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ANALISIS CAPACITY BUILDING ORGANISASI DALAM UPAYA PENINGKATAN KUALITAS PELAYA…
Penelitian ini bertujuan untuk mengetahui bagaimana mengidentifikasi Penguatan Kapasitas Organisasi dalam Rangka Meningkatkan Kualitas Pelayanan Dana Pensiun di PT Taspen (PERSERO) Cabang Palembang. Penguatan Kapasitas merupakan salah satu hal sangat penting bagi suatu organisasi untuk mengupayakan peningkatan pelayanan pada masyarakat yang efisien. Penelitian ini mengkaji dan membahas mengenai…
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- xiv, 102 hlm.; ilus.; 29 cm
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- T1454292024
ANALISIS MANAJEMEN PELAYANAN INFORMASI DAN PENANGANAN PENGADUAN DI BPJS KESEH…
The management of public services stands as a crucial element in the delivery of effective public services. Services oriented toward the public necessitate optimal management to elevate the quality of offerings by public sector organizations. Proficient service management directly influences the services rendered and community satisfaction as recipients of these services. Information services a…
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- xiv, 99 hlm.; ilus.; 29 cm
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- T1428092024
REVITALISASI PENGEMBANGAN OBJEK WISATA DANAU TELOKO OLEH DINAS KEBUDAYAAN DAN…
Ogan Komering Ilir is one of the regencies in South Sumatra Province. In this district there are many tourist attractions that have the beauty and uniqueness of each that can be visited. One of them is Lake Teloko tourist attraction located in Tanjung Serang Village, Kayuagung City District, Ogan Komering Ilir Regency, South Sumatra Province. This research aims to find out, identify and analyze…
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- xiv, 78 hlm.; ilus; 29 cm
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- T1405312024
PENGARUH NILAI – NILAI EKONOMI TERHADAP MORAL PAJAK WARGA NEGARA REPUBLIK I…
This study aims to examine the influence of economic values variables consisting of five dimensions: income, business ownership, fulfilment of needs, competition and the impact of hard work on the tax morale of Indonesian citizens controlled by several control variables (age, gender, education level, employment status, religion and marital status). This research uses a quantitative approach, sp…
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- xvii, 108 hlm.; ilus.; 29 cm
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- T1425862024
PERAN BAGIAN PROTOKOL SEKRETARIS DAERAH DALAM MENYUSUN AGENDA KEGIATAN GUBERN…
One of the elements in a regional government organization is the general section which functions as a meeting place for the community's needs for government, one of which is the government protocol section. The role of protocols is to help and regulate the course of activities to be carried out in government offices su that the government can carry out its duties well. The purpose of this resea…
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- lxxxiii, 56 hlm.; ilus.; 29 cm
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- T1424142024
PUBLIC VALUE DALAM KEBIJAKAN CORPORATE SOCIAL RESPONBILITY PT BUKIT ASAM TBK …
Education as an investment in the future to eradicate ignorance and improve the quality of human resources, Corporate Social Responsibility (CSR) policies are very important in developing relationships between surrounding communities and in accordance with Law No. 40 of 2007 concerning social and environmental responsibility. This research aims to analyze the Public Value contained in the CSR p…
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- xvii, 91 hlm.; ilus.; 29 cm
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- T1392352024
TRANSFORMASI DIGITAL DALAM KEBIJAKAN KARTU TANDA PENDUDUK ELEKTRONIK (KTP-EL)…
The objective of this research is to comprehend and analyze the digital transformation of the Electronic Identity Card (e-KTP) policy within the municipal Department of Population and Civil Registration of Palembang City. The background of this study is rooted in the issuance of Minister of Home Affairs Regulation Number 72 of 2022 concerning Standards and Specifications for Hardware, Software,…
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- lxxxiii, 81 hlm.; ilus.; 29 cm
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- T1399522024
PENGEMBANGAN KARIER APARATUR SIPIL NEGARA PADA PROMOSI JABATAN BERDASARKAN ME…
This research is motivated by problems related to the career development of state civil servants in position promotions based on the merit system at the Personnel and Human Resources Development Agency of Palembang City. The aim of this research is to find out how the career development of state civil servants in position promotions based on the merit system at the Civil Service Agency and Pale…
