Penelitian ini membahas tentang bagaimana strategi peningkatan kinerja yang dilakukan Badan Perencanaan Pembangunan Daerah Penelitian Dan Pengembangan Kota Palembang dalam pencapaian penghargaan IGA. Penelitian ini menggunakan metode penelitian kualitatif. Berdasarkan hasil penelitian yang dilakukan oleh penulis dapat digambarkan bahwa untuk meningkatkan kinerja Bappeda Litbang Kota Palembang d…
Tujuan Penelitian ini adalah untuk mengetahui kualitas pelayanan penerbitan surat cuti tahunan dengan menggunakan sistem online pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kota Palembang. Kualitas pelayanan dapat diukur dari 5 dimensi yaitu: Tangibility, Realiability, Responsiviness, Assurance, dan Empathy. Metode penelitian ini menggunakan metode kualitatif deskriptif.…
This research is entitled "Implementation of Governor Regulation Number 229 of 2022 concerning Additional Employee Income in the Secretariat of the Regional People's Representative Council of South Sumatra Province" which raises the problem of implementing additional employee income policies caused by indiscipline about time which has an impact on the success or failure of the implementation of…
This research aims to measure the inplementation of e-government requires readiness in various factors called E-Readiness. Thus, E-Readiness determines the success in implementing e-government. The lndonesian government through e-government support innovates digital-based archives, this study measures E-Readiness in the application ofIntegrated Dynamic Archival Information (SRIKANDI) using the …
This study aims to determine the role of tourism awareness groups in the economic development of the Burai Tourism Village community, Ogan Ilir Regency. This type of research is descriptive with a qualitative approach. The research method used is interview, observation, and documentation. The subjects in this study were the head of the tourism awareness group, members of the tourism awareness g…
This research aims to find out how the principles of good governance are implemented in digital-based public services (M-Paspor) at the Class I Checkpoint Imiggration Office Palembang, Digital-based public services are a service transformation based on the development of information technology systems so that people can effectively and efficiently obtain public services. This research examines …
This study aims to determine and analyze the effect of the quality of non-licensing services in the field of transportation on the social capital of the community in DPMPTSP Jambi Province. The research method used is a quantitative method using IBM SPSS 27 Software with statistical tests such as validity, reliability, t test, determinant coefficient, correlation coefficient, and simple linear …
The purpose of this study was to determine the accountability of Dana Bagi Hasil Cukai Hasil Tembakau (DBH CHT) at the Department of Agriculture, Fisheries and Forestry Government Prabumulih. Used of Dana Bagi Hasil Cukai Hasil Tembakau (DBH CHT) in the Department of Agriculture, Fisheries and Forestry Prabumulih unaccountable government that errors occur over the functions of the funds because…
This research was motivated by the research of Indah Tri Handayani entitled Quality of Service for Civil Servant Promotion by the Regional Civil Service Agency of Gunung Mas Regency. The theory used is the theory of service quality according to Vincent Gaspersz which consists of six dimensions, namely accuracy in service, accuracy of service, politeness and friendliness, responsibility, conveni…
This research aims to find out how the Standard Operating Procedures (SOP) for Entry Letters are implemented in the Protocol Subdivision of the Regional Secretariat of South Sumatra Province. This type of research is qualitative descriptive using Linggapan Dalam theory (Susilowati 2017) regarding the Implementation of Standard Operating Procedures (SOP), data collection methods which is used by…
Penelitian ini bertujuan untuk mengetahui bagaimana mengidentifikasi Penguatan Kapasitas Organisasi dalam Rangka Meningkatkan Kualitas Pelayanan Dana Pensiun di PT Taspen (PERSERO) Cabang Palembang. Penguatan Kapasitas merupakan salah satu hal sangat penting bagi suatu organisasi untuk mengupayakan peningkatan pelayanan pada masyarakat yang efisien. Penelitian ini mengkaji dan membahas mengenai…
The management of public services stands as a crucial element in the delivery of effective public services. Services oriented toward the public necessitate optimal management to elevate the quality of offerings by public sector organizations. Proficient service management directly influences the services rendered and community satisfaction as recipients of these services. Information services a…
Ogan Komering Ilir is one of the regencies in South Sumatra Province. In this district there are many tourist attractions that have the beauty and uniqueness of each that can be visited. One of them is Lake Teloko tourist attraction located in Tanjung Serang Village, Kayuagung City District, Ogan Komering Ilir Regency, South Sumatra Province. This research aims to find out, identify and analyze…
This study aims to examine the influence of economic values variables consisting of five dimensions: income, business ownership, fulfilment of needs, competition and the impact of hard work on the tax morale of Indonesian citizens controlled by several control variables (age, gender, education level, employment status, religion and marital status). This research uses a quantitative approach, sp…
One of the elements in a regional government organization is the general section which functions as a meeting place for the community's needs for government, one of which is the government protocol section. The role of protocols is to help and regulate the course of activities to be carried out in government offices su that the government can carry out its duties well. The purpose of this resea…
