In an effort to overcome land problems in Muara Enim Regency, the Government has launched a program with the aim of providing legal certainty to landowners in Muara Lawai Village. This program aims to facilitate the process of obtaining certificates of land rights so that the community can be assisted more. The selected program is Complete Systematic Land Registration (PTSL) and Complete Villag…
Regional border conflicts between cities and regencies often become complex issues that affect people's lives and development in related areas. This study aims to analyze the policies implemented in handling regional border conflicts between Palembang City and Muara Enim Regency in Indonesia. This study uses a qualitative approach with policy analysis methods to gather information from various …
This research aims to investigate one of the innovations in public services through a program in the field of population and civil registration, known as "Jam Kunci" at the Department for Population and Civil Registration of Banyuasin District. This research is a qualitative study that utilizes primary data (interviews and observations) and secondary data (reports or documents). The theoretical…
The high number of traffic violations is one of the causes of the high number of traffic accidents that occur, taking strict action against traffic violations will change driver behavior in traffic and improve safety in traffic. With these problems, especially in the city of Palembang, in accordance with Presidential Decree No. 3 of 2003 concerning National Policy and Strategy for E-Government …
Budget absorption at the Regional Financial and Asset Management Agency in 2019 was only able to absorb 74.22% of the budget from 100% of the budgeted amount. This research was conducted to determine the budget absorption process and the factors causing the low budget absorption in 2019 at the Regional Financial and Asset Management Agency of Ogan Ilir Regency. This research uses institutional …
Penelitian ini bertjudul “Evaluasi Program Kepatuhan Penilaian Standar Pelayanan Publik Oleh Ombudsman Republik Indonesia Perwakilan Sumatera Selatan Di Dinas Kependudukan Dan Pencatatan Sipil Kota Palembang”. Penelitian ini bertujuan untuk mengetahui pelaksanaan program kepatuhan penilaian standar pelayanan publik oleh ombudsman republik indonesia perwakilan sumatera selatan di dinas kepen…
This research is entitled Implementation of Online Lecture Pobcy with E-learning at Sriwijaya University. The background of this research is due to the condition of the Covid- 19 pandemic which has affected the education sector. Leaming cannot be done face-to-face and must be replaced online. In implementing online lectures at Sriwijaya University (Umri) using various platforms, one of which is…
This research was conducted to find out collaborative governance in efforts to prevent early marriage in Ogan Komering Ulu Regency. The increase in early marriage in Ogan Komering Ulu district has made the government collaborate in overcoming this problem. In this research, the research method used is descriptive-qualitative with data collection techniques such as interviews, observation and do…
This study aims to evaluate the application of progressive tax on motorized vehicles in the UPTB Palembang Samsat Office Region II and the impact of implementing a progressive tax on motorized vehicles in the UPTB Palembang Samsat Office Region II. This type of research is qualitative descriptive with data collection techniques carried out by means of observation, interviews and documentation. …
Penelitian ini bertujuan menguji pengaruh beberapa variabel bebas yaitu Tingkat Kriminalitas yang dikontrol oleh variabel sosio-demografis (pendidikan, jenis kelamin dan umur) terhadap moral pajak warga negara Republik Indonesia. Moral pajak ini menjadi penting untuk dianalisis karena rendahnya ketaatan pajak di Indonesia, yang diindikasikan dengan kebijakan amnesti pajak, tidak dilepaskan deng…
The research in this thesis is motivated by problems related to the strategy of improving the performance of the state civil apparatus at the National Unity and Political Agency of South Sumatra Province which is still not optimal. The purpose of this study was to determine how strategies are carried out to improve the performance of state civil apparatus at the National Unity and Political Age…
Penelitian ini bertujuan untuk menjawab pertanyaan Bagaimana Manajemen Pelayanan Umum di Bidang Umum dan Kepegawaian Dinas Pendidikan Provinsi Sumatera Selatan pada Masa Transisi COVID-19. Penelitian ini menggunakan jenis penelitian Kualitatif Deskriptif, Subjek penelitian ini adalah Staff Pegawai dan Penerima Pelayanan Umum Dinas Pendidikan Provinsi Sumatera Selatan. Tempat penelitian ini dila…
Penelitian ini bertujuan untuk mengetahui hubungan antara public service motivation dengan pelayanan publik di Indonesia melalui kajian meta-analisis. Metode yang digunakan adalah meta-analisis yang diolah dengan menggunakan aplikasi openMEE dan JASP. Sampel penelitian ini adalah seluruh literatur yang membahas public service motivation di Indonesia yang telah disaring sesuai dengan kriteria in…
This research was made because of the background of the large number ovehicles parking on the sidewalk of the road. The purpose of this research is to findout how to evaluate the strategy of controlling parking on the sidewalk of JaiarMerdeka by the Palembang City Department of Transportation based on Ricard P.Rumelt's strategy evaluation theory. This research uses a qualitative approach bycoll…
This research discusses the Leadership of women's Village Heads in Increasing Community Participation to the Development of Sungai Pinang Village, Muara Lakitan District, Musi Rawas Regency. The type of research used is descriptive qualitative research, the data analysis used includes data collection, data reduction, data presentation and conclusion drawing and data verification. The informants…