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- xiii, 118 hlm.; ilus.; 29 cm
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- T1422332024
ANALISIS INDEKS KEPUASAN MASYARAKAT PADA PROGRAM ELECTRIC VEHICLE SUPPORT PT …
penelitian ini bertujuan untuk mengetahui capaian indeks kepuasan masyarakat pada salah satu program CRS (Corporate Sustainable Responsibility) yaitu program electric vehicle suppot oleh PT PLN (Persero) UID S2JB. instrumen penilaian yang digunakan pada penelitian ini ialah kuesioner dan acuan pada indeks kepuasan masyarakat, mengikuti Permenpan RB No. 14 Tahun 2017. metode penilaian yang digun…
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- xix, 112 hlm.: ilus., tab.; 29 cm
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- T1658002024
EVALUASI KEBERADAAN UNSUR-UNSUR PELATIHAN KERJA BERBASIS KOMPETENSI DI DINAS …
Penelitian ını dilatarbelakangi oleh salah satu upaya pemerintah dalam mengurangi angka pengangguran melalui program peningkatan tenaga kerja dan produktivitas berupa pelatihan berbasis kompetensi Pemerintah Kota Palembang melaksanakan pelatihan kerja berbasis kompetensi secara gratis yang diharapkan dapat memperdalam ilmu, mengembangkan potensi dan melegalısası kompetensi calon pencari ker…
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- xiv, 143 hlm.; ilus.; 29 cm
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- T1419052023
PENGUATAN KELEMBAGAAN SEBAGAI UPAYA TRANSFORMASI DIGITAL UMKM DI DINAS KOPERA…
This research aims to explore the strengthening of institutions as an effort towards digital transformation for Micro, Small, and Medium Enterprises (MSMEs) in the Cooperative and SME Agency of Palembang City. A qualitative method was employed to analyze the implementation of programs and the role of the Cooperative and SME Agency in supporting the development of MSMEs. The findings indicate th…
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- cxxviii, 122 hlm.; ilus.; 29 cm
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- T1420922024
PARTISIPASI MASYARAKAT DALAM KEBERLANGSUNGAN PROGRAM KAMPUNG KREATIF KAMPUNG …
Kampung sayur merupakan salah satu kampung kreatif yang berada dalam proses pengembangan pariwisata. Keunikan dari kampung ini adalah kreativitas masyarakat pada penanaman sayur sehingga membuat lingkungan disekitarnya asri. Tujuan penelitian ini untuk mengetahui partisipasi masyarakat dalam keberlangsungan program kampung kreatif kampung sayur. Metode yang digunakan yaitu kualitatif dengan tek…
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- xii, 79 hlm.; ilus.; 29 cm
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- T1422852024
META ANALISIS: FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJA APARATUR SIPIL NEGARA …
Penelitian ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi kinerja Aparatur Sipil Negara di Indonesia. Metode yang digunakan dalam penelitian ini adalah meta analisis dengan menggunakan software JASP dan openMEE. Sampel penelitian ini adalah seluruh literatur yang membahas faktor-faktor yang mempengaruhi kinerja Aparatur Sipil Negara di Indonesia dengan kriteria inklusi dan krite…
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- viii, 87 hlm.; ilus.; 29 cm
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- T1404432024
EVALUASI PROGRAM RUMAH PINTAR PEMILU (RPP) DALAM MEMBANGUN TINGKAT PENDIDIKAN…
This study aims to evaluate the election smart home program (RPP) in building the level of education for novice voters in the KPU of South Sumatra Province. This evaluation was done with the CIPP Stufflebeam model. This research was carried out in the South Sumatra Province. The informant of this study was a visitor to the election smart home. Data collection for each indicator using interview …
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- cxxix, 110 hlm.; ilus.; 29 cm
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- T1419432024
IMPLEMENTASI KEBIJAKAN PEMERINTAH DALAM PENGELOLAAN SAMPAH DI PASAR TRADISION…
This research is entitled "Implementation of Government Policy in Waste Management in Traditional Markets, Sekayu District, Musi Banyuasin Regency". Waste management at Sekayu Market is a government policy in managing waste so that it does not accumulate and the waste is not scattered because of the garbage in the Sekayu market. This study aims to identify government policies in waste managemen…
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- xii, 83 hlm.; ilus.; 29 cm
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- T1460412024
UPAYA PENINGKATAN KUALITAS PELAYANAN PAJAK KENDARAAN BERMOTOR (PKB) MENGGUNAK…
