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INOVASI PELAYANAN PUBLIK MELALUI WEBSITE dpmptsp.oganilirkab.go.id DI DINAS P…
Penelitian ini bertujuan untuk mengetahui penerapan inovasi pelayanan publik melalui website dpmptsp.oganilirkab.go.id di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Ogan Ilir dalam penyediaan informasi pelayanan kepada masyarakat. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data berupa observasi, wawancara, dan dokumentasi. Hasil peneli…
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- xiii, 172 hlm.; 29 cm.
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- T1911862025
INOVASI LAYANAN E-AKTA CERAI DI PENGADILAN AGAMA PALEMBANG KELAS 1A
This study aims to analyze the innovation of the e-Divorce Certificate (e-Akta Cerai) service at the Palembang Religious Court Class 1A, focusing on its adoption and acceptance by court officials and the public, as well as the factors influencing its success and challenges in implementation. This research employs a qualitative descriptive approach using interviews, observation, and documentatio…
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- xv, 165 hlm.; ilus.; tab.; 29 cm.
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- T1921372026
IMPLEMENTASI PERATURAN GUBERNUR SUMATERA SELATAN NOMOR 28 TAHUN 2020 TENTANG …
The management of inactive records plays an essential role in supporting accountability, work effectiveness, and the smooth operation of government administration. However, preliminary observations indicate that the management of inactive records at the Secretariat of the Regional House of Representatives (DPRD) of South Sumatra Province has not yet fully aligned with the provisions stated in t…
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- xvi, 141 hlm.; ilus.; tab.; 29 cm
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- T1904482025
EFEKTIVITAS PROGRAM SRIKANDI DI SEKRETARIAT DPRD PROVINSI SUMATERA SELATAN
This study aims to analyze the effectiveness of the Integrated Dynamic Archival Information System (SRIKANDI) in supporting document archiving processes at the Regional House of Representatives (DPRD) Secretariat of South Sumatra Province. The research employs a qualitative descriptive method with data collected through observation, in-depth interviews, and documentation. Data analysis was cond…
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- xvii, 135 hlm.; ilus.; tab.; 29 cm
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- T1905202025
EVALUASI DOKUMEN KEARSIPAN (STUDI KASUS SUBBAGIAN PELAYANAN PENCATATAN SIPIL …
Records management plays a crucial role in supporting administrative order and the quality of public services, particularly in government institutions that produce large volumes of records. The Civil Registration Service Subdivision of the Department of Population and Civil Registration of Muara Enim Regency generates civil registration documents with permanent legal value on a daily basis, req…
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- xvi, 153 hlm.; ilus.; tab.; 29 cm
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- T1902322025
PUBLIC VALUE LAYANAN KREDIT SERBA GUNA BANK SUMSEL BABEL CABANG PRABUMULIH DA…
This study aims to analyze the creation of public value through the Multi-Purpose Credit (KSG) program implemented by Bank Sumsel Babel Prabumulih Branch in improving financial inclusion for civil servants (ASN) in Prabumulih City. The analysis employs Mark H. Moore's Public Value Strategic Triangle, which consists of three core dimensions: public value, legitimacy and support, and operational …
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- xvii, 178 hlm.; ilus.; tab.; 29 cm
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- T1902432025
STRATEGI KEPALA DESA DALAM UPAYA MENGOPTIMALKAN PARTISIPASI MASYARAKAT DALAM …
This study discusses the Village Head's Strategy in an Effort to Increase CommunityParticipation in the 2024 Election (Case Study in Panca Tunggal Village, Sungai LilinDistrict). The background of this research is because there are still people in PancaTunggal Village who did not participate in the 2019 election. The reason for the nonparticipation of the Panca Tunggal village community is due …
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- xviii, 204 hlm.; ilus.; 29 cm
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- T1450802024
INOVASI PELAYANAN PUBLIK BERBASIS APLIKASI HAJI PINTAR DI KEMENTERIAN AGAMA K…
This research is entitled "Innovation of Public Service Based on Application (Haji Pintar) in the Ministry of Religion of Palembang City." Haji Pintar, as an innovation supported by information technolog.. However, in its implementation there are still many people who do not know about Haji Pintar application, so the percentage of online Hajj registrants is still small compared to manual regist…
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- xix, 81 hlm.; ilus.; 29 cm.
