The WHO reports that 95% of all maternal deaths occur in low- and middle-income countries. In 2021, antenatal care (ANC) visit coverage in Indonesia reached 88.13%. However, 17 provinces have not reached the target, including West Papua and Papua which have coverage below 40%. Susenas 2023 data shows that 76.04% of women of reproductive age (WUS) (15-49 years old) have health insurance, with de…
Integrating the family planning program into the national health insurance scheme is expected to improve access and quality of family planning services, and reproductive health. However, in its implementation, it turns out that there are still few people who utilize the national health insurance card for family planning services. This study examined the determinants of national health insurance…
Health development in Indonesia aims to improve the quality of health services and achieve a healthy Indonesia. In 2021, outpatient utilization in South Sumatra Province was still 42.88%. The purpose of this study was to analyze the factors that influence outpatient utilization in South Sumatra Province. This research is a quantitative study with a cross-sectional study design, using secondary …
Rotator cuff is a group of shoulder muscles consist of M.Subscapularis, M.Infraspinatus, M.Teres minor, and M.Supraspinatus. Rotator cuff syndrome (RCS) refers to injuries, diseases, or degenerative conditions affecting these muscles, including supraspinatus impingement, rotator cuff tears, acute calcific tendinitis, and biceps tendinitis. Studies indicate shoulder pain affects 7.7-62 on 1,000 …
Chronic suppurative otitis media (CSOM) is a common ear disease with a relatively high prevalence in developing countries. CSOM can lead to hearing loss, which affects the patient's quality of life. This study aims to investigate the relationship between CSOM type and the degree and type of hearing loss at the ENT-HN Department of RSUP Dr. Mohammad Hoesin Palembang. This is an analytical observ…
THR is an arthroplasty technique that removes necrotic tissue from the hip joint and replaces it with a prosthesis. Globally, THR prevalence is increasing with various risk factors. In Indonesia, THR prevalence is 118.8 per 100,000 population per year, with a joint disease dominance in South Sumatra at 6.48%. This study aims to describe the characteristics of patients who underwent THR at RSUP …
Delivery in non-health facilities in rural Indonesia is still high. Delivering in a health facility can minimize the risk of unwanted delivery and reduce maternal mortality. This study aimed to examine the determinants of the choice of delivery at a healthcare facility in rural Indonesia. This research is a quantitative study with a cross-sectional study design using 2018 Riskesdas data. The st…
Recredentialing aims to maintain and enhance the quality of healthcare services. The success of the recredentialing process in a healthcare facility can serve as a good example for other healthcare facilities and demonstrate that recredentialing can be a catalyst for continuous improvement in healthcare services. The purpose of this study is to analyze the implementation of recredentialing in t…
Siti Fatimah Regional Hospital, South Sumatra Province has served a referral program for patient services participating in the Health Social Security Administering Agency (BPJS) with payment rules using the INACBGS System based on codes that refer to ICD 9 CM and ICD 10. Based on data obtained from the PPAT Installation of Siti Fatimah Regional Hospital, Province. South Sumatra, cases of BPJS H…
In 2017, Indonesia ranked third highest for the Maternal Mortality Rate (MMR) with 177 deaths per 100,000 live births. Meanwhile, in the Philippines, the 2017 MMR was 121 per 100,000 live births. The study aims to see whether there is a relationship between demographic and socio-economic factors with the utilization of antenatal care services. Quantitative research with a cross-sectional design…
This study aimed to analyze employees' perceptions of the use of the SRIKANDI Application (Integrated Dynamic Archival Information System) at the Tourism Office of Palembang City based on the three dimensions of e-government proposed by Indrajit (2016), namely Support, Capacity, and Value. This research employed a descriptive quantitative approach, which was intended to describe the actual cond…
Dental health is an essential component of overall health that affects individual well-being and productivity. The 2023 Indonesian Health Survey reported a high prevalence of oral and dental problems and a low utilisation of dental health services. PT X, a state-owned enterprises in Palembang, provides additional health insurance for its employees and their families through PT Y. This study aim…
Performance is the result of work achieved by a person based on job requirements. Employee performance can be measured from performance indicators which are benchmarks for a person's work achievement. By measuring employee performance, organizations can find out the extent of employee performance so that the organization can provide feedback on the results of performance measurements, encourage…
Health laboratories play an essential role in managing COVID-19 outbreaks by conducting rapid and accurate examinations to help control additional cases. Accreditation serves as a tool to enhance service quality standards. However, in South Sumatra, 50% of health laboratories have yet to be accredited, necessitating an analysis of the guidance provided by the South Sumatra Provincial Health Off…
Puskesmas pasar prabumulih pada waktu tertentu mengalami kepadatan jumlah pasien yang berkunjung, dikarnakan antrian yang terlalu panjang dan puskesmas masih menggunakan sistem pelayanan dan pengelolahan data secara manual menggunakan buku besar dalam menunjang kegiatan perkerjaannya yang disarankan belum optimal. Untuk mengatasi masalah tersebut, diperlukan sebuah sistem sebagai alat bantu dal…