This research aims to find out how the efforts made by SAMSAT I Palembang City to improve service quality using online-based applications, namely E-Dempo. This research was conducted using Descriptive Qualitative research methods and data collection through observation, interviews, and analysis of related documents. Referring to the Theory of Parasuraman et.al (2005) tested using 7 (dimensions)…
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- xiii, 87 hlm.; ilus.; 29 cm
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- T1387192023
PENERAPAN INOVASI PELAYANAN PUBLIK MELALUI APLIKASI IDENTITAS KEPENDUDUKAN DI…
The implementation of the Digital Population Identity (IKD) application at the Population and Civil Registry Service of Ogan Ilir Regency is expected to provide improvements in public services which is one of the innovations provided by the central government to meet community needs supported by information technology . However, the percentage of Digital Population Identity Activation in Ogan I…
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- xv, 118 hlm.; ilus.; 29 cm
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- T1429542024
DAMPAK KEBIJAKAN PEMBERIAN PENGURANGAN POKOK DAN PENGHAPUSAN SANKSI ADMINISTR…
Public policy generally refers to the steps or decisions taken by the government to carry out its tasks, which can range from regulations to decisions. The government of Palembang city has set a policy in the form of providing a reduction in property tax arrears (PBB) as a decision they made so that the PBB arrears of a taxpayer can be reduced. However, every policy issued by the government mus…
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- xiii, 114 hlm.; ilus.; 29 cm
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- T1428012024
PENERAPAN WHOLE OF GOVERNMENT DALAM PELAYANAN PEMBERIAN IZIN PRAKTEK BIDAN DI…
Penelitian ini berjudul “Penerapan Whole of Government Dalam Pelayanan Pemberian Izin Praktek Bidan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Ogan Ilir.” Tujuan dari penelitian ini untuk mengetahui bagaimana penerapan Whole of Government (WoG) dalam pelayanan pemberian izin praktek bidan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten …
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- xvi, 130 hlm.; ilus.; 29 cm
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- T1448872024
IMPLEMENTASI ASEAN ROAD SAFETY STRATEGY DI INDONESIA
This research aims to find out how efforts have been made by Indonesia to implement the ASEAN Regional Road Safety Strategy through the formation of laws and programs to fulfill the five pillars of the ARRSS. This research uses the Underdal regime implementation theory, the analysis of a regime implementation starting from Output, Outcome, and Impact will be the main chain of cause and effect o…
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- x, 65 hlm.; ilus.; 29 cm
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- T1427732023
IMPLEMENTASI CORE VALUE ASN BERAKHLAK DI DINAS KOMUNIKASI DAN INFORMATIKA KOT…
This research is entitled "Implementation of the ASN BerAKHLAK Core Value in the Communication and Informatics Office of Palembang City". The purpose of this study was to determine the implementation of the ASN BerAKHLAK core value in the Palembang City Communication and Informatics Office. The research method used is qualitative research. This study also used the theory of Van Horn and Van Met…
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- xiii, 88 hlm.; ilus.; 29 cm
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- T1455872024
PENERAPAN E-GOVERNMENT MELALUI APLIKASI DIARYSUMSEL SEBAGAI LAYANAN PENYEDIAA…
This research aims to determine the extent of the implementation of e-government through the DiarySumsel application as a service for providing public reading materials at the South Sumatra Provincial Library Service. The method used is a qualitative research method with a case study type of research. Data sources were obtained from primary data through interviews and secondary data through sev…
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- xiii, 102 hlm.; ilus.; 29 cm
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- T1453782024
IMPLEMENTASI KEBIJAKAN PENGELOLAAN RUANG TERBUKA HIJAU DI KABUPATEN OGAN ILIR
This research aimed to determine how the implementation of green open space management in Ogan Ilir Regency. The background of this research was the use of green open space, especially the green line for the interests of those which do not have a permition, from all traders who run the green route for the benefit of none of them who has a permition. In the other hand, the lack of control exerci…
