PELAYANAN PANTI SOSIAL TRESNA WERDHA WARGA TAMA INDRALAYA BAGI KESEJAHTERAAN …

Penelitian ini berjudul Pelayanan Panti Sosial Tresna Werdha Warga Tama Indralaya Bagi Kesejahteraan Sosial Lanjut Usia. Permasalahan yang akan diangkat dalam penelitian ini adalah bagaimana pelayanan yang diberikan panti bagi kesejahteraan sosial para lanjut usia penghuni panti dan kendala-kendala yang dihadapi panti dalam memberikan pelayanan bagi kesejahteraan sosial lanjut usia. Tujuan dari…

PERSEPSI KONSUMEN TERHADAP KUALITAS LAYANAN PADA HOTEL SURABAYA PALEMBANG

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ix, 88 hlm.; tab.; ilus.; 29 cm.

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T435752006

ANALISIS TINGKAT KEPUASAN PENDENGAR RADIO TERHADAP KUALITAS LAYANAN PT. RADIO…

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xiv, 92 hlm.:ilus.; 28 cm

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T591442005

EFEKTIVITAS LAYANAN TOYOTA HOME SERVICE TERHADAP KEPUASAN PELANGGAN PADA PT. …

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vii, 55 hlm.; tab.; 29 cm.

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T436722005

KONTRIBUSI PENGGUNAAN ATM TERHADAP TOTAL QUALITY MANAGEMENT SEBAGAI LANGKAH M…

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xi, 127 hlm.: Ilus., tab.; 29 cm

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T43535

PROFIL SIKAP PENCARIAN BANTUAN LAYANAN PSIKOLOGIS PADA MAHASISWA PROGRAM STUD…

Medical students often face heavy academic burdens, high expectations for achievement, and difficulties in balancing studies with personal life. These conditions make them vulnerable to experiencing emotional mental disorders. However, awareness and intention to seek psychological help remain low. Seeking psychological help is an active effort to obtain support or treatment related to mental he…

DETERMINAN PEMANFAATAN POSTNATAL CARE DI WILAYAH PEDESAAN INDONESIA (ANALISIS…

Postnatal care is an efforts to prevent and manage postpartum hemorrhage and infection. According to the 2017 Indonesian Demographic and Health Survey (IDHS 2017), the proportion of postnatal care utilization in rural is lower than in urban areas. This study analyzes the determinants of postnatal care utilization in rural Indonesia. The study design was cross-sectional using the 2017 IDHS data.…

ANALISIS PENGADAAN OBAT MENGGUNAKAN SISTEM KATALOG ELEKTRONIK (E-CATALOGUE) M…

The use of an electronic catalog system (e-catalogue) in drug procurement can increase the effectiveness, efficiency and transparency of procurement. However, in its implementation there are still obstacles to the incompatibility of receiving drugs in terms of quantity, time and price. This study aims to analyze the procurement of electronic drugs at the Padang Selasa Health Center. This resear…

EVALUASI PROGRAM INOVASI "KEBUN PEDAS" DALAM PENANGGULANGAN STUNTING DI PUSKE…

The number of children under five who are stunted at the Palembang City Multiwahana Health Center as of June 2023 is still experiencing an increase in the number of cases from the previous year of 30 toddlers. As a follow-up to the high incidence of stunting, the Palembang City Multiwahana Health Center formed an Innovation program, namely the "Spicy Garden" program. The Kebun Pedas program is …

HUBUNGAN WAKTU TUNGGU PELAYANAN DENGAN KEPUASAN PASIEN RAWAT JALAN DI PUSKESM…

Patient satisfaction depends on the quality of health services. One of the things that determines the quality of health services is service waiting time. Waiting time for service is the time used by patients to get health services. Observations conducted at Puskesmas Plaju found that there were patient complaints about the long waiting time at the registration service. This study aimed to analy…

HUBUNGAN KEPEMILIKAN ASURANSI KESEHATAN TERHADAP PEMANFAATAN LAYANAN ANTENATA…

The WHO reports that 95% of all maternal deaths occur in low- and middle-income countries. In 2021, antenatal care (ANC) visit coverage in Indonesia reached 88.13%. However, 17 provinces have not reached the target, including West Papua and Papua which have coverage below 40%. Susenas 2023 data shows that 76.04% of women of reproductive age (WUS) (15-49 years old) have health insurance, with de…

