Digital transformation is a strategic step taken by government institutions to enhance efficiency, transparency, and accountability in public service delivery. This study aims to analyze the digital transformation process at the Personnel and Human Resources Development Agency (BKPSDM) of Palembang City. The research uses a qualitative approach with a Participatory Action Research (PAR) methodo…
This study aims to analyze the process of public policy innovation diffusion in the "Digital Kito Galo" program initiated by the Representative Office of Bank Indonesia for South Sumatra Province, as an effort to promote digitalization of the payment system through the use of QRIS (Quick Response Code Indonesian Standard) among Micro, Small, and Medium Enterprises (MSMEs). The research focuses …
This study discusses the role of the Environmental Agency (DLH) in carrying out its duties as a supervisor of Hazardous and Toxic Waste (B3) management in Palembang City. The method used in this research is descriptive qualitative, with the determination of informants using purposive techniques, consisting of two main informants and three supporting informants. Data collection techniques includ…
This study aims to test and analyze the Effect of Pressure, Opportunity, Competence, Rationalization, Arrogance, and Collusion on Fraudulent Procurement of Goods and Services with Organisational Ethical Culture as a Moderating Variable (Study at Muara Enim Regency Regional Apparatus Organization). This study uses primary data with data collection techniques in the form of a questionnaire. Based…
This study aims to examine the effect of Perceived Organizational Support on Employee Retention at PT Bukit Asam Tbk as one of the public organizations in the form of a State-Owned Enterprise. The research methodology used is quantitative research using survey method as a data aggregation method with instruments in the form of paper questionnaires for offline distribution and google form for on…
The Stunting Reduction Acceleration Program is a government priority program based on Presidential Regulation Number 72 of 2021 concerning the Acceleration of Stunting Reduction. This research aims to determine the implementation performance of the Stunting Reduction Acceleration Program at the Sebelas Ilir Community Health Center, Pale Palembang City. The method used in this research is a qual…
The UPTD (Technical Implementing Service Unit) of Population and Civil Registration Services (Disdukcapil) is an administrative service unit at the district level under the Department of Population and Civil Registration. This study aims to determine the role of officers at the UPTD of Population and Civil Registration Services in Zona IX, Sukarami District, Palembang City, in issuing E-KTPs (E…
The purpose of this study is to describe the implementation of Mayor Regulation (Perwali) No. 23 of 2023 concerning Electronic-Based Government Systents (SPBE) in Palembang City and to identify whether Mintorejo online is a manifestation of the implementation of that regulation. The policy implementation theory used is Richard Mailand's (1995) model, which focuses on the dimensions of ambiguity…
This research aims to measure the effectiveness of a government assistance program called Village Fund Direct Cash Assistance. The Indonesian government is implementing this program with the aim of overcoming the poverty that has hit society in the face of the 2019 coronavirus disease pandemic. This research measures the level of effectiveness of the village fund direct cash assistance program …
The type of research used in this research is descriptive research. The method used in this research is a qualitative research method. qualitative research this type of research is descriptive qualitative, where this research is aimed at describing existing phenomena not based on statistical calculations (numbers) but comes from interview scripts, field notes and documentation. The increasingly…
This research is motivated by the enormous role of leaders in determining the progress or decline of an organization. Based on the regional apparatus level, the results of the internal SAKIP evaluation carried out by the Inspectorate in 2019, 2020 and 2021, the Kesbangpol Agency, only achieved a B grade. Looking at the results of the existing performance evaluation, leaders are certainly requir…
ABSTARCT This study aims to analyze the implementation of the National Industrial Information System (SIINas) policy at the Palembang City Industry Office and identify factors influencing its success and obstacles. The background of this study is based on the importance of digitizing public services in the industrial sector to improve the efficiency of reporting, monitoring, and decision-making…
This study aims to analyze the performance of the direct expenditure budget of Dinas Tenaga Kerja dan Transmigrasi Kabupaten Ogan ilir in 2020 during the Covid-19 pandemic by looking at four assessment indicators, namely Input, Process, Output, and Impact. Then reprocessed with the concept of Budget Performance Measurement such as Expenditure Variance Analysis, Expenditure Efficiency Analysis, …
This research is entitled "Evaluation of occupational health and safety policies in the management of oil and gas at PT Pertamina (Persero) Integrated Terminal Palembang". to find out the number of accidents and occupational diseases at PT Pertamina Integrated Terminal Palembang. The type of research in this thesis is descriptive research using qualitative research methods. The types of data us…
This research aims to test the level of effectiveness of warning letters, forced letters and confiscations on tax revenues at the Pratama Lahat Tax Service Office. The analytical method used in this research is the descriptive analysis method. The data analysis technique used is the ratio analysis technique, the analysis used is the effectiveness ratio and contribution ratio. The results of thi…
-
-
This study aims to analyze the performance of employees in the Facilitation of Implementation and Supervision Division at the Secretariat of Palembang City. Employee performance is a critical factor in determining the effectiveness and efficiency of administrative public services. The research method used is a descriptive approach with the theory of Schullar & Siusan, 1992, data collection tech…
Penelitian ini bertujuan I) Untuk mengetahui sejauh mana pengendalian atas administrasi keamanan dan operasi komputer yang dimiliki oleh CV. Bintang Oyasha dalam melindungi data-data perusahaan pada CV. Bintang Oyasha dan 2) Mengetahui resiko yang dapat terjadi dalam pengoperasian komputer dan memberikan rekomendasi untuk meningkatkan keamanan sistem yang dimiliki. Hasil penelitian menunjukkan …
Taxes are one of the largest sources of state revenue. This indicates that taxes are a crucial component of the Indonesian economy, while public awareness of the importance of land and building taxes is low. This situation indicates that land and building tax services in Palembang City are not yet optimal, thus requiring institutional strengthening to support Land and Building Tax Services at t…
Parking fees, especially in tourist areas such as Benteng Kuto Besak (BKB) in Palembang City, are an important component of public service delivery and a strategic source of local revenue (PAD). However, there are still many unresolved issues, such as inconsistent rates, lack of transparency, and the emergence of illegal levies, which create a negative perception among the public towards parkin…