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- xiv, 70 hlm.; ilus.; 29 cm
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- T1409592020
PELAKSANAAN STRATEGI MENGURANGI PENYEBARAN BERITA HOAX DI MEDIA SOSIAL (STUDI…
Hoax news is news that looks real news but only contains lies, slander, and there is no visible pattern created to spread slander and hate speech about a particular person or institution. Hoax news can cause division in society and also have an impact on the government. The Palembang City Communications and Informatics Departement has implemented a series of strategies to reduce the spread of h…
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- xvi, 114 hlm.; ilus.; 29 cm
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- T1310522023
EFEKTIVITAS PENGGUNAAN SISTEM E-VOTING PADA PEMILIHAN KEPALA DESA DI DESA TAJ…
This study aims to determine the Effectiveness of Using the E-Voting System in the Village Head Election in Taja Raya II Village, Betung District, Banyuasin Regency and see the factors that affect the effectiveness of the e-Voting system. This research uses Duncan's Theory of Effectiveness Theory (in Richard M. Steers: 1985) with indicators namely Goal Achievement, Integration, and Adaptation. …
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- xiv, 95 hlm.; ilus.; 29 cm
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- T1391062024
PELAYANAN PUBLIK DALAM PERSPEKTIF DYNAMIC GOVERNANCE DI KANTOR IMIGRASI KELAS…
This research aims to explore the practice of dynamic governance in public services at the Class I Immigration Office TPI Palembang. The data used in this study are primary data obtained through interviews with office employees and the community in the area of the Class I Immigration Office TPI Palembang, as well as secondary data obtained from Service Standard Operating Procedures (SOP) and va…
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- xiv, 96 hlm.; ilus.; 29 cm
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- T1381952024
EVALUASI KEBIJAKAN PENGELOLAAN SAMPAH DI KECAMATAN INDRALAYA UTARA KABUPATEN …
Penelitian ini bertujuan untuk mengevaluasi kebijakan pengelolaan sampah di Kecamatan Indralaya Utara Kabupaten Ogan Ilir. Penelitian ini menggunakan pendekatan kualitatif dengan metode pengumpulan data menggunakan wawancara, yang kemudian dikaji menggunakan model evaluasi kebijakan dari William Dunn melalui enam indikator yaitu: efektifitas, efisiensi, kecukupan, perataan, responsivitas, dan k…
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- xv, 90 hlm.; ilus.; 29 cm
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- T1405142024
KEBIJAKAN BERBASIS BUKTI (EVIDENCE BASED POLICY) DALAM PERENCANAAN PEMBANGUNA…
Economic growth is a benchmark for the success of economic development in a region. One way to improve welfare is through economic development, which is a series of activities carried out by the government together with all levels of society to achieve a better life. In addition to the state of growth in Palembang City, the state of poverty also affects income inequality. This study aims to det…
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- xiv, 107 hlm.; ilus.; 29 cm
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- T1394092024
STRATEGI BAGI PENGEMBANGAN POTENSI KAWASAN DANAU KONGAR SEBAGAI DAYA TARIK OB…
Lake Kongar is one of the tourist attractions located in Sungai Dua Village, Sungai Keruh District, Musi Banyuasin Regency, which is one of the tourist attractions with great potential to visit. The natural tourism panorama of Lake Kongar is very interesting for tourists to visit. With its various uniqueness and natural beauty, Lake Kongar is one of the unique tourist attractions in Musi Banyua…
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- xv, 85 hlm.; ilus.; 29 cm
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- T1402472023
KONTRIBUSI FAKTOR TANGIBLES, RELIABILITY, RESPONSIVENESS, ASSURANCE, DAN EMPA…
ABSTRACT This study aims to measure the magnitude of the influence of: 1) Tangibles on service quality, 2) Reliability on service quality, 3) Responsiveness to service quality, 4) Assurance on service quality, 5) Empathy for service quality, 6) Tangibles, Reliability, Responsiveness, Assurance, and Empathy together to the quality of service. This study used quantitative methods. The population …
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- xvii, 137 hlm.; ilus.; 29 cm
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- T1396532023
Computer Science, Information & General Works 
Philosophy & Psychology 
Religion 
Social Sciences 
Language 
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Applied Sciences 
Art & Recreation 
Literature 
History & Geography