DETERMINAN PEMANFAATAN KARTU JAMINAN KESEHATAN NASIONAL DALAM PELAYANAN KELUA…

Integrating the family planning program into the national health insurance scheme is expected to improve access and quality of family planning services, and reproductive health. However, in its implementation, it turns out that there are still few people who utilize the national health insurance card for family planning services. This study examined the determinants of national health insurance…

DETERMINAN PEMANFAATAN RAWAT JALAN DI PROVINSI SUMATERA SELATAN (ANALISIS DAT…

Health development in Indonesia aims to improve the quality of health services and achieve a healthy Indonesia. In 2021, outpatient utilization in South Sumatra Province was still 42.88%. The purpose of this study was to analyze the factors that influence outpatient utilization in South Sumatra Province. This research is a quantitative study with a cross-sectional study design, using secondary …

KARAKTERISTIK PASIEN DENGAN ROTATOR CUFF SYNDROME DI RSUP DR. MOHAMMAD HOESIN…

Rotator cuff is a group of shoulder muscles consist of M.Subscapularis, M.Infraspinatus, M.Teres minor, and M.Supraspinatus. Rotator cuff syndrome (RCS) refers to injuries, diseases, or degenerative conditions affecting these muscles, including supraspinatus impingement, rotator cuff tears, acute calcific tendinitis, and biceps tendinitis. Studies indicate shoulder pain affects 7.7-62 on 1,000 …

HUBUNGAN TIPE OTITIS MEDIA SUPURATIF KRONIS DENGAN DERAJAT DAN JENIS GANGGUAN…

Chronic suppurative otitis media (CSOM) is a common ear disease with a relatively high prevalence in developing countries. CSOM can lead to hearing loss, which affects the patient's quality of life. This study aims to investigate the relationship between CSOM type and the degree and type of hearing loss at the ENT-HN Department of RSUP Dr. Mohammad Hoesin Palembang. This is an analytical observ…

KARAKTERISTIK PASIEN YANG DILAKUKAN TOTAL HIP REPLACEMENT DI RSUP DR. MOHAMMA…

THR is an arthroplasty technique that removes necrotic tissue from the hip joint and replaces it with a prosthesis. Globally, THR prevalence is increasing with various risk factors. In Indonesia, THR prevalence is 118.8 per 100,000 population per year, with a joint disease dominance in South Sumatra at 6.48%. This study aims to describe the characteristics of patients who underwent THR at RSUP …

DETERMINAN PEMILIHAN PERSALINAN DI FASILITAS PELAYANAN KESEHATAN WILAYAH PEDE…

Delivery in non-health facilities in rural Indonesia is still high. Delivering in a health facility can minimize the risk of unwanted delivery and reduce maternal mortality. This study aimed to examine the determinants of the choice of delivery at a healthcare facility in rural Indonesia. This research is a quantitative study with a cross-sectional study design using 2018 Riskesdas data. The st…

ANALISIS PELAKSANAAN REKREDENSIALING DALAM PROGRAM JAMINAN KESEHATAN NASIONAL…

Recredentialing aims to maintain and enhance the quality of healthcare services. The success of the recredentialing process in a healthcare facility can serve as a good example for other healthcare facilities and demonstrate that recredentialing can be a catalyst for continuous improvement in healthcare services. The purpose of this study is to analyze the implementation of recredentialing in t…

ANALISIS KEBUTUHAN PELATIHAN BAGI PETUGAS CODING DAN VERIFIKATOR ADMINISTRASI…

Siti Fatimah Regional Hospital, South Sumatra Province has served a referral program for patient services participating in the Health Social Security Administering Agency (BPJS) with payment rules using the INACBGS System based on codes that refer to ICD 9 CM and ICD 10. Based on data obtained from the PPAT Installation of Siti Fatimah Regional Hospital, Province. South Sumatra, cases of BPJS H…

STUDI KOMPARATIF SOSIO-EKONOMI DAN DEMOGRAFI DALAM PEMANFAATAN LAYANAN ANTENA…

In 2017, Indonesia ranked third highest for the Maternal Mortality Rate (MMR) with 177 deaths per 100,000 live births. Meanwhile, in the Philippines, the 2017 MMR was 121 per 100,000 live births. The study aims to see whether there is a relationship between demographic and socio-economic factors with the utilization of antenatal care services. Quantitative research with a cross-sectional design…

EFEKTIVITAS SRIKANDI MENURUT PEGAWAI (STUDI KASUS DINAS PARIWISATA KOTA PALEM…

This study aimed to analyze employees' perceptions of the use of the SRIKANDI Application (Integrated Dynamic Archival Information System) at the Tourism Office of Palembang City based on the three dimensions of e-government proposed by Indrajit (2016), namely Support, Capacity, and Value. This research employed a descriptive quantitative approach, which was intended to describe the actual cond…

