PENGARUH KOMPETENSI, KOMITMEN DAN ADAPTASI PEGAWAI TERHADAP EFFEKTIVITAS PELA…

The Influence of Employee Competence, Commitment, and Adaptability on Service Effectiveness in Regional Public Hospitals in South Sumatra Province through Electronic-Based Information Systems as an Intervening Variable By: Bembi Farizal This study examines the influence of employee competence, commitment, and adaptability on service effectiveness in Regional Public Hospitals (RSUD) in South Sum…

At A Gance : Keselamatan Pasien dan Peningkatan Mutu Pelayanan Kesehatan

Edition

-

ISBN/ISSN

978-602-434-303-3

Collation

xiv, 122 hlm.; ilus.; tab.; 28 cm

Series Title

-

Call Number

362.106 8 Pan A

STRATEGI POTENSI IMPLEMENTASI ALUR KLAIM JAMSOSTEK UNTUK MENINGKATKAN EFISