This study is entitled "Customer Service Communication Strategy in Handling Complaints Related to Power Outages at PT PLN UID S2JB Palembang". The purpose of this study is to examine how the South Sumatra, Jambi, and Bengkulu Distribution Unit (UID S2JB) of PT PLN (Persero) in Palembang handles public complaints related to power outages. The increasing number of customer complaints, especially …
Penelitian ini bertujuan untuk mengidentifikasi cara mengatasi rendahnya akurasi passing, menentukan faktor-faktor yang mempengaruhinya, dan menguji pengaruh metode pelatihan taktik terhadap kemampuan passing siswa. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik analisis data melalui uji t statistik. Menurut Sugiyono (2017), sampel adalah bagian dari populasi yang digunakan seb…
This study aims to create an E-LKPD product supported by the Socrative application for teaching listening to fable texts in class VII of SMP Negeri 8 Palembang. The purposes of this study are to describe the analysis of teachers and students needs for the development of socrative-based E-LKPD, and to produce the design and development of Socrative based E-LKPD for learning fable texts in class …
This study aims to explain the application of politeness strategies in language contained in dr. Richard Lee, MARS`s YouTube Channel Podcast, regarding the case of Ridwan Kamil and Lisa Mariana. This study focuses on the issue of how politeness in language is applied in digital communication that discusses sensitive topics and risks causing disputes. The method use is qualitative descriptive me…
This research aims to produce a digital flipbook teaching material based on stories of the prophets to improve students' literacy in learning to write short stories at SMP Negeri 3 Pangkal Pinang. This research is a Research and Development (R&D) study using a modified development model of Borg & Gall and Allesi and Trollip. The sources of this study are Indonesian language teachers and ninth-g…
Penelitian ini bertujuan untuk menganalisis pengaruh knowledge sharing dan kompetensi terhadap kinerja pegawai di instalasi rawat inap Rumah Sakit Siti Khadijah Palembang. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei, di mana seluruh populasi yang terdiri dari 137 pegawai instalasi rawat inap di Rumah Sakit Siti Khadijah Palembang dijadikan responden. Instrumen yang di…
Perkembangan global meningkatkan mobilitas manusia lintas negara, sehingga keberadaan warga negara asing (WNA) berpotensi menimbulkan tantangan baru terhadap keamanan nasional, baik dalam bentuk pelanggaran izin tinggal maupun kejahatan terorganisir, yang pengelolaannya tidak terlepas dari dinamika hubungan internasional dan koordinasi antarnegara. Fenomena ini juga dirasakan di Indonesia, term…
Berdasarkan standar Permenpan No.30 Tahun 2013, tenaga rekam medis di RSUD Siti Fatimah Provinsi Sumatera Selatan pada tahun 2025 masih mengalami kekurangan sekitar 23% dari standar, yang menunjukkan bahwa jumlah dan distribusi tenaga rekam medis belum optimal sehingga berpotensi meningkatkan beban kerja dan menurunkan efektifitas pelayanan. Penelitian ini bertujuan untuk menganalisis kebutuhan…
This study aims to analyze and examine the effect of investment decisions, dividend policies, and financing decisions on company value in manufacturing companies listed on the Indonesia Stock Exchange (IDX) during the period 2018–2024. The population in this study consisted of 228 manufacturing companies, with a sampling technique using purposive sampling, resulting in 38 sample companies wit…
This research seeks to examine and evaluate the impact of Sharia Corporate Governance (SCG) on the financial performance of Islamic commercial banks in Indonesia for the period spanning 2020 to 2024. The principles of SCG addressed in this research include transparency, accountability, responsibility, independence, fairness, and the Sharia Supervisory Board (SSB). Employing a quantitative metho…
Duku (Lansium domesticum Corr), a member of the Meliaceae family, was one of Indonesia’s native woody perennial species characterized by its high latex content. Plant diseases were among the major factors causing yield losses in the agricultural sector worldwide, particularly those induced by the pathogen Ceratocystis. The impact of plant diseases not only reduced the quantity of agricultural…
Fingerlings require proper nutrition to grow well. Silk worms (Tubifex sp.) are commonly used as feed during the fingerling phase due to their excellent nutritional content. However, a limitation of silk worms (Tubifex sp.) is their availability, which can be constrained during certain periods, especially in the rainy season, leading to increased prices and consequently higher production costs.…
This study aims to develop a valid, practical, and effective learning video on matrix multiplication material for high school students. This study uses the Akker development model with formative evaluation referring to Tessmer. The Akker development stage consists of three stages, namely: (1) Analysis stage; (2) Design stage; (3) Evaluation stage. In the third stage, it is adjusted to the Tessm…
Tomato (Solanum lycopersicum) is a major horticultural commodity with increasing demand due to its desirable fruit quality characteristics and the wide variety of processed products derived from it. However, field productivity is often constrained by plant pest and disease infestations that can significantly reduce yield. Chemical pesticides remain the primary control strategy, although their i…
Red onion (Allium ascalonicum L.) is a horticultural commodity that contributes to Indonesia's economy with an income of approximately Rp. 2.7 trillion per year. One of the factors causing a decline in red onion production in Indonesia is the attack of the Fusarium oxysporum fungus. This study aims to determine the effectiveness of organic fertilizer in suppressing Fusarium wilt disease and its…
