Inovasi Perizinan On The Spot (PROTES) yang diinisiasi oleh Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTS) Kabupaten Ogan Ilir bertujuan mempermudah masyarakat, khususnya pelaku UMKM, dalam memperoleh izin usaha yang dapat diselesaikan langsung di lokasi (on the spot). Meskipun demikian, implementasinya masih menghadapi beberapa kendala. Penelitian ini menggunakan metode kualit…
This study aims to determine the implementation of the electronic-based Midwife Practice License (SIPB) service policy through the Sicantik Cloud website at the Ogan Ilir Regency Department of Public Works and Public Housing (DPMPTSP) This study uses Merille S. Grindle's (1980) policy implementation theory. emphasizing three main variables: policy content, implementation context, and outcomes. …
This study aims to analyze the impact of the Smart Indonesia Program on the Pure Participation Rate at the elementary and junior high school levels in South Sumatra Province. The study uses a quantitative approach with a panel data regression method at the district/city level during the 2019–2023 period. The research data is sourced from the National Socio-Economic Survey (Susenas) of the Cen…
Penelitian ini bertujuan untuk menganalisis pengembangan sumber daya manusia di Sekretariat DPRD Provinsi Sumatera Selatan. Pengembangan sumber daya manusia memiliki peran penting dalam meningkatkan kinerja pegawai serta mendukung kelancaran pelaksanaan tugas dan fungsi Sekretariat DPRD. Penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan deskriptif. Teknik pengumpulan dat…
Penelitian ini bertujuan mengkaji transformasi kinerja aparatur melalui penerapan nilai-nilai BerAKHLAK di Kejaksaan Negeri Ogan Komering Ulu Selatan. Nilai-nilai yang meliputi Berorientasi Pelayanan, Akuntabel, Kompeten, Harmonis, Loyal, Adaptif, dan Kolaboratif diterapkan sebagai core values ASN untuk mendorong reformasi birokrasi dan meningkatkan kualitas pelayanan publik. Dengan metode kual…
This study aims to analyze the implementation of the civil servant (ASN) transfer policy between Regional Apparatus Organizations (OPD) in Banyuasin Regency by the Human Resources Development and Civil Service Agency (BKPSDM) of Banyuasin Regency, using Thomas B. Smith’s policy implementation model. The model consists of four main components: the idealized policy, target group, implementing o…
This study aims to analyze the effectiveness of school operational permit services at the Investment and Integrated Services Agency (DPMPTSP) of Ogan Ilir Regency in improving public services and community welfare. However, its implementation still faces several obstacles that need to be overcome. This study uses a qualitative method with data collection techniques through observation, intervie…
This study aims to analyze the accountability of the Mayor of Palembang’s Accountability Report (LKPJ) for the year 2024. The LKPJ serves as an accountability instrument of the regional head to the Regional House of Representatives (DPRD) regarding the implementation of local governance within a fiscal year. This research employs a qualitative approach with a descriptive method. Data were col…
This study aims to analyze the effectiveness of the preparation of the Regional Government Implementation Report (LPPD) at the Palembang City Regional Secretariat in 2024. This study used qualitative research methods, utilizing Sedarmayanti's theory of effectiveness (input, process, output, and productivity). Data were obtained through interviews with the coordination team and representatives o…
This study aims to describe and analyze the organization of the verification process for official travel documents at the Department of Culture and Tourism of South Sumatra Province. The research employs a qualitative approach with a descriptive method. Data were collected through interviews, observations, and documentation. The analysis is based on Luther Gulick’s 1937 theory of organizing, …
Penelitian ini bertujuan untuk mengetahui penerapan inovasi pelayanan publik melalui website dpmptsp.oganilirkab.go.id di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Ogan Ilir dalam penyediaan informasi pelayanan kepada masyarakat. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data berupa observasi, wawancara, dan dokumentasi. Hasil peneli…
This study aims to analyze the innovation of the e-Divorce Certificate (e-Akta Cerai) service at the Palembang Religious Court Class 1A, focusing on its adoption and acceptance by court officials and the public, as well as the factors influencing its success and challenges in implementation. This research employs a qualitative descriptive approach using interviews, observation, and documentatio…
The management of inactive records plays an essential role in supporting accountability, work effectiveness, and the smooth operation of government administration. However, preliminary observations indicate that the management of inactive records at the Secretariat of the Regional House of Representatives (DPRD) of South Sumatra Province has not yet fully aligned with the provisions stated in t…
This study aims to analyze the effectiveness of the Integrated Dynamic Archival Information System (SRIKANDI) in supporting document archiving processes at the Regional House of Representatives (DPRD) Secretariat of South Sumatra Province. The research employs a qualitative descriptive method with data collected through observation, in-depth interviews, and documentation. Data analysis was cond…
Records management plays a crucial role in supporting administrative order and the quality of public services, particularly in government institutions that produce large volumes of records. The Civil Registration Service Subdivision of the Department of Population and Civil Registration of Muara Enim Regency generates civil registration documents with permanent legal value on a daily basis, req…