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- T1420322024
IMPLEMENTASI PEMBANGUNAN ZONA INTEGRITAS MENUJU WILAYAH BEBAS DARI KORUPSI (W…
The development of information technology has encouraged judicial institutions to modernize their services in order to realize a judicial process that is simple, fast, and low-cost. One such innovation is the implementation of the e-Court system developed by the Supreme Court of the Republic of Indonesia. This study aims to understand and describe how the implementation of the e-Court system su…
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- xiv, 104 hlm.; ilus.; 29 cm
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- T1908802025
EFISIENSI ADMINISTRASI DALAM PENERAPAN SISTEM E-COURT (E-FILING, E-PAYMENT, E…
The development of information technology has encouraged judicial institutions to modernize their services in order to realize a judicial process that is simple, fast, and low-cost. One such innovation is the implementation of the e-Court system developed by the Supreme Court of the Republic of Indonesia. This study aims to understand and describe how the implementation of the e-Court system su…
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- xv, 106 hlm.; ilus.; 29 cm
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- T1908982025
EVALUASI PELAKSANAAN PROGRAM KARTU IDENTITAS ANAK (KIA) DI DINAS KEPENDUDUKAN…
This research aims to determine the results of the evaluation of the implementation of the KIA program in Baturaja City, Ogan Komering Ulu Regency. The evaluation theory used is William Dunn's theory, namely effectiveness, efficiency, adequacy, equity, responsiveness and accuracy. This research is descriptive research with research methods using qualitative research methods. The informants for …
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- xviii, 75 hlm.; ilus.; 29 cm.
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- T1421222024
PENGARUH BUDAYA ORGANISASI TERHADAP KUALITAS PELAYANAN PUBLIK DI DINAS KEPEND…
This research aims to determine the influence of organizational culture on the quality of public services at the Palembang City Population and Civil Registration Service. The organizational culture theory used is Denison's theory, namely involvement, consistency, adaptation, mission, while for service quality, Parasuraman, Zeithaml and Berry's theory is used, namely direct evidence, reliability…
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- xix, 66 hlm.; ilus.; tab.; 29 cm.
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- T1416822024
PENGARUH AUDIT MANAJEMEN TERHADAP EFISIENSI OPERASIONAL (STUDI PADA PT. PERTA…
This study aims to analyze the influence of management audit, including audit planning, audit implementation, audit reporting, and audit follow-up, on operational efficiency at PT Pertamina Hulu Rokan Regional 1 Zona 4A. Using a quantitative approach with data collected from 78 respondents within the Supply Chain Management division, the results show that audit planning has a significant negati…
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- xvi, 128 hlm.; ilus.; 29 cm
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- T1909172025
MANAJEMEN STRATEGI PELAYANAN PUBLIK OLEH DISDUKCAPIL KABUPATEN BANYUASIN PADA…
Sengketa batas wilayah antara Kabupaten Banyuasin dan Kota Palembang di Tegal Binangun menimbulkan ketidakjelasan status administrasi kependudukan masyarakat, sehingga menghambat akses layanan publik. Penelitian ini bertujuan menganalisis manajemen strategi pelayanan publik yang dilakukan Disdukcapil Banyuasin dalam menangani permasalahan administrasi identitas tersebut. Metode penelitian mengg…
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- xiv, 147 hlm.; ilus.; 29 cm
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- T1907882025
EVALUASI DAMPAK KEBIJAKAN PERMENDAGRI NOMOR 134 TAHUN 2022 TENTANG BATAS DAER…
Penelitian ini bertujuan untuk menganalisis dan mengidentifikasi dampak Kebijakan Peraturan Menteri Dalam Negeri (Permendagri) Nomor 134 Tahun 2022 terhadap penetapan batas daerah antara Kabupaten Banyuasin dengan Kota Palembang. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan kerangka analisis empat dimensi dampak kebijakan menurut Samodra Wibawa. Hasil penelitian menunjukka…
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- xvi, 111 hlm.; ilus.; 29 cm
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- T1907922025
IMPLEMENTASI PENGAWASAN TIDAK LANGSUNG MELALUI DOKUMEN RKL-RPL PADA DINAS LIN…
