This study discusses how public service motivation and perceived organizational support affect employee performance. The tendency of public service motivation and perceptions of organizational support are thought to be able to encourage increased employee performance. Therefore, this study aims to determine, analyze and prove the effect of public service motivation and perceptions of organizati…
This research is entitled "Kapabilitas Organisasi Dalam Mitigasi Bencana Kebakaran (Studi Kasus Dinas Kependudukan Dan Pencatatan Sipil Kota Palembang". The purpose of this research is to find out the fire disaster mitigation carried out by the Palembang City Population and Civil Registration Office. The research method used is a qualitative research method. The theory used to analyze the theor…
This research aims to investigate one of the innovations in public services through a program in the field of population and civil registration, known as "Jam Kunci" at the Department for Population and Civil Registration of Banyuasin District. This research is a qualitative study that utilizes primary data (interviews and observations) and secondary data (reports or documents). The theoretical…
Penelitian ini bertjudul “Evaluasi Program Kepatuhan Penilaian Standar Pelayanan Publik Oleh Ombudsman Republik Indonesia Perwakilan Sumatera Selatan Di Dinas Kependudukan Dan Pencatatan Sipil Kota Palembang”. Penelitian ini bertujuan untuk mengetahui pelaksanaan program kepatuhan penilaian standar pelayanan publik oleh ombudsman republik indonesia perwakilan sumatera selatan di dinas kepen…
This research is entitled Implementation of Online Lecture Pobcy with E-learning at Sriwijaya University. The background of this research is due to the condition of the Covid- 19 pandemic which has affected the education sector. Leaming cannot be done face-to-face and must be replaced online. In implementing online lectures at Sriwijaya University (Umri) using various platforms, one of which is…
Penelitian ini bertujuan untuk mengetahui hubungan antara public service motivation dengan pelayanan publik di Indonesia melalui kajian meta-analisis. Metode yang digunakan adalah meta-analisis yang diolah dengan menggunakan aplikasi openMEE dan JASP. Sampel penelitian ini adalah seluruh literatur yang membahas public service motivation di Indonesia yang telah disaring sesuai dengan kriteria in…
This research was made because of the background of the large number ovehicles parking on the sidewalk of the road. The purpose of this research is to findout how to evaluate the strategy of controlling parking on the sidewalk of JaiarMerdeka by the Palembang City Department of Transportation based on Ricard P.Rumelt's strategy evaluation theory. This research uses a qualitative approach bycoll…
This research discusses the Leadership of women's Village Heads in Increasing Community Participation to the Development of Sungai Pinang Village, Muara Lakitan District, Musi Rawas Regency. The type of research used is descriptive qualitative research, the data analysis used includes data collection, data reduction, data presentation and conclusion drawing and data verification. The informants…
This research is entitled "Multistakeholder Coordination in the Service of Death Certificates in the Population and Civil Registration Office of Palembang City (Case Study of Bukit Lama Village, Ilir Barat Satu District). The purpose of this study was to find out how Multi-stakeholder Coordination in the Service of Death Certificates at the Population and Civil Registration Office of Palembang …
Kualitas pelayanan merupakan suatu upaya pemeritah dalam memberikan pelayanan publik yang berkualitas kepada masyarakat. Akta kelahiran adalah bukti sah yang otentik mengenai status anak yang diterbitkan oleh Dinas Kependudukan dan Pencatatan Sipil yang dipergunakan sebagai bukti sah terkait status dan peristiwa kelahiran seseorang dan termasuk hak setiap anak Indonesia. Tujuan dalam penelitian…
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The purpose of this study is to know the formulation process of the Raperda Inisiatif DPRD Kota Palembang Tentang Perlindungan Perempuan dan Anak dari Tindak Kekerasan di Kota Palembang.The background of this research, because the formulation is a very crucial thing that determines whether the policies made by the government are useful or not and can also minimize problems that arise after the …
This study examines the implementation of the policy for the provision of lactation space at the Regional Secretariat of Palembang City. The background to the problem of this research is that the lactation room provided by the Regional Secretariat of Palembang City was not maintained during the pandemic and the room was also expertly used as a storage room by the staff and employees there, whil…
This research aims to find out and evaluate the result of Climate Village Program (Proklim) in Kelurahan 2 Ilir, Palembang City. The Climate Village Program is a community-based national program regulated by the Minister of Environment and Forestry Regulation Number P.84/Menlhk/Setjen/Kum.1/11/2016. The research used descriptive qualitative method with data sources from direct observation, in-d…
Penelitian’ ini dilatarbelakangi oleh kurangnya”keterbukaan informasi keuangan di Dinas Kependudukan dan Pencatatan Sipil Kota Palembang. Skripsi ini bertujuan untuk mengetahui transparansi keuangan melalui website resmi Dinas Kependudukan dan Pencatatan Sipil Kota Palembang dan apa saja hambatan yang menyebabkan’ kurangnya transparansi keuangan kepada masyarakat melalui website. Peneliti…