Background: The competency test for functional health positions is one of the efforts to improve the quality of health services and ensure the competency of health workers in Palembang City. However, the implementation of this competency test faces several challenges, including the lack of a compiled competency dictionary and insufficient information dissemination. Objective: To analyze the imp…
Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh tingkat pengetahuan peserta JKN-KIS, sikap petugas kesehatan dan ketercapaian fasilitas kesehatan secara simultan terhadap pemanfaatan pelayanan kesehatan pada peserta JKN-KIS di Puskesmas dan jaringannya. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan metode pengumpulan data dengan menyebarkan kuesioner. Pop…
Kepuasan pasien merupakan indikator pertama dari standar suatu rumah sakit dan suatu ukuran mutu pelayanan. Namun nyatanya pasien JKN mempunyai kepuasan yang jauh lebih rendah dibandingkan dengan pasien umum. Oleh karena itu, penelitian ini bertujuan untuk membahas seberapa besar Perbedaan Tingkat Kepuasan Pasien JKN dan Pasien Umum Terhadap Mutu Pelayanan di Unit Rawat Inap Rumah Sakit (System…
This research seeks to examine the execution and limitations of innovative governance as a strategy for enhancing public service innovation, led by the Regional Development Planning and Development Agency serving as an innovation facilitator in Palembang City. Utilizing benchmarking concepts derived from the Global Innovation Index and the Government Innovation Index of South Korea, the study e…
The average annual load factor exceeding 70% for corridors 1, 3, 6, and 8 from 2023 to 2025 indicates a high public demand for integrated public transportation with the LRT. Route extensions were implemented in corridor 1 (3 km), corridor 3 (465 meters), and corridor 6 (1.03 km). This study aims to analyze user service quality of the Musi Emas feeder based on operational performance compared to…
Datangya Tenaga Kerja Asing di Kota Palembang tentunya memiliki dampak positif dan juga negatif. Beberapa insiden kejahatan yang dilakukan oleh Tenaga Kerja Asing (TKA) ilegal seringkali terjadi pada waktu-waktu tertentu, menyebabkan kekhawatiran yang mendalam dan mengakibatkan kerugian bagi individu, masyarakat, serta pemerintah serta kemanan dan kesejahteraan masyarakat. Kesejahteraan berarti…
This study evaluates the effectiveness of the OJIN (Ojek Indralaya) application as a digital transportation solution for students at Universitas Sriwijaya, Indralaya Campus. Employing a qualitative approach and Campbell J.P.’s effectiveness theory, the research assesses seven indicators of effectiveness through interviews, observations, and documentation. The findings indicate that OJIN is ef…
Latar Belakang : Jumlah penduduk Indonesia terus meningkat dan pada tahun 2023 mencapai 278,6 juta jiwa, sehingga pengendalian pertumbuhan penduduk menjadi penting melalui program keluarga berencana (KB). Salah satu metode kontrasepsi yang efektif adalah intrauterine device (IUD), namun penggunaannya di Indonesia masih rendah. Upaya peningkatan penggunaan IUD dilakukan melalui peningkatan kuali…
Penelitian ini bertujuan untuk menganalisis strategi komunikasi yang diterapkan dalam pelayanan pajak reklame pada Badan Pendapatan Daerah Kota Palembang. Metode yang digunakan adalah deskriptif kualitatif, dengan pengumpulan data dilakukan melalui wawancara dengan petugas pelayanan pajak reklame dan wajib pajak. Temuan pada penelitian ini menunjukkan bahwa komunikasi langsung antara petugas da…
This study aims to determine the effect of Price and Service Quality on Customer Loyalty using services at Riska Laundry Palembang. The research method is primary data and secondary data. The sampling technique used is a non-probability sampling technique with a purposive sampling method with a sample size of 90 respondents. The analysis technique used is a multiple linear analysis technique us…
HIV remains a serious public health issue that requires careful management. Voluntary Counseling and Testing (VCT) is a series of HIV tests accompanied by counseling, which plays a crucial role in determining an individual’s health status, particularly among key populations such as female sex workers, injecting drug users, transgender individuals, and men who have sex with men (MSM). This stu…
Violence against women and children is a crucial and urgent issue that needs to be addressed immediately, The Technical Implementation Unit for Women and Children Protection (UPTD PPA) of South Sumatra Province serves as an extension of the Ministry of Women Empowerment and Child Protection (KemenPPPA), providing direct services to victims in the provincial area. One of the online services prov…
This study aimend to analyze the quality of public services for women with disabilities at the Departement of Women Empowerment and Child Protection (DPPPA) of South Sumatra Province. The analysis was based on three dimensions proposed by Levine cited in (Hardiyansyah, 2018) : (1) Responsiveness, (2) Responsibility, (3) Accountability. This research employed a qualitative method. Data were coll…
he Importance of Digitalization of Public Services in the Modern Era, where websites are one of the main platforms used to improve the efficiency and accessibility of public services to the RT/RW level. Mintorejo Village created the Mintorejo Online Website in serving the Community. This study aims to see the Quality of the Mintorejo. Online Website in serving the Mintorejo Alang-Alang Lebar Vi…
Dengue Hemorrhagic Fever (DHF) is a disease caused by the dengue virus transmitted through the bite of Aedes aegypti mosquitoes, and it remains a major public health problem in Indonesia. This study aims to analyze the correlation between mosquito breeding eradication behavior (PSN) and water container characteristics with the incidence of dengue hemorrhagic fever in the East Prabumulih Public …