This study is motivated by the increasing ecological pressure in South Sumatra Province resulting from industrial, mining, and plantation activities, which demand stronger and more transparent environmental oversight. Drawing on the policy implementation theory of Sabatier and Mazmanian (1983), as well as environmental supervision frameworks under the Environmental Protection and Management Act…
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- xiv, 110 hlm.; ilus.; 29 cm
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- T1909612025
ANALISIS KINERJA PEGAWAI SUB BAGIAN HUMAS DI SEKRETARIAT DEWAN PERWAKILAN RAK…
Penelitian ini bertujuan untuk menganalisis kinerja pegawai Sub Bagian Humas di Sekretariat Dewan Perwakilan Rakyat Daerah (DPRD) Provinsi Sumatera Selatan berdasarkan indikator kinerja pegawai menurut Mangkunegara (2017), yang meliputi kualitas pekerjaan, kuantitas kerja, pelaksanaan tugas, dan tanggung jawab. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data melalui …
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- xvi, 122 hlm.; ilus.; 29 cm
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- T1909332026
PENGARUH PELATIHAN TENAGA KERJA TERHADAP MOTIVASI KERJA KARYAWAN DI PT. BANK …
This study aims to determine the effect of labor training on employee motivation at PT. Bank Tabungan Negara (Persero) Tbk Palembang Branch Office. The method used in this study is quantitative with a simple regression formula. The sample of this study was 54 employees of PT. Bank Tabungan Negara (Persero) Tbk Palembang Branch Office. Sample calculation is carried out with Two Stage Cluster Sam…
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- xx, 81 hlm.; Ilus.; 29 cm
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- T1394132023
PERAN KEPEMIMPINAN KEPALA SEKOLAH PEREMPUAN DALAM MENINGKATKAN KUALITAS PENDI…
This research discusses the Role of Female School Principals in Improving the Quality of Education at SDN 06 Indralaya Utara. The research employed a qualitative descriptive method, and the data analysis included data collection, data reduction, data presentation, conclusion drawing, and data verification. There were eight informants involved in this study. Data were collected through participa…
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- xii, 158 hlm. ; 29 cm
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- T1398902024
ANALISIS DISIPLIN KERJA PADA BIDANG SEKRETARIAT DINAS SOSIAL KABUPATEN OGAN ILIR
This study discusses the Analysis of Work Discipline in the Secretariat of the Social Service of Ogan Ilir Regency. The type of research used is descriptive qualitative research, the data analysis used includes data collection, data reduction, data presentation, conclusion drawing and data verification. The informants in this study were seven people. Data collection by conducting observations, …
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- xxxi, 65 hlm.; ilus.; 29 cm
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- T1404862024
ANALISIS PENGELOLAAN ASET PUBLIK PADA BARANG MILIK NEGARA KATEGORI BARANG BER…
This research is motivated by several obstacles in the management of state property in the category of movable goods, namely the lack of awareness of human resources of the importance of storing state property, obstacles in participating in training via zoom and a high sense of ownership of borrowed goods, and limited manpower. Therefore, the need for this research aims to analyze and focus att…
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- xx, 78 hlm.; Ilus.; 29 cm
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- T1404702024
STRATEGI PENINGKATAN PAJAK RESTORAN MELALUI PENERAPAN TAPPING BOX DI BADAN PE…
This research is based on the implementation of restaurant tax in BAPENDA Kab. Ogan Ilir which still has various problems, many taxpayers do not understand their obligations in paying restaurant tax, have not obeyed reporting and payment. As well as the existence of taxpayers who commit tax reporting fraud so that the payments made do not match what they should be. Therefore, this study aims to…
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- xiv, 57 hlm.; Ilus.; 29 cm
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- T1404732024
IMPLEMENTASI STRATEGI PENINGKATAN DAYA SAING USAHA KECIL MENENGAH (UKM) DI IN…
This study aims to examine the implementation strategies carried out by the Office of Cooperatives and SMEs (Dinas Koperasi dan UKM) of South Sumatra Province in improving the performance of SMEs within their working environment. The increasingly fierce competition among SMEs after the pandemic has made it difficult for many of them to survive. Additionally, the necessity of adopting existing t…
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- xvi, 95 hlm.; ilus.; tab.; 29 cm.