Education as an investment in the future to eradicate ignorance and improve the quality of human resources, Corporate Social Responsibility (CSR) policies are very important in developing relationships between surrounding communities and in accordance with Law No. 40 of 2007 concerning social and environmental responsibility. This research aims to analyze the Public Value contained in the CSR p…
The objective of this research is to comprehend and analyze the digital transformation of the Electronic Identity Card (e-KTP) policy within the municipal Department of Population and Civil Registration of Palembang City. The background of this study is rooted in the issuance of Minister of Home Affairs Regulation Number 72 of 2022 concerning Standards and Specifications for Hardware, Software,…
This research is motivated by problems related to the career development of state civil servants in position promotions based on the merit system at the Personnel and Human Resources Development Agency of Palembang City. The aim of this research is to find out how the career development of state civil servants in position promotions based on the merit system at the Civil Service Agency and Pale…
penelitian ini bertujuan untuk mengetahui capaian indeks kepuasan masyarakat pada salah satu program CRS (Corporate Sustainable Responsibility) yaitu program electric vehicle suppot oleh PT PLN (Persero) UID S2JB. instrumen penilaian yang digunakan pada penelitian ini ialah kuesioner dan acuan pada indeks kepuasan masyarakat, mengikuti Permenpan RB No. 14 Tahun 2017. metode penilaian yang digun…
Penelitian ını dilatarbelakangi oleh salah satu upaya pemerintah dalam mengurangi angka pengangguran melalui program peningkatan tenaga kerja dan produktivitas berupa pelatihan berbasis kompetensi Pemerintah Kota Palembang melaksanakan pelatihan kerja berbasis kompetensi secara gratis yang diharapkan dapat memperdalam ilmu, mengembangkan potensi dan melegalısası kompetensi calon pencari ker…
This research aims to explore the strengthening of institutions as an effort towards digital transformation for Micro, Small, and Medium Enterprises (MSMEs) in the Cooperative and SME Agency of Palembang City. A qualitative method was employed to analyze the implementation of programs and the role of the Cooperative and SME Agency in supporting the development of MSMEs. The findings indicate th…
Kampung sayur merupakan salah satu kampung kreatif yang berada dalam proses pengembangan pariwisata. Keunikan dari kampung ini adalah kreativitas masyarakat pada penanaman sayur sehingga membuat lingkungan disekitarnya asri. Tujuan penelitian ini untuk mengetahui partisipasi masyarakat dalam keberlangsungan program kampung kreatif kampung sayur. Metode yang digunakan yaitu kualitatif dengan tek…
Penelitian ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi kinerja Aparatur Sipil Negara di Indonesia. Metode yang digunakan dalam penelitian ini adalah meta analisis dengan menggunakan software JASP dan openMEE. Sampel penelitian ini adalah seluruh literatur yang membahas faktor-faktor yang mempengaruhi kinerja Aparatur Sipil Negara di Indonesia dengan kriteria inklusi dan krite…
This study aims to evaluate the election smart home program (RPP) in building the level of education for novice voters in the KPU of South Sumatra Province. This evaluation was done with the CIPP Stufflebeam model. This research was carried out in the South Sumatra Province. The informant of this study was a visitor to the election smart home. Data collection for each indicator using interview …
This research is entitled "Implementation of Government Policy in Waste Management in Traditional Markets, Sekayu District, Musi Banyuasin Regency". Waste management at Sekayu Market is a government policy in managing waste so that it does not accumulate and the waste is not scattered because of the garbage in the Sekayu market. This study aims to identify government policies in waste managemen…
This research aims to find out how the efforts made by SAMSAT I Palembang City to improve service quality using online-based applications, namely E-Dempo. This research was conducted using Descriptive Qualitative research methods and data collection through observation, interviews, and analysis of related documents. Referring to the Theory of Parasuraman et.al (2005) tested using 7 (dimensions)…
The implementation of the Digital Population Identity (IKD) application at the Population and Civil Registry Service of Ogan Ilir Regency is expected to provide improvements in public services which is one of the innovations provided by the central government to meet community needs supported by information technology . However, the percentage of Digital Population Identity Activation in Ogan I…
Public policy generally refers to the steps or decisions taken by the government to carry out its tasks, which can range from regulations to decisions. The government of Palembang city has set a policy in the form of providing a reduction in property tax arrears (PBB) as a decision they made so that the PBB arrears of a taxpayer can be reduced. However, every policy issued by the government mus…
Penelitian ini berjudul “Penerapan Whole of Government Dalam Pelayanan Pemberian Izin Praktek Bidan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Ogan Ilir.” Tujuan dari penelitian ini untuk mengetahui bagaimana penerapan Whole of Government (WoG) dalam pelayanan pemberian izin praktek bidan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten …
This research aims to find out how efforts have been made by Indonesia to implement the ASEAN Regional Road Safety Strategy through the formation of laws and programs to fulfill the five pillars of the ARRSS. This research uses the Underdal regime implementation theory, the analysis of a regime implementation starting from Output, Outcome, and Impact will be the main chain of cause and effect o…