ANALISIS KEPUASAN PENGGUNA TERHADAP APLIKASI FACEBOOK MENGGUNAKAN METODE END …

Facebook has emerged as one of the most widely used social media sites globally, as evidenced by the ratings and reviews on the Playstore which reached 157,160,425 reviews. From these reviews, many users commented in the form of complaints. Complaints felt by users are often experiencing bugs or lags, the content displayed is often irrelevant and filled with ads. These complaints from Facebook …

EVALUASI USER EXPERIENCE PADA APLIKASI CAPCUT MENGGUNAKAN METODE MODULAR EVAL…

CapCut is a video editing application available on mobile, web, and desktop platforms. In its mobile version, CapCut has a rating of 3.8 on the Play Store, highlighting the need to assess its quality through user experience measurement. This study aims to evaluate the user experience of the CapCut application using the meCUE 2.0 method. MeCUE 2.0 consists of five modules with ten indicators mea…

PENERAPAN METODE GOAL-DIRECTED DESIGN DALAM PERANCANGAN USER INTERFACE WEBSIT…

Utilization of information technology in data management has become a fundamental necessity for organizations, including Bawaslu of Jambi Province. One of the challenges faced is the absence of an integrated personnel information system, leading to inefficient employee data management and longer processing times. This study aims to design the user interface of the Personnel Information System (…

PENGEMBANGAN WEBSITE MA'HAD TAHFIDZ HIDAYATUL QUR’AN BANGKA (MTHQ) MENGGUNA…

The development of digital technology has encouraged educational institutions to adapt in the way they disseminate information. Websites have become a key medium that can increase credibility, accessibility and effectiveness. However, many institutions still rely on social media as the main means of disseminating information, which is often less structured and difficult to access in the long te…

ANALISIS SENTIMEN ULASAN PENGGUNA APLIKASI FINTECH MENGGUNAKAN FRAMEWORK CROS…

The rapid growth of fintech applications has increased the need for sentiment analysis to understand user perceptions of the offered products. This study focuses on sentiment analysis of user reviews for the Flipapplication on Google Play Store by applying the Support Vector Machine (SVM)algorithm within the CRISP-DMframework.The analysis process involves text preprocessing, sentiment labeling …

ANALISIS FAKTOR-FAKTOR KUALITAS LAYANAN APLIKASI GRAB TERHADAP KEPUASAN PENGG…

The development of information technology in the digital era has a big impact, including online transportation services such as Grab. Grab application users often complain about the slow response of the help center in handling complaints, as well as on the balance feature which is often problematic, as illustrated by complaints of “balance” and “please fix it”. This study aims to better…

EVALUASI USER EXPERIENCE PADA WEBSITE PEMERINTAH PROVINSI SUMATERA SELATAN ME…

The implementation of information technology is the main driver in increasing the productivity of various public services or industrial sectors. One of them has been implemented by the South Sumatra provincial government agency with the existence of an e-government website that is used as a disseminator and information provider. The South Sumatra provincial government website is one of the serv…

PENGARUH PENERAPAN PRINSIP-PRINSIP USABILITY DALAM UI/UX TERHADAP MINAT BELI …

The advancement of technology and the internet has significantly transformed consumer behavior, particularly in online shopping through e-commerce platforms. Shopee, as the leading e-commerce platform in Indonesia, accounted for 51% of total e-commerce visits from February to April 2024, driven by the integration of usability principles into its User Interface (UI) and User Experience (UX). In …

ANALISIS PENGGUNAAN MEDIA SOSIAL SEBAGAI SARANA MEMAKSIMALKAN FUNGSI WEBSITE …

Penggunaan SIPPN oleh masyarakat masih dirasakan belum maksimal, karena keterbatasan sebagian masyarakat dalam menggunakan teknologi informasi. Namun dengan adanya media sosial diharapkan dapat membantu masyarakat, baik dalam hal bertanya, maupun mendapatkan informasi mengenai cara menggunakan SIPPN. Sehingga dapat mempermudah masyarakat dalam mengisi data-data yang dibutuhkan. Penelitian ini b…

ANALISIS FAKTOR-FAKTOR YANG MEMENGARUHI NIAT PERILAKU DAN PERILAKU PENGGUNAAN…

SkinCam is one of the Shopee feature that can analyzes facial skin conditions and provides recommendations for suitable skincare products. Despite being introduced in 2019, this feature has yet to gain significant popularity among Shopee users. This study employs the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) model to examine the influence of behavioral intention and use beh…

PENERAPAN METODE DESIGN THINKING DALAM PERANCANGAN USER INTERFACE SISTEM INFO…

Effective risk management for work objectives is essential for the planning unit at PT. PLN (Persero) UP2D S2JB to identify potential risks and develop strategies to minimize their impact on the company’s targets. To support this process, a system that is both user-friendly and efficient is needed to facilitate risk management while prioritizing the user experience. This study focuses on impl…

EVALUASI USABILITY DAN USER EXPERIENCE APLIKASI CANVA DENGAN MENGGUNAKAN METO…

Edition

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xiv, 60 hlm.; ill.; tab.; 29 cm.