This study aims to analyze the creation of public value through the Multi-Purpose Credit (KSG) program implemented by Bank Sumsel Babel Prabumulih Branch in improving financial inclusion for civil servants (ASN) in Prabumulih City. The analysis employs Mark H. Moore's Public Value Strategic Triangle, which consists of three core dimensions: public value, legitimacy and support, and operational …
This study discusses the Village Head's Strategy in an Effort to Increase CommunityParticipation in the 2024 Election (Case Study in Panca Tunggal Village, Sungai LilinDistrict). The background of this research is because there are still people in PancaTunggal Village who did not participate in the 2019 election. The reason for the nonparticipation of the Panca Tunggal village community is due …
The development of information technology has encouraged judicial institutions to modernize their services in order to realize a judicial process that is simple, fast, and low-cost. One such innovation is the implementation of the e-Court system developed by the Supreme Court of the Republic of Indonesia. This study aims to understand and describe how the implementation of the e-Court system su…
The development of information technology has encouraged judicial institutions to modernize their services in order to realize a judicial process that is simple, fast, and low-cost. One such innovation is the implementation of the e-Court system developed by the Supreme Court of the Republic of Indonesia. This study aims to understand and describe how the implementation of the e-Court system su…
This research aims to determine the influence of organizational culture on the quality of public services at the Palembang City Population and Civil Registration Service. The organizational culture theory used is Denison's theory, namely involvement, consistency, adaptation, mission, while for service quality, Parasuraman, Zeithaml and Berry's theory is used, namely direct evidence, reliability…
This study aims to analyze the influence of management audit, including audit planning, audit implementation, audit reporting, and audit follow-up, on operational efficiency at PT Pertamina Hulu Rokan Regional 1 Zona 4A. Using a quantitative approach with data collected from 78 respondents within the Supply Chain Management division, the results show that audit planning has a significant negati…
Sengketa batas wilayah antara Kabupaten Banyuasin dan Kota Palembang di Tegal Binangun menimbulkan ketidakjelasan status administrasi kependudukan masyarakat, sehingga menghambat akses layanan publik. Penelitian ini bertujuan menganalisis manajemen strategi pelayanan publik yang dilakukan Disdukcapil Banyuasin dalam menangani permasalahan administrasi identitas tersebut. Metode penelitian mengg…
Penelitian ini bertujuan untuk menganalisis dan mengidentifikasi dampak Kebijakan Peraturan Menteri Dalam Negeri (Permendagri) Nomor 134 Tahun 2022 terhadap penetapan batas daerah antara Kabupaten Banyuasin dengan Kota Palembang. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan kerangka analisis empat dimensi dampak kebijakan menurut Samodra Wibawa. Hasil penelitian menunjukka…
This study is motivated by the increasing ecological pressure in South Sumatra Province resulting from industrial, mining, and plantation activities, which demand stronger and more transparent environmental oversight. Drawing on the policy implementation theory of Sabatier and Mazmanian (1983), as well as environmental supervision frameworks under the Environmental Protection and Management Act…
Penelitian ini bertujuan untuk menganalisis kinerja pegawai Sub Bagian Humas di Sekretariat Dewan Perwakilan Rakyat Daerah (DPRD) Provinsi Sumatera Selatan berdasarkan indikator kinerja pegawai menurut Mangkunegara (2017), yang meliputi kualitas pekerjaan, kuantitas kerja, pelaksanaan tugas, dan tanggung jawab. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data melalui …
This study aims to determine the effect of labor training on employee motivation at PT. Bank Tabungan Negara (Persero) Tbk Palembang Branch Office. The method used in this study is quantitative with a simple regression formula. The sample of this study was 54 employees of PT. Bank Tabungan Negara (Persero) Tbk Palembang Branch Office. Sample calculation is carried out with Two Stage Cluster Sam…
This research discusses the Role of Female School Principals in Improving the Quality of Education at SDN 06 Indralaya Utara. The research employed a qualitative descriptive method, and the data analysis included data collection, data reduction, data presentation, conclusion drawing, and data verification. There were eight informants involved in this study. Data were collected through participa…
This study aims to examine the implementation strategies carried out by the Office of Cooperatives and SMEs (Dinas Koperasi dan UKM) of South Sumatra Province in improving the performance of SMEs within their working environment. The increasingly fierce competition among SMEs after the pandemic has made it difficult for many of them to survive. Additionally, the necessity of adopting existing t…
The Domestic Apprenticeship Program is one of the government's efforts to increase the competency of job seekers who will enter the world of work. The apprenticeship program is organized by the local Department of Manpower and Transmigration, in collaboration with companies in the area. This research was carried out at the Manpower and Transmigration Service of South Sumatra Province. The aim o…
This study aims to determine, identify and analyze how the effectiveness of the implementation of the Bina Desa Bachelor Program in Karang Waru Village, Lawang Wetan District, Musi Banyuasin Regency. The theory used in this research is the theory of Budiani using four dimensions of program effectiveness, namely the accuracy of program targets, program socialization, program objectives, and prog…