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- T1862662025
EFEKTIVITAS PROGRAM PEMAGANGAN DALAM NEGERI PADA DINAS TENAGA KERJA DAN TRANS…
The Domestic Apprenticeship Program is one of the government's efforts to increase the competency of job seekers who will enter the world of work. The apprenticeship program is organized by the local Department of Manpower and Transmigration, in collaboration with companies in the area. This research was carried out at the Manpower and Transmigration Service of South Sumatra Province. The aim o…
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- xxv, 39 hlm,; ilus.; 29 cm
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- T1401822024
EFEKTIVITAS PELAKSANAAN PROGRAM SARJANA BINA DESA DI DESA KARANG WARU KECAMAT…
This study aims to determine, identify and analyze how the effectiveness of the implementation of the Bina Desa Bachelor Program in Karang Waru Village, Lawang Wetan District, Musi Banyuasin Regency. The theory used in this research is the theory of Budiani using four dimensions of program effectiveness, namely the accuracy of program targets, program socialization, program objectives, and prog…
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- iv, 99 hlm.; Ilus.; 29 cm
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- T1401862024
COLLABORATIVE GOVERNANCE DALAM PENGEMBANGAN OBJEK WISATA DANAU AUR DI DESA SU…
Collaborative Governance merupakan upaya yang dilakukan untuk membangun suatu daerah yang dijalankan melalui kerjasama antara pemerintah dengan stakeholder untuk menyelesaikan permasalahan dan memenuhi kebutuhan publik. Upaya ini dilakukan Dinas Kebudayaan dan Pariwisata (Disbudpar) Kabupaten Musi Rawas dalam hal pengembangan Objek Wisata Danau Aur. Penelitian ini bertujuan untuk mengetahui dan…
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- xxv, 39 hlm,; ilus.; 29 cm
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- T1402712024
STRATEGI PENDIDIKAN POLITIK KOMISI PEMILIHAN UMUM PROVINSI SUMATERA SELATAN D…
This research aims to explore the political education strategies of the General Election Commission (KPU) in South Sumatra. The research design is qualitative descriptive, utilizing Chandler's strategy theory, target and long-term goal formation, action selection, and resource allocation. Data collection methods involve direct Interviews with staff and the community participation section of KPU…
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- xiv, 161 hlm.; ilus.; 29 cm
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- T1400042024
MPLEMENTASI KEBIJAKAN EFISIENSI ANGGARAN OLEH BPKAD PROVINSI SUMATERA SELATAN…
Budget efficiency policy is a strategic government measure aimed at optimizing the use of fiscal resources to ensure greater effectiveness, transparency, and orientation toward regional development outcomes. This study aims to analyze the implementation of the budget efficiency policy by the Regional Financial and Asset Management Agency (BPKAD) of South Sumatra Province in 2025. The theoretica…
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- xvi, 268 hlm.; ilus.; tab.; 29 cm
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- T1902132025
EVALUASI SIMDA BMD DALAM PERENCANAAN RKBMD OLEH BPKAD PROVINSI SUMATERA SELATAN
This study aims to describe the evaluation of the use of SIMDA BMD in the planning of Regional Government Asset Needs (RKBMD) by BPKKAD of South Suumatera Province. The study is motivated by the fact that the RKBMD of South Sumatera Provincial Government has never been officially approved since 2016 to 2025, despite the implementation of SIMDA BMD. The research employed a qualitative descriptiv…
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- xvii, 224 hlm.; ilus.; tab.; 29 cm
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- T1897882025
PENGARUH KINERJA PEGAWAI DAN MOTIVASI KERJA TERHADAP PELAYANAN NASABAH DI BAN…
Penelitian ini dilatarbelakangi oleh adanya keluhan nasabah di Bank BRI Unit Lingkaran Palembang terkait aspek customer service, seperti antrean yang panjang, lambatnya waktu pemrosesan transaksi, kurangnya kecepatan penanganan keluhan, serta variasi kualitas layanan antar pegawai. Fenomena tersebut mengindikasikan adanya ketidaksesuaian antara standar pelayanan yang diharapkan dengan kinerja a…
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- vi, 79 hlm.; ilus.; 29 cm
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- T1907542025
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