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T1675392025

ANALISIS DATA MINING UNTUK MENENTUKAN POLA PEMBELIAN PADA APOTEK BELEVEN FARM…

Beleven Farma Pharmacy is a place that provides medicines and other health products such as supplements, vitamins and also various health tests. As a newly established pharmacy, no innovations have been made to improve sales strategies. Analysis of purchasing patterns can produce information that helps pharmacies in determining product bundling recommendations as well as determining product lay…

PENGEMBANGAN SISTEM INFORMASI LAYANAN PPID DINAS KESEHATAN PROVINSI SUMATERA …

Indralaya mempermudah akses layanan transportasi online bagi masyarakat Kabupaten Ogan Ilir, Aplikasi Ojek Indralaya (Ojin) dirancang untuk memfasilitasi penduduk dengan berbagai fitur, seperti layanan antar-jemput motor/mobil, pemesanan makanan dan laundry laundryNamun, dengan hadirnya aplikasi Grab ke pasar Indralaya pada tahun 2022, lanskap persaingan dalam sektor transportasi online mengala…

ANALISIS USER EXPERIENCE PADA WEBSITE SMA NEGERI 13 PALEMBANG MENGGUNAKAN MET…

This study aims to analyze the user experience of the SMA Negeri 13 Palembang website using the User Experience Questionnaire (UEQ) method. The UEQ method enables the measurement of user perceptions across six main scales: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. Based on the research data, the highest average score was achieved on the Stimulation scale …

ANALISIS USER EXPERIENCE PADA WEBSITE PRAKERJA MENGGUNAKAN METODE USER EXPERI…

Based on data accessed on the SimilarWeb website, it shows that preemployment website visitors in the last 3 months (February, March, April) are relatively unstable, this phenomenon could be caused by user experience from users about pre-employment websites still needs improvement, so that users can search and obtain information related to pre- employment more easily and comfortably, and improv…

PENGARUH MODEL HOT-FIT TERHADAP PEMANFAATAN SISTEM INFORMASI PELAYANAN PERIZI…

Pelayanan publik merupakan kebutuhan mendasar masyarakat, dan pemerintah memiliki peran penting dalam menyediakan layanan berkualitas. Salah satu inovasi di Kota Palembang adalah Sistem Informasi Pelayanan Perizinan (SIPPERI), yang dikembangkan oleh Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) untuk meningkatkan efisiensi, transparansi, dan akuntabilitas dalam proses perizin…

ANALISIS KEPUASAN PENGGUNA PADA APLIKASI TOKOPEDIA MENGGUNAKAN METODE USER EX…

The Tokopedia app was officially launched on 17 August 2009. It was founded on 6 February 2009, by William Tanuwijaya and Leontinus Alpha Edison under PT Tokopedia. Tokopedia is a platform that simplifies online shopping by offering a variety of daily necessities. However, recent reviews on PlayStore and AppStore show many users have given negative feedback about new features, such as unusable …

EVALUASI USER EXPERIENCE PADA APLIKASI LINE MENGGUNAKAN METODE SYSTEM USABILI…

This study aims to evaluate the user experience (UX) of the LINE application using the System Usability Scale (SUS) method. Although LINE is one of the popular communication applications, data indicates that its usage rate remains relatively low compared to similar communication apps. This research focuses on assessing the ease and comfort of users when interacting with the LINE application. Th…

ANALISIS PERBANDINGAN ALGORITMA K-MEANS DAN KMEDOIDS UNTUK KLASTERISASI DATA …

This research focuses on the implementation and comparison of the KMeans and KMedoids algorithms that function as poverty data clustering in South Sumatra Province, the poverty data is taken from the Central Statistics Agency of Indonesia (BPS Indonesia). This research also aims to analyze the poverty level in South Sumatra Province by including additional variables such as average years of sch…

PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KINERJA KARYAWAN DAN PERILAKU KERJA IN…

This study aims to analyze the effect of knowledge management on employee performance and innovative work behavior at PT PBT Site Bukit Asam. A quantitative approach with a census method was used, involving 30 respondents from various departments. Data was collected through a questionnaire with a Likert scale and analyzed using Partial Least Square (PLS) with SmartPLS software version 4.0. The …

PERANCANGAN ANTARMUKA SISTEM INFORMASI MONITORING DAN EVALUASI PADA BAPPEDA L…

Advancements in information technology have driven digital transformation in governance. Bappeda Litbang Kota Palembang implemented the Monitoring and Evaluation Information System (SIMonEv) to support regional development planning and evaluation. However, the system is considered outdated and ineffective, requiring redesign. This study redesigned the user interface (UI) and user experience (UX…

ANALISIS DAN PERANCANGAN USER INTERFACE LAYANAN PORTAL INTRANET PADA PT KILAN…

Pertamina Refinery Unit III Plaju is a Pertamina oil refinery located in Palembang. One of the services available is the Pertamina Intranet Portal Service, which provides access to all news and services offered to employees of PT. Kilang Pertamina Internasional. To enhance its functionality, the interface needs to be neat, attractive, and prioritize effectiveness.The interface design was develo…

ANALISIS OPINI MEDIA SOSIAL BERDASARKAN HASIL PEMILIHAN UMUM 2024 MENGGUNAKAN…

Instagram merupakan salah satu platform media sosial yang digemari oleh masyarakat Indonesia untuk berbagi informasi tentang perkembangan yang terjadi salah satunya ketika pemilihan umum 2024. Tingginya sebaran komentar-komentar yang berisi polaritas dan polarisasi antara kelompok pendukung kandidat atau partai yang berbeda menjadikannya sebagai objek penelitian yang akan dianalisis menggunakan…

PENERAPAN METODE PIECES UNTUK MENENTUKAN ANALISIS TINGKAT KEPUASAN PENGGUNA P…

Penelitian ini mengevaluasi kepuasan pengguna aplikasi Traveloka menggunakan kerangka kerja PIECES, yang mencakup Kinerja, Informasi, Ekonomi, Kontrol, Efisiensi, dan Layanan. Populasi dan sampel pada penelitian adalah pengguna aplikasi Traveloka yang berjumlah 202 responeden. Data dikumpulkan melalui analisis regresi linier dan One-way ANOVA untuk meneliti dampak faktor-faktor ini terhadap pen…

ANALISIS FAKTOR PENENTU KEPUASAN PENGGUNA (PEGAWAI KECAMATAN) CARIYANLIK DI K…

Penelitian ini secara spesifik untuk mengetahui kepuasan pengguna terhadap sistem Sistem Informasi Pelayanan Publik Nasional (Cariyanlik) di Kota Palembang. Yang mana sistem Cariyanlik ini merupakan sistem pelayanan terpadu yang digunakan khususnya bagi pegawai kecamatan dalam melayani keperluan administrasi kependudukan di Kota Palembang. Dari hasil pengamatan penulis terhadap penggunaan terha…

ANALISIS FAKTOR UNTUK MENGETAHUI KEPUASAN PENGGUNA APLIKASI ACCESS BY KAI DI …

Aplikasi Access by KAI sebagai media pemesanan tiket kereta api secara online yang berfokus pada pemesanan tiket kereta api jarak jauh, menengah maupun local/komuter. Tujuan dari penelitian ini yaitu menganalisis faktor untuk mengetahui kepuasan pengguna terhadap aplikasi Access by KAI. Metode yang digunakan dalam penelitian ini adalah End User Computing Satisfaction (EUCS) yang terdiri dari li…

ANALISIS KEPUASAN PENGGUNA PADA APLIKASI MAXIM DENGAN MENGGUNAKAN METODE USER…

This study explores the user experience of the Maxim app among the people of Palembang using the User Experience Questionnaire (UEQ) method. The study aims to assess user satisfaction by analyzing key variables such as attractiveness, efficiency, clarity, dependability, stimulation, and novelty. Data were collected through questionnaires, with responses from 228 participants, later refined to 2…

ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS P…

This study aims to analyze the influence of Customer Relationship Management (CRM) on user loyalty of the Maxim application in Palembang. CRM is a strategic approach aimed at enhancing the relationship between companies and customers through the effective use of technology, information systems, and business processes. This research focuses on five main CRM variables: Content, Accuracy, Format, …

IMPLEMENTASI METODE TASK CENTERED SYSTEM DESIGN PADA PERANCANGAN USER INTERFA…

The development of digital technology and the internet has made it easier to access information through an intuitive UI. PT Kilang Pertamina International, as a company in the oil and gas sector, has utilized this technology to help improve operational efficiency, including its Shared-Service (SS) ICT services. However, the current system interface is not yet optimal, causing discomfort and red…