GAMBARAN UTILISASI PELAYANAN KESEHATAN GIGI DAN MULUT KARYAWAN DAN KELUARGA P…

Dental health is an essential component of overall health that affects individual well-being and productivity. The 2023 Indonesian Health Survey reported a high prevalence of oral and dental problems and a low utilisation of dental health services. PT X, a state-owned enterprises in Palembang, provides additional health insurance for its employees and their families through PT Y. This study aim…

ANALISIS KINERJA PELAYANAN PETUGAS LOKET PEMBAYARAN PAJAK TAHUNAN DI KANTOR S…

Performance is the result of work achieved by a person based on job requirements. Employee performance can be measured from performance indicators which are benchmarks for a person's work achievement. By measuring employee performance, organizations can find out the extent of employee performance so that the organization can provide feedback on the results of performance measurements, encourage…

ANALISIS PEMBINAAN AKREDITASI LABORATORIUM KESEHATAN OLEH DINAS KESEHATAN PRO…

Health laboratories play an essential role in managing COVID-19 outbreaks by conducting rapid and accurate examinations to help control additional cases. Accreditation serves as a tool to enhance service quality standards. However, in South Sumatra, 50% of health laboratories have yet to be accredited, necessitating an analysis of the guidance provided by the South Sumatra Provincial Health Off…

RANCANG BANGUN APLIKASI LAYANAN ANTRIAN PASIEN BERBASIS WEBSITE DIPUSKESMAS P…

Puskesmas pasar prabumulih pada waktu tertentu mengalami kepadatan jumlah pasien yang berkunjung, dikarnakan antrian yang terlalu panjang dan puskesmas masih menggunakan sistem pelayanan dan pengelolahan data secara manual menggunakan buku besar dalam menunjang kegiatan perkerjaannya yang disarankan belum optimal. Untuk mengatasi masalah tersebut, diperlukan sebuah sistem sebagai alat bantu dal…

ANALISIS IMPLEMENTASI KEBIJAKAN UJI KOMPETENSI JABATAN FUNGSIONAL TENAGA KESE…

Background: The competency test for functional health positions is one of the efforts to improve the quality of health services and ensure the competency of health workers in Palembang City. However, the implementation of this competency test faces several challenges, including the lack of a compiled competency dictionary and insufficient information dissemination. Objective: To analyze the imp…

FAKTOR-FAKTOR YANG MEMPENGARUHI PEMANFAATAN PELAYANAN KESEHATAN PADA PESERTA …

Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh tingkat pengetahuan peserta JKN-KIS, sikap petugas kesehatan dan ketercapaian fasilitas kesehatan secara simultan terhadap pemanfaatan pelayanan kesehatan pada peserta JKN-KIS di Puskesmas dan jaringannya. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan metode pengumpulan data dengan menyebarkan kuesioner. Pop…

PERBEDAAN TINGKAT KEPUASAN PASIEN JKN DAN PASIEN UMUM TERHADAP MUTU PERBEDAAN…

Kepuasan pasien merupakan indikator pertama dari standar suatu rumah sakit dan suatu ukuran mutu pelayanan. Namun nyatanya pasien JKN mempunyai kepuasan yang jauh lebih rendah dibandingkan dengan pasien umum. Oleh karena itu, penelitian ini bertujuan untuk membahas seberapa besar Perbedaan Tingkat Kepuasan Pasien JKN dan Pasien Umum Terhadap Mutu Pelayanan di Unit Rawat Inap Rumah Sakit (System…

INNOVATIVE GOVERNANCE SEBAGAI STRATEGI INOVASI PELAYANAN PUBLIK DI BADAN PERE…

This research seeks to examine the execution and limitations of innovative governance as a strategy for enhancing public service innovation, led by the Regional Development Planning and Development Agency serving as an innovation facilitator in Palembang City. Utilizing benchmarking concepts derived from the Global Innovation Index and the Government Innovation Index of South Korea, the study e…

ANALISIS KUALITAS PELAYANAN ANGKOT FEEDER LRT MUSI EMAS KOTA PALEMBANG PASCA …

The average annual load factor exceeding 70% for corridors 1, 3, 6, and 8 from 2023 to 2025 indicates a high public demand for integrated public transportation with the LRT. Route extensions were implemented in corridor 1 (3 km), corridor 3 (465 meters), and corridor 6 (1.03 km). This study aims to analyze user service quality of the Musi Emas feeder based on operational performance compared to…