Vulnerable populations such as the elderly, people with disabilities, ODGJ, and the poor often experience difficulties in accessing decent and accessible population administration services. This problem has become a concern for the Palembang City Government through the innovation of the AMPERA CAKEP Program which aims to provide services that are more inclusive and reach vulnerable groups direc…
Palembang City Government strives to enhance geospatial information management tosupport more effective and sustainable data-driven development. Proper geospatial informationmanagement is a key factor in urban planning, as recognized by the Bhumandala Award. However,challenges remain in fostering synergy among stakeholders, particularly in the coordination andcommunication between Bappeda Litba…
Stunting is a health issue that requires a multisectoral approach for its prevention. This study aims to analyze the convergence coordination in accelerating stunting reduction carried out by the Health Office, the Population Control and Family Planning Office, and the Regional Development Planning. Research, and Development Agency in Palembang City, as well as to examine the implementation of …
Organizational culture consists of values, norms, and beliefs that serve as guidelines for behavior and decision-making within a company. One form of organizational culture implemented in State-Owned Enterprises (BUMN) is the core values of "AKHLAK" (Amanah, Competent, Harmonious, Loyal, Adaptive, and Collaborative). These values aim to shape employee character and enhance their performance in …
The vast geographical area of Pagar Alam City, with settlements scattered across hills and a considerable distance from the government administrative offices, presents a significant challenge for the community in accessing public services. This study aims to analyze and assess the effectiveness of the mobile service program implemented by the Population and Civil Registration Office of Pagar Al…
The SRIKANDI application is a digital platform developed by the Indonesian government to support the archival management process in government agencies. This study aims to assess the effectiveness of the implementation of the SRIKANDI application in improving service quality at Bappeda Litbang Kota Palembang. The research employs a qualitative method through in-depth interviews with employees o…
Background: The increase in motor vehicles in South Sumatra has led to a rise in traffic accidents. PT Jasa Raharja (Persero), through the Mobile Traffic Safety Unit (MUKL), provides free healthcare services to reduce the risk of accidents and their impacts. However, an evaluation of the program's efficiency is necessary to ensure optimal resource utilization and to generate recommendations for…
Peat ecosystems play an important role in mitigating climate change. Indonesia has the largest area of tropical peatland in Southeast Asia and is faced with the problem of peatland degradation due to fires and land conversion. The Government of the Republic Indonesia formed the Peat and Mangrove Restoration Agency as an effort to accelerate peatland restoration. Social media X has a role in exp…
This study aims to determine, analyze, and review the performance of employee travel on the household sub-section of the DPRD Secretariat of South Sumatra Province. This study was conducted at the DPRD Secretariat of South Sumatra Province. The informants of this study were employees of the household sub-section. Data collection for each indicator used interview and documentation techniques. Th…
The research aims to analyze the condition of facilities and infrastructure management in the Sub-Section of Household Affairs and to identify the challenges faced in managing these facilities and infrastructure. The methodology used in this study includes observation, interviews, and documentation studies. The research findings reveal several significant issues in the management of facilities …
The Regional Medium-Term Development Plan (RPJMD) is a strategic planning document that serves as a guideline for regional development over five years. In the preparation of the 2018-2023 RPJMD, the Regional Development Planning and Research Agency (Bappeda Litbang) of Palembang City played a key role as the main planner responsible for policy formulation, coordination among Regional Apparatus …
The Government Internal Control System (SPIP) is an important instrument in realizing transparent, accountable and efficient government governance. This research aims to implement the implementation of SPIP in the Palembang City Research and Development Bappeda and identify the obstacles that hinder its implementation. The research method used is a qualitative approach with data collection tech…
In Sukamaju Village, there are still several obstacles in disseminating information about village government programs, including the lack of information updates from the village government and counseling or socialization to the community regarding social media that has been used by the village government in disseminating information about village government programs is still lacking so that man…
This study aims to determine the quality of BPJS services for elderly participants at Karya jaya Public Health Center in Kertapati Sub-district, Palembang City. The analysis is based on the Moment of Truth (MoT) theory identified by Brian Solis in Araujo (2013:22). The research employs a descriptive quantitative method, with data collected through questionnaires distributed to 100 elderly BPJS …
Penelitian ini mengukur kinerja DPRD Provinsi Sumatera Selatan dalam penyampaian dan penyerapan aspirasi publik, khususnya dalam fungsi penyusunan peraturan, penganggaran, dan pengawasan politik. Menggunakan pendekatan mixed methods dengan tipe penelitian deskriptif, penelitian ini mengukur kinerja DPRD berdasarkan model input-output, di mana inputnya adalah laporan dan usulan masyarakat, semen…
