This study aimend to analyze the quality of public services for women with disabilities at the Departement of Women Empowerment and Child Protection (DPPPA) of South Sumatra Province. The analysis was based on three dimensions proposed by Levine cited in (Hardiyansyah, 2018) : (1) Responsiveness, (2) Responsibility, (3) Accountability. This research employed a qualitative method. Data were coll…
This study is entitled Evaluation of Dynamic Archive Management in the Administration Sub-Division of the Regional House of Representatives of South Sumatra Province. This study was conducted because it was motivated by the management of dynamic archives in the form of incoming and outgoing letters which still have several problems in their management. The purpose of this study is to determine …
he Importance of Digitalization of Public Services in the Modern Era, where websites are one of the main platforms used to improve the efficiency and accessibility of public services to the RT/RW level. Mintorejo Village created the Mintorejo Online Website in serving the Community. This study aims to see the Quality of the Mintorejo. Online Website in serving the Mintorejo Alang-Alang Lebar Vi…
This research is entitled "The Influence of Tax Morals, Justice, and Trust in the Government on Motor Vehicle Taxpayer Compliance at the Samsat UPTB Palembang Region II Office”. The background to this research is that there are still many people who do not comply with paying motor vehicle tax, as recorded in 2022, 63.4% of people in Palembang do not pay motor vehicle tax. This research aims t…
This research aims to analyze the performance of the Regional Disaster Management Agency (BPBD) of South Sumatra Province in addressing flood disasters in Palembang City. Flood problems in Palembang are caused by high rainfall intensity, environmental degradation, poor drainage management, and the suboptimal disaster management system at the city level. This research employs a qualitative appro…
This study aims to evaluate the implementation of the P4GN Program (Prevention, Eradication, Abuse, and Illicit Trafficking of Narcotics) conducted by the National Narcotics Board of South Sumatra Province (BNNP Sumsel) in Palembang City, using the CIPP evaluation model (Context, Input, Process, Product) developed by Daniel L. Stufflebeam. The research is motivated by the high rate of drug abus…
This study aims to evaluate the effectiveness of the Regional Government Information System (SIPD) in realizing high-quality regional development planning in Rejang Lebong Regency. The research focuses on the Regional Development Planning Agency (BAPPEDA) and employs a qualitative approach using Campbell J.P.’s effectiveness theory as an analytical framework. The findings indicate that SIPD i…
This study evaluates the oversight and participatory functions of the Village Consultative Body (BPD) in Ulak Kembahang Village, Lubuk Keliat Subdistrict, Ogan Ilir Regency, using Kirkpatrick’s Four-Level Evaluation Model: Reaction, Learning, Behavior, and Result. A descriptive qualitative method was applied through interviews, observations, and documentation. Findings reveal low public satis…
The Bus Rapid Transit (BRT) Trans Siginjai program in Jambi Province represents the local government’s initiative to provide efficient and equitable public transportation, yet its implementation remains suboptimal. Limited public use, an insufficient number of buses, minimal active routes, and a fragmented information system continue to hinder the achievement of policy objectives. This study …
This study aims to analyze the relationship pattern between technological literacy, digital mindset, and morality variables with the responsibility of using artificial intelligence (AI) by Sriwijaya University students. The main focus of this study is to prove whether the relationship between morality as an antecedent variable is greater in shaping the responsibility of using AI than it is as a…
This study aims to analyze the implementation of the General Election Commission Regulation (PKPU) Number 2 of 2024 in the conduct of the Regional Head Election in Pemulutan Barat District, Ogan Ilir Regency. This research employs a qualitative approach using interviews, observations, and documentation techniques. The theoretical framework applied is George C. Edwards III’s policy implementat…
Penelitian ini bertujuan untuk menganalisis kekuatan memaksa dan efektivitas struktur kelembagaan dalam Peraturan Pemerintah Nomor 27 Tahun 2020 tentang Pengelolaan Sampah Spesifik, khususnya dalam konteks pengelolaan limbah bahan berbahaya dan beracun (B3) dari rumah tangga. Pendekatan yang digunakan dalam penelitian ini adalah kombinasi antara Institutional Grammar 2.0 dan Q Methodology untuk…
Digital maturity is the level of effectiveness of an organization, including government organizations, in utilizing digital technology in its work activities. The more mature an organization's digital systems, the more effective and efficient it is in utilizing digital systems to support its performance. This study aims to measure the extent of digital maturity at the Palembang City Regional Pe…
This study was conducted to determine how much influence discriminatory experiences and education levels have on public trust in public organizations. The methodological approach used is quantitative with field study data collection techniques, the data will be analyzed using the R Studio Software assistance tool. The results showed that the discrimination experience variable has a significant …
Information technology has been widely used in the current era, one of which is in the government era. Especially in the Regional Inspectorate of South Sumatra Province which has adopted technology in work. This study aims to determine the role of information technology in the process of implementing the Monitoring program for follow-up on supervision results at the Regional Inspectorate of Sou…
