembang City). This research is motivated by the existence of technological developments in the era of disruption which requires the government as a public service provider to be able to maximize services by making the best use of technological developments. One way is to…
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- xv, 140 hlm.; Ilus.; 29 cm
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- T1259492023
MANAJEMEN ARSIP DINAMIS DOKUMEN PRODUK HUKUM DI BIRO HUKUM SEKRETARIAT DAERAH…
Penelitian ini bertujuan untuk mengetahui proses manajemen arsip dinamis dokumen produk hukum di Biro Hukum Sekretariat Daerah Provinsi Sumatera Selatan. Dokumen atau berkas tersebut meliputi peraturan daerah, peraturan gubernur, keputusan gubernur dan produk hukum lainnya yang memiliki fungsi dan kepentingan dalam pemerintahan daerah. Manajemen arsip dinamis menurut sulistyo Basuki dalam prose…
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- xvi, 112 hlm.; Ilus.; 29 cm
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- T1251592023
GAYA KEPEMIMPINAN KEPALA DESA DALAM MENGGERAKKAN PARTISIPASI MASYARAKAT DALAM…
This research is titled Leadership Style of the Village Head in Mobilizing Community Participation in Village Development (A Study on Leadership Style in Gumawang Village, Belitang Subdistrict, East OKU Regency). The purpose of this research is to determine how the leadership of the Gumawang Village Head mobilizes community participation in village development. This research uses a qualitative …
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- xvi, 116 hlm.; Ilus.; 29 cm
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- T1257092023
PENGARUH BUDAYA ORGANISASI DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA D…
This research is entitled "The Influence of Organizational Cuiture and Work Discipline in the Context of Improving Employee Performance at Departement of Housing and Residental Areas of South Sumatra Province". This study aims to determine the influence of organizational culture and work discipline in order to improve employee performance at the Housing and Settlement Area Office of South Sumat…
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- vii, 71 hlm.; Ilus.; 29 cm
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- T1279052023
KAPASITAS DINAS KEPEMUDAAN DAN OLAHRAGA KOTA PALEMBANG DALAM PEMBANGUNAN OLAH…
This research evaluates the ability of the Palembang City Youth and Sports Office in sports development in 2022. The research method used was descriptive qualitative with in-depth interviews, participatory observation, and document analysis. The results show that the agency has good capacity as a driver of sports development in the region. They successfully collaborate with government agencies,…
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- xiv, 121 hlm.; Ilus.; 29 cm
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- T1262702023
PERANAN BADAN PERENCANAAN PEMBANGUNAN DAERAH DALAM KOORDINASI KONVERGENSI PER…
Stunting is a process where a baby fails to grow normally in terms of height and weight at birth, which will affect the cognitive development of children during the golden age of 2 years. The prevalence of stunting in Muara Enim Regency in 2022 was 22.80%. Bappeda as the leading sector in coordinating the acceleration of stunting reduction, has the main task and function of coordinating with th…
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- xv, 158 hlm.; Ilus.; 29 cm
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- T954342023
ANALISIS PENERAPAN VALUE CO-CREATION PADA INOVASI PROGRAM PENGGERAK JAMINAN S…
Penelitian ini bertujuan untuk mengetahui analisis penerapan value co-creation pada inovasi program Penggerak Jaminan Sosial Indonesia (Perisai) di BPJS Ketenagakerjaan Kantor Cabang Palembang berdasarkan teori value co-creation milik Prahalad dan Ramaswamy (2004) yaitu the DART dengan 4 dimensi yaitu dialogue (dialog), access (akses), risk assessment (penilaian risiko), dan transparency (trans…
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- xv, 100 hlm.; Ilus.; 29 cm
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- T1257342023
EVALUASI KEBIJAKAN PENERTIBAN PARKIR LIAR OLEH DINAS PERHUBUNGAN KOTA PALEMBA…
The Policy for Controlling Illegal Parking on Jalan POM IX carried out by the Palembang City Transportation Service is still a problem, this is because there are still many complaints coming from affected communities due to illegal parking on Jalan POM IX. Even though POM IX road is a KTL (Traffic Control Area) but there are still lots of illegal parking on that road, As a KTL (traffic orderly …
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- xv, 116 hlm.; Ilus.; 29 cm