Burai village is one of the tourist attractions located in Tanjung Batu sub district, Ogan Ilir District, which is one of the tourist attractions with great potential to visit, the natural tourist panorama of Burai village is very interesting for tourist to visit. With various uniqueness and various natural beauties. Burai village is one of the unique tourist attraction in Ogan Ilir district,…
This research aims to determine the role of the Prabumulih City Education and Culture Service in preventing corruption through anti-corruption education, namely to explore, analyze and understand the impact and effectiveness of corruption prevention efforts implemented by the Prabumulih City Education and Culture Office. By going deeper, this research aims to identify the most effective strateg…
Penelitian ini bertujuan untuk menguji pengaruh good corporate governance terhadap harga saham perusahaan. Variabel good corporate governance yang digunakan adalah kepemilikan manajerial dan kepemilikan institusi. Data pada penelitian ini menggunakan metode kuantitatif. Populasi dalam penelitian adalah perusahaan teknologi yang terdaftar di Bursa Efek Indonesia Tahun 2018-2022. Pengujian hipote…
Permasalahan yang dapat diidentifikasi pada manajemen publik dalam penyelenggaraan pembangunan bangunan gedung negara di Kota Palembang ialah kurangnya perencanaan, pengorganisasian, pelaksanaan, pengawasan yang matang. Terkadang proyek pembangunan tidak didasarkan pada analisis yang mendalam tentang kebutuhan masyarakat dan tata ruang yang tepat. Akibatnya, pembangunan bangunan mungkin tidak e…
Penelitian ini bertujuan untuk mendeskripsikan kualitas pelayanan publik di Dinas Kependudukan dan Pencatatan Sipil Kota Baturaja Kabupaten OKU. Penelitian ini merupakan penelitian deskriptif dengan menggunakan pendekatan kualitatif. Narasumber dalam penelitian ini adalah Kepala Bidang PIAK, PLH Sub Koordinator Pengolahan dan penyajian data, Admistrator Databest Kependudukan, Kepala Desa, Ketua…
Penelitian ini membahas tentang bagaimana strategi peningkatan kinerja yang dilakukan Badan Perencanaan Pembangunan Daerah Penelitian Dan Pengembangan Kota Palembang dalam pencapaian penghargaan IGA. Penelitian ini menggunakan metode penelitian kualitatif. Berdasarkan hasil penelitian yang dilakukan oleh penulis dapat digambarkan bahwa untuk meningkatkan kinerja Bappeda Litbang Kota Palembang d…
Tujuan Penelitian ini adalah untuk mengetahui kualitas pelayanan penerbitan surat cuti tahunan dengan menggunakan sistem online pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kota Palembang. Kualitas pelayanan dapat diukur dari 5 dimensi yaitu: Tangibility, Realiability, Responsiviness, Assurance, dan Empathy. Metode penelitian ini menggunakan metode kualitatif deskriptif.…
This research is entitled "Implementation of Governor Regulation Number 229 of 2022 concerning Additional Employee Income in the Secretariat of the Regional People's Representative Council of South Sumatra Province" which raises the problem of implementing additional employee income policies caused by indiscipline about time which has an impact on the success or failure of the implementation of…
This research aims to measure the inplementation of e-government requires readiness in various factors called E-Readiness. Thus, E-Readiness determines the success in implementing e-government. The lndonesian government through e-government support innovates digital-based archives, this study measures E-Readiness in the application ofIntegrated Dynamic Archival Information (SRIKANDI) using the …
This study aims to determine the role of tourism awareness groups in the economic development of the Burai Tourism Village community, Ogan Ilir Regency. This type of research is descriptive with a qualitative approach. The research method used is interview, observation, and documentation. The subjects in this study were the head of the tourism awareness group, members of the tourism awareness g…
This research aims to find out how the principles of good governance are implemented in digital-based public services (M-Paspor) at the Class I Checkpoint Imiggration Office Palembang, Digital-based public services are a service transformation based on the development of information technology systems so that people can effectively and efficiently obtain public services. This research examines …
This study aims to determine and analyze the effect of the quality of non-licensing services in the field of transportation on the social capital of the community in DPMPTSP Jambi Province. The research method used is a quantitative method using IBM SPSS 27 Software with statistical tests such as validity, reliability, t test, determinant coefficient, correlation coefficient, and simple linear …
The purpose of this study was to determine the accountability of Dana Bagi Hasil Cukai Hasil Tembakau (DBH CHT) at the Department of Agriculture, Fisheries and Forestry Government Prabumulih. Used of Dana Bagi Hasil Cukai Hasil Tembakau (DBH CHT) in the Department of Agriculture, Fisheries and Forestry Prabumulih unaccountable government that errors occur over the functions of the funds because…
This research was motivated by the research of Indah Tri Handayani entitled Quality of Service for Civil Servant Promotion by the Regional Civil Service Agency of Gunung Mas Regency. The theory used is the theory of service quality according to Vincent Gaspersz which consists of six dimensions, namely accuracy in service, accuracy of service, politeness and friendliness, responsibility, conveni…
This research aims to find out how the Standard Operating Procedures (SOP) for Entry Letters are implemented in the Protocol Subdivision of the Regional Secretariat of South Sumatra Province. This type of research is qualitative descriptive using Linggapan Dalam theory (Susilowati 2017) regarding the Implementation of Standard Operating Procedures (SOP), data collection methods which is used by…