In achieving and improving equitable distribution of superior education Minister of Education and Culture Regulation Number 1 of 2021 concerning Admission of New Students (PPDB) which aims to guarantee the acceptance of new students in a targeted, accountable, transparent and without discrimination in order to encourage increased access to educational services . Lack of knowledge causes confusi…
This research discusses stakeholder coordination in issuing the Free Finding Statement at the Regional Inspectorate of South Sumatra Province. The research objective is to understand the level of coordination among stakeholders in the issuance process of the statement. This research employs coordination theory by Soewarno Handayaningrat, with five main indicators: Communication, Awareness of th…
This research is motivated by the problem of indiscipline which often occurs in the realm of organizations and agencies, especially government agencies. An employee's work discipline can be an indicator of an organization's success in developing and guiding employees to manage themselves. One step that can be taken to improve employee discipline is to implement an electronic-based attendance sy…
Musrenbangdes, which is one of the means of development planning, should be deliberative and involve the community in the decision-making process. This study aims to analyze the suitability of the application of the principles of Deliberative Democracy in the implementation of the Village Development Planning Meeting (Musrenbangdes) in Mandi Angin Village, South Indralaya District, Ogan Ilir Re…
This research was motivated by the existence of a Village Fund policy in infrastructure development in Tanjung Baru Village, however, in its implementation there were still several problems related to development in Tanjung Baru Village which had not been implemented properly. This research aims to determine, identify and analyze the impact of village funds on infrastructure development in Tanj…
Transparency is an action taken by the government to provide convenience to the public in accessing information. In this case, BUMDes must also be transparent in processing village businesses properly in providing information on BUMDES performance that is beneficial to the village community. This study aims to look at the application of transparency in the management of Village-Owned Enterprise…
This research aims to find out how effective fingerprint attendance is in improving the discipline of civil servants (PNS) in the General Election Commission (KPU) of South Sumatra Province. This type of research is qualitative descriptive using the theory of Tangkilisa Effectiveness, Target Achievement, Adaptability, Job Satisfaction , Responsibilities of the data collection method used by dir…
This research aims to find out how the effectiveness of the SIAKBA application (Information System for KPU Members and Ad Hoc Bodies) in the Selection of Voting Committees (PPS) Ahead of the 2024 Election (Research Study at the Palembang City KPU and Silaberanti Village), This type of research is qualitative descriptive using Budiani's Goal Achievement Theory (2007: 53), program target accuracy…
This research aims to analyze the success of the Adhoc Selection of Sub-district Election Committee (PPK) in 2022, this type of research is descriptive qualitative using Stufflebeam's CIPP model evaluation theory, Context, Input, Process, Product. The data collection method used was direct interviews with the Chairman of the Palembang City KPU and Staff who became the PPK selection committee an…
Penelitian ini bertujuan untuk mengetahui efektivitas program Kartu Identitas Anak (KIA) Oleh Dinas Kependudukan dan Pencatatan Sipil Kota Palembang, Jenis Penelitian ini adalah deskriptif kualitatif dengan menggunakan teori menurut Duncan dalam Steers (2012 : 53) tentang pengukuran efektivitas suatu program, Metode pengumpulan data yang digunakan dengan wawancara langsung dengan Kabid, pegawai…
This research aims to determine the guidance of the NIAT program for Micro, Small and Medium Enterprises (MSMEs) in the culinary sector in the city of Palembang by the Palembang City Regional Secretariat. This research was motivated by the slow response of business actors in inputting their products in local catalogs before the NIAT program existed. In fact, with a local catalog, MSMEs can mark…
This research is motivated by the low success rate in enhancing life balance to improve the welfare of the community on Pulau Kemaro. The purpose of this study is to understand, review, and analyze the management of the Water Hyacinth Innovation Program in enhancing the welfare of the community on Pulau Kemaro by PT. Pupuk Sriwidjaja Palembang. The theory used in this research is the one propos…
ABSTRACT Self Assessment System is a system that introduces the authority for taxpayers to calculate and report for themselves the amount of tax that must be remitted to the regional government, namely the Palembang City Regional Revenue Agency (BAPENDA). This research explains the effectiveness of this system in the context of local tax payments in the region. The research uses several indicat…
Penelitian ini bertujuan untuk menganalisis penerapan E-@dministration dalam upaya meningkatkan produktivitas kerja karyawan dan mengetahui faktor pendukung dan penghambatnya pada Satuan Kerja Administrasi Korporat PT Bukit Asam TbK Tanjung Enim. E-@dministration merupakan teknologi informasi berupa aplikasi atau situs web yang dimiliki dan dikelola oleh Satuan Kerja Administrasi Korporat PT Bu…
This study aims to examine the influence of technostress consisting of five dimensions: techno-overload, techno-invasion, techno-complexity, techno-insecurity, and techno-uncertainty on job performance by observing three dimensions: task performance, contextual performance, and counterproductive work behavior partially and controlled by individual differences as control variables (gender, age, …