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- T1234682023
IMPLEMENTASI KEBIJAKAN STANDAR SARANA DAN PRASARANA DI SEKOLAH DASAR NEGERI (…
This research is motivated by incomplete elementary school facilities and infrastructure. The background to the incompleteness of elementary school facilities and infrastructure is Permendiknas Number 24 of 2007 concerning Standards of Facilities and Infrastructure for Elementary Schools/Madrasah Ibtidaiyah (SD/MI), Junior High Schools/Madrasah Tsanawiyah (SMP/MTS), and Senior High Schools/ Mad…
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- xiii, 111 hlm.; Ilus.; 29 cm
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- T878392023
ANALISIS DAMPAK REVITALISASI SUNGAI SEKANAK LAMBIDARO DI KOTA PALEMBANG
The Sekanak Lambidaro area was previously occupied by residential areas. The river area was filled with piles of garbage which flooded and then the settlements around it were irregular so that the environment looked dirty. So the Palembang City Government has carried out Revitalization as one of the flood management policies to repair the damage that exists in the area. The revitalization carri…
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- xiii, 93 hlm.; Ilus.; 29 cm
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- T958112023
PENGEMBANGAN KAPASITAS ORGANISASI DALAM PENANGANAN KASUS KEKERASAN PEREMPUAN …
This study aims to find out and identify Organizational Capacity Development in Handling Cases of Violence against Women in The Technical Implementation Unit of the Service for the Protection of Women and Children in South Sumatra Province. Handling cases of violence against women is an act of providing services to victims of post-case violence in order to protect their rights to be free from a…
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- xiii, 168 hlm.; Ilus.; 29 cm
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- T1057092023
PENERAPAN E-GOVERNMENT MELALUI PENGGUNAAN WEBSITE DALAM UPAYA MENINGKATKAN PE…
ABSTRAK Penelitian ini berjudul “Penerapan E-Government Melalui Penggunaan Website Dalam Upaya Meningkatkan Pelayanan Publik Di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Ogan Ilir”. Permasalahan pada penelitian ini yaitu masih adanya masyarakat yang tidak mengetahui mengenai sistem pelayanan daring serta jumlah masyarakat yang mengajukan pelayanan daring lebih sedikit daripada lurin…
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- xiii, 66 hlm.; Ilus.; 29 cm
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- T1062252023
COLLABORATIVE GOVERNANCE DALAM PERLINDUNGAN ANAK PADA DINAS PEMBERDAYAAN PERE…
This study aims to identify, identify and analyze Collaborative Governance in Child Protection at the Women and Children Empowerment Office of South Sumatra Province. Minimizing cases of violence against children still needs to be maximized due to the increasing cases of child abuse in South Sumatra Province in 2020-2022, to achieve the continuity of the child protection process the most optima…
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- xii, 94 hlm.; Ilus.; 29 cm
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- T1260512023
EVALUASI PENDIDIKAN DAN PELATIHAN PADA PENYELENGGARAAN DIKLAT KEPEMIMPINAN PE…
This study aims to find out and identify the results of Supervisory Leadership Training at the Regional Human Resources Development Agency (BPSDMD) of South Sumatra Province based on the 4-levels Kirkpatrick training model. The research was carried out at the Regional Human Resources Development Agency (BPSDMD) of South Sumatra Province. Research informants are Alumni Participants in Supervisor…
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- xiii, 90 hlm.; Ilus.; 29 cm
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- T1206182023
ANALISIS KESIAPAN DINAS PEMBERDAYAAN PEREMPUAN DAN PERLINDUNGAN ANAK PROVINSI…
Electronic government adalah upaya penyelenggaraan kepemerintahan yang berbasis elektronik dalam rangka meningkatkan kualitas layanan publik secara efektif dan efisien. Atas tuntutan perubahan paradigma pelayanan publik tersebut, Dinas Pemberdayaan Perempuan Dan Perlindungan Anak Provinsi Sumatera Selatan mulai menggunakan Instagram sebagai wadah pelayanan publik untuk memberikan informasi. Nam…
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- xv, 110 hlm.; Ilus.; 29 cm
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- T1065902023
PERAN SERTA ORGANISASI DINAS PEMBERDAYAAN PEREMPUAN DAN PERLINDUNGAN ANAK DAL…
The Office of Women's Empowerment and Child Protection is a government agency that has duties and functions in protecting and fulfilling the rights of women and children from all forms of violence, discrimination, special protection and other problems related to women and children. This study aims to determine whether or not the DPPPA Organizational Participation is optimal in preventing violen…