This study examines the optimization of filing management at the Regional Human Resource Development Board of South Sumatra Province. This study identified three aspects of the filing process. The problems identified relate to records governance. These problems include problems with storage, placement and retrieval of archives. This research was conducted using a descriptive-qualitative method …
This study aims to identify and resolve various kinds of problems that occur in the process of developing and implementing legal documents and information network policies. In this study, the authors used a qualitative approach. Peimer and secondary legal material, as well as writings and some of the documents taken The specifications of this study discuss the implementation of policies for the…
This study aims to determine the performance of the Implementation of the Data Verification and Validation Policy for Recipients of the National Health Insurance Contribution Assistance at the Social Service of Palembang City in 2021. The method used is a qualitative descriptive method. Sources of data in this study came from primary data and secondary data. Data collection techniques were carr…
This study aims to determine and analyze the effect of students' expectations to work as ASNs on students' intentions to work as public servant. In addition, this study also uses trust in the bureaucracy as a moderating variable to answer public anxiety regarding perceptions that say the Millennial Generation and Generation Z lack interest in becoming civil servants. The research method used is…
This study aims to determine the effect of service innovation variables on customer satisfaction in Wates Village, Bumi Ratu Nuban District, Central Lampung Regency. The method used in this study was quantitative which was processed using the SPSS version 22 application. The sample from the study was 70 Village Electronic Samsat (E-SAMDES) users, in Wates Village, Bumi Ratu Nuban District, Cent…
Penelitian ini bertujuan untuk mengetahui bentuk, indikator dengan proporsi terbesar, dan faktor penghambat penerapan e-government pada pelayanan publik di Indonesia. Metode yang digunakan pada penelitian ini yaitu Systematic Literature Review dengan bantuan aplikasi Vosviewer dalam pemetaan jurnal. Sampel penelitian ini adalah seluruh literatur yang membahas e-government pada pelayanan publik …
ABSTRACT THIS RESEARCH IS MOTIVATED BY THE FACT THAT THERE ARE STILL MANY PEOPLE WHO WORK AS FARMERS WHO HAVE NOT BEEN REGISTERED AS PART OF THE FARMER GROUP ORGANIZED BY THE GOVERNMENT OF OGAN ILIR REGENCY. IT CAN BE SEEN THAT PEOPLE WHO HAVE NOT BEEN INVOLVED IN FARMER GROUPS ARE PEOPLE WHO HAVE NOT MET THE REQUIREMENTS OF FARMER GROUPS IN THIS FLAGSHIP AGRICULTURAL PROGRAM. THIS RESEARCH WAS…
This study aims to find out the occupational safety and health management carried out by the Palembang City Fire and Disaster Management Agency using George R. Terry's theory, based on the theory used to see occupational safety and health management consisting of four dimensions, namely Planning ( Planning), Organizing (Organizing), Actuating (Implementation), Controlling (Supervision). This st…
Information and communication technology is growing rapidly resulting in an increase in the use of automation technology in a government organization. One of the uses of technology in the office sector by Ogan Ilir Regency is the E-Office application. The E-Office application is a government administration management application in Ogan Ilir Regency with the concept of a super app, namely an al…
ABSTRAK Penelitian ini bertujuan untuk mengetahui bagaimana efektivitas penyaluran Dana Bagi Hasil (DBH) di Badan Pengelola Keuangan dan Aset Daerah Provinsi Sumatera Selatan. Latar belakang penelitian ini adalah terhambatnya penyaluran DBH dikarenakan waktu yang ditentukan tidak sesuai dengan yang terjadi dilapangan. Penelitian ini menggunakan teori efektivitas kerja dari Saleh yang terdiri da…
Regulation of the Minister of Home Affairs of the Republic of Indonesia Number 141 of 2017, Regional Boundary Affirmation Guidelines must meet juridical and technical aspects with domestic regulations equipped with boundary maps, specific in the field marked by the installation of boundary pillars and the identification of coordinates of the position of boundary pillars. The construction of bou…
This research aimed to identify and explain the determinants of the use of mobile government in users of the Palembang Branch of the Jamsostek Mobile application. This research uses variables from the Technology Acceptance Model (TAM) which consist of perceived usefulness, perceived ease of use, attitude towards using, behavior towards using, behavioral intention to use, and system use (actual …
This thesis is the result of research that describes how much influence the impact of Sub-district Expansion has on public services at the Jakabaring Sub- district Office, Palembang City, the satisfaction and smoothness of the community in taking care of administration is the benchmark in the impact of this sub-district expansion, especially in the management of family cards, and is the basis o…
The phenomenon of the Covid-19 pandemic that has occurred in the world has had a major impact on the State of Indonesia. With the existence of the Covid-19 virus which has resulted in paralysis in every line of life, this requires the government to make changes to the budget for the purpose of stopping the spread of Covid-19 in Indonesia. The Tegal Rejo Village Government was required to make c…