Oil palm (Elaeis guineensis Jacq.) plantations in the Immature Plant (IMP) phase have open environmental conditions that support weed growth and create habitats for various arthropods. Arthropods play an important role in the plantation ecosystem, both as pollinators, predators, parasitoids, herbivores, and decomposers. This study aims to assess the level of arthropod diversity in IMP and surro…
The use of social media can trigger relatedness, such as the need to always be connected with other people, which makes them want to always be part of their social environment. The purpose of this study is to see how the self-control possessed by PPKn students at Sriwijaya University can suppress the psychological phenomenon of relatedness that triggers the emergence of FOMO. This research meth…
Learning plane geometry is often perceived as abstract because it is not sufficiently connected to real-life contexts and local culture. One approach that can be used to relate mathematics to cultural contexts is ethnomathematics, including through the use of batik motifs. In addition, the use of digital media such as Canva has the potential to support the visualization of mathematical concepts…
Mathematical literacy is a person's ability to formulate, use, and interpret mathematics in various contexts, including mathematical reasoning and using mathematical concepts, procedures, facts, and tools to illustrate, explain, and predict events. This study aims to describe the literacy skills of junior high school students using the Kodular application in the context of “aesan gede” clot…
This research is motivated by the economic value of the silver pompano (Trachinotus blochii) and its popularity among the public. In cultivation activities, feed plays an important role as the main factor influencing fish growth. Slow growth in fish is a major obstacle in the cultivation system. Efforts were made by adding natural ingredients of Javanese turmeric (Curcuma zanthorrhiza) and magg…
Penelitian ini bertujuan untuk mengkaji penerapan Sistem Pemerintahan Berbasis Elektronik (SPBE) di Sekretariat DPRD Kabupaten Bangka dengan menggunakan model Design–Reality Gap yang dikembangkan oleh Richard Heeks. Meskipun Pemerintah Indonesia telah menerbitkan Peraturan Presiden Nomor 95 Tahun 2018 tentang SPBE sebagai upaya mendorong transformasi digital birokrasi, implementasi di tingkat…
Research on the effect of adding papaya fruit powder to self-made feed based on papaya fruit powder with a 5% natural binder Gelidium sp, and commercial feed (Hi Pro Vite) to support the growth rate of White Snapper. The research method used a Completely Randomized Design (CRD) divided into 2 observations, namely physical testing of the feed and biological testing consisting of 3 treatments and…
Pelaksanaan praktik keinsinyuran pada proyek Pembangunan Prasarana, Sarana, dan Utilitas Umum (PSU) Perumahan Masyarakat Berpenghasilan Rendah (MBR) di Perumahan Samesta Green View Cluster Orchid Kabupaten Banyuasin merupakan bentuk penerapan nyata ilmu teknik dalam konteks profesional. Penulis turut berpartisipasi secara aktif sebagai bagian dari tim teknis yang memiliki tanggung jawab dalam m…
Statistics on mining accidents resulting in serious injuries and fatalities in Indonesia show an upward trend every year, with a significant increase in 2022. In response, the Director General of Mineral and Coal Mining tightened safety regulations, stipulating that operational activities in a mining area must be suspended following a fatality until improvements are implemented. PT Semesta Alam…
This study aims to analyze the effect of inventory intensity, financial distress, and gender diversity on tax avoidance in manufacturing companies in the consumer cyclicals sector listed on the Indonesia Stock Exchange during the 2022–2024 period. This study employs a quantitative approach using secondary data obtained from companies’ financial statements and annual reports. The research sa…
This study aims to analyze the factors that influence audit fees in non-No. companies. The variables used include income smoothing and sustainability performance as independent variables, and audit fees as the dependent variable. The purpose of this research is to examine the effect of these variables on audit fees. The sample was selected using purposive sampling from the Refinitiv LSEG databa…
This study aims to record the types of insects found on immature oil palm plants (Elaeis guineensis Jacq.) and on weeds growing around them in Hamlet I, Muara Penimbung Village, Ogan Ilir Regency, South Sumatra. The presence of insects in the oil palm plantation ecosystem is very important, both as pests, natural predators, and as neutral insects that help maintain the balance of the ecosystem.…
Motivated by the low numeracy skills of students, this study aims to describe the numeracy skills of eighth-grade students in the Pythagorean Theorem material through the Realistic Mathematics Education (RME) approach with an origami context. A total of 30 eighth-grade students from SMP Negeri 3 Prabumulih, South Sumatra, were the subjects of this study. The research method used was descriptive…
The ammonium sulfate plant with a production capacity of 250,000 tons/year is planned to be established in 2035 in Gresik Regency, East Java Province, which is estimated to have an area of 10 hectares. The raw materials are Phosphogypsum (Calcium Dihydrate) and Ammonium Carbonate. The process occurs in a Continuous Stirred Tank Reactor, at a temperature of 45 oC and a pressure of 1 atm. This fa…
An ethylene manufacturing plant with a capacity of 400,000 tons/year is planned to operate in 2029 in Sukatani District, Purwakarta Regency, West Java Province, which is estimated to have an area of 65 ha. The manufacturing process of this compound refers to patent number US12215072B2. The raw material used is ethane. The reaction occurs in a single reactor of the furnace reactor type box heate…