Based on the most potential source of local revenue and giving the biggest input to the regional treasury are regional taxes and fees. one of the regional levy levies based on the regulation of the regent of penukal abab lematang ilir no 18 of 2018 concerning procedures for managing markets and implementing market service levy collection. This market levy is included in the general service levy…
The application (E-Simfoni) is an information system developed by the government as an effort to collect data on cases of violence in the community. In this study, the focus of the application of the E-Simfoni is more emphasized on services and the availability of information on the number of cases of violence in the South Sumatra DPPPA E-Simfoni Application. The availability of information on …
This research is entitled Capacity Development in Participating in Education and Training of Study Employees at the Secretariat of the Regional People's Legislative Assembly of South Sumatra Province, which raises issues related to the participation of employees in participating in training because there is still an imbalance between structural, functional and implementing officials in attendin…
This research is entitled "Multistakeholder Coordination in the Service of Death Certificates in the Population and Civil Registration Office of Palembang City (Case Study of Bukit Lama Village, Ilir Barat Satu District). The purpose of this study was to find out how Multi-stakeholder Coordination in the Service of Death Certificates at the Population and Civil Registration Office of Palembang …
The number of HIV/AIDS cases in Palembang City has increased from year to year. The problem of HIV/AIDS is not only related to health issues but also social issues so that the handling requires collaboration across sectors. This research was conducted to find out how the efforts to tackle HIV/AIDS in Palembang City are from a collaborative governance perspective. This study uses collaborative g…
Kualitas pelayanan merupakan suatu upaya pemeritah dalam memberikan pelayanan publik yang berkualitas kepada masyarakat. Akta kelahiran adalah bukti sah yang otentik mengenai status anak yang diterbitkan oleh Dinas Kependudukan dan Pencatatan Sipil yang dipergunakan sebagai bukti sah terkait status dan peristiwa kelahiran seseorang dan termasuk hak setiap anak Indonesia. Tujuan dalam penelitian…
The implementation of the M-Paspor application is expected to provide improvements in public services to become one of the innovations to meet the needs of the community supported by information technology, but there are problems that become obstacles in its application, such as many people who do not know about the M-Passport application and network interruptions often occur. This study aims t…
The Environmental Service of East Ogan Komering Ulu Regency has problems in archive management including archive storage and structuring, not yet having archive officers, and lack of facilities and infrastructure. This research aims to analyze how active archives are managed at the Environmental Service of East Ogan Komering Ulu Regency. This research uses Read and Ginn's (2010) archive life cy…
This research aims to find out the implementation of tax collection by forced letter at the Palembang Seberang Ulu Primary Tax Service Office. This research is motivated by the amount of tax arrears in the Palembang Seberang Ulu Primary Tax Service Office which increases not proportional to the amount of disbursement of tax receipts decreased. This study uses the implementation theory of Ripley…
This research was conducted to determine the process of purchasing computer equipment electronically at the Regional Development Planning Board of South Sumatra Province. This study identifies the problems that exist in the implementation of electronic purchasing of computer equipment (e-purchasing). These problems include missing information in the price column, network disruptions, lack of st…
This research is to determine the adoption of E-Government in the HalloPalembang application in the city of Palembang. The design used is qualitative, with a descriptive research approach. This research is located in Palembang, with research subjects namely the Communication and Informatics Office of Palembang City and the people of Palembang city. data collection techniques obtained through ob…
This research aims to determine collaborative governance in the effort to alleviate homelessness in Palembang City. This is motivated by the increasing number of homeless people in Palembang City, which has led the government to collaborate in addressing the issue. The research method used in this study is qualitative with data collection techniques including interviews, observations, and docum…
Adopsi media sosial di sektor publik merupakan proses yang pada zaman ini seharusnya sudah diinternalisasi oleh sektor publik sebagai pelayan masyarakat mengingat kita sudah masuk dalam era pelayanan yang serba digital. Penelitian mengenai adopsi media sosial di sektor publik ini dilakukan di Kantor Imigrasi Kelas I TPI Palembang. Penelitian ini dilakukan dengan tujuan untuk mengidentfikasi tah…
This study is entitled Management Information System Application Usage Simultaneous Integrated Movement Plus (Sigertak+) at the Development Planning Agency Region of South Sumatra Province. The purpose of this research is to find out how is the Management of the Use of Electronic Systems for poverty alleviation managed by the South Sumatra Bappeda. This research uses a descriptive method qualit…
The government as a provider of public services needed by the community must be responsible and continue to strive to provide the best service for the improvement of public services. Community satisfaction is a measure of the success of public services provided by public service providers. This research aims to find out how the implementation of Standard Operational Procedure (SOP) and the qual…