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- xv, 97 hlm.; Ilus.; 29 cm
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- T1064722023
PARTISIPASI MASYARAKAT DALAM PELAKSANAAN PROGRAM KAMPUNG IKLIM (PROKLIM) DI K…
This study aims to understand, identify and analyze community participation and the factors that influence the implementation of the climate village program (proklim) in the Talang Powder Village, Palembang City. The type of research applied is a type of qualitative research with a descriptive approach and uses data collection techniques in the form of interviews, observation, and documentation…
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- xv, 90 hlm.; Ilus 29 cm
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- T1057032023
EFEKTIVITAS PROGRAM PEMBERDAYAAN USAHA MIKRO KECIL DAN MENENGAH (UMKM) PADA M…
The background of this research is that there are problems in empowering MSME entrepreneurship training programs during the Covid-19 pandemic at the Palembang City Cooperative and UKM Office. The purpose of this study was to determine the effectiveness of the UMKM empowerment program during the Covid-19 Pandemic at the Palembang City Cooperative and UKM Office. The theory used refers to the con…
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- xiii, 82 hlm.; Ilus.; 29 cm
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- T857382023
PROSES ADOPSI INOVASI E-KINERJA PEGAWAI NEGERI SIPIL DI DINAS KESEHATAN KOTA …
Penelitian ini berfokus pada proses adopsi inovasi e-Kinerja yang dilakukan di Dinas Kesehatan Kota Payakumbuh. E-Kinerja merupakan suatu inovasi atau yang disebut juga dengan produk e-government sebagai upaya perwujudan good governance di Indonesia. Hal tersebut mengingat bahwa digitalisasi di era globalisasi yang semakin maju dalam perkembangan teknologi. Dalam melakukan tinjauan secara lebih…
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- xvi, 106 hlm.; Ilus.; 29 cm
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- T1260392023
DETERMINAN EFEKTIVITAS PENERAPAN SISTEM PENILAIAN KINERJA PEGAWAI NEGERI SIPI…
Civil Servant performance appraisal based on PERMENPAN RB Number 8 of 2022 concerning Performance Appraisal System where the regulation was only implemented in July 2021 to 2022, for 2023 PNS performance assessment based on PERMENPAN RB Number 6 of 2022 concerning Management ASN performance. Changing policies make employees feel difficult and learn again, lack of reward and lack of communicatio…
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- xvii, 116 hlm.; Ilus.; 29 cm
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- T1260432023
PENGUATAN KAPASITAS ORGANISASI DALAM RANGKA PEMBENTUKAN UNIT PELAKSANA TEKNIS…
Strengthening organizational capacity is a management system in developing and improving the performance of existing tasks and functions and managing micro structures. This study aims to analyze the strengthening of organizational capacity in the context of establishment of the Regional Technical Implementation Unit (Study on the Organizational Bureau of the Regional Secretariat of South Sumatr…
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- xiv, 80 hlm.; Ilus.; 29 cm
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- T1260802023
PROSES COLLABORATIVE GOVERNANCE DALAM PENANGGULANGAN NARKOBA DI KOTA PALEMBANG
This study aims to determine the Collaborative Governance process in dealing with drugs in Palembang City. Drug abuse and distribution in Palembang City is showing very worrying symptoms seen from the increasing number of rehabilitation patients. This study uses qualitative research with a descriptive approach. The theory used is the collaborative governance process model from Ansell and Gash (…
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- xvi, 110 hlm.; Ilus.; 29 cm
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- T1266382023
LITERASI DIGITAL DAN INTENSI UNTUK MENGADOPSI E-GOVERNMENT (SURVEI PADA PEGAW…
Penelitian ini bertujuan untuk menganalisis dan mengetahui literasi digital dan intensi untuk mengadopsi e-government pada pegawai Inspektorat Daerah Provinsi Sumatera Selatan. Penelitian ini menggunakan variabel perceived usefulness dan perceived ease of use sebagai variabel intervening yang mempengaruhi niat seseorang untuk mengadopsi atau tidak secara langsung maupun tidak langsung. Metode p…
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- xvii, 104 hlm.; Ilus.; 29 cm
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- T1064642023
Computer Science, Information & General Works 
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