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Found 4 from your keywords: subject="Loyalitas Pelanggan"
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ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA PENGGUNA PLAYST…
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Athallah, Muhammad Bintang Ischa

The rapid development of the digital gaming industry has encouraged companies to optimize Customer Relationship Management (CRM) strategies to enhance purchase intention and customer loyalty. This study aims to analyze the influence of Customer Relationship Management (CRM) on purchase intention and customer loyalty among PlayStation App users. This research employs a quantitative method with a…

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xviii, 63 hlm.; ilus.; 29 cm
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Call Number
T1946172026
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ANALISIS DAMPAK KENAIKAN TARIF ROYALTI BATUBARA TERHADAP PROFITABILITAS PT BU…
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Arafiq, Rifqi Manu

Coal is one of the main energy sectors in Indonesia, playing a crucial role in the country's economic development. The coal industry's contribution comes through a royalty system, which is a major source of government revenue. In 2022, the government raised the coal royalty rate to a range of 4% to 13.5% and adjusted the tariff classes based on calorific quality. Additionally, a progressive roy…

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ISBN/ISSN
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xiv, 165 hlm.; ilus.; 29 cm
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Call Number
T1568192024
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PENGARUH TERPAAN IKLAN DAN BRAND IMAGE TERHADAP LOYALITAS PELANGGAN GOJEK DI …
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Purba, Mariah Yolenta

The coalliquefaction technique used in this research is direct liquefactionof solvent derivatives into DCLyield product, which is an analogy of combining solvent extraction and catalityc liquefaction processes. This method is able to solve the technological problems of processing low-grade coal (lignite) into liquid fuels using materials and materials available in the market and the surrounding…

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viii, 234 hlm.; ilus.; 29 cm
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Call Number
T1566132024
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Pengaruh dimensi relationship marketing terhadap loyalitas pelanggan bengkel …
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Elsi Wulandari

Penelitian ini bertujuan untuk mengetahui dimensi relationship marketing, pengaruh dimensi relationship marketing secara simultan dan parsial terhadap loyalitas pelanggan. Variabel bebas pada penelitian ini adalah kepercayaan (X1), komitmen (X2), komunikasi (X3), dan penanganan konflik (X4), sedangkan variabel terikat yaitu loyalitas pelanggan (Y). Teknik analisis data yang digunakan dalam pene…

Edition
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ISBN/ISSN
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Collation
xviii, 80 hlm. : ilus.
Series Title
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Call Number
658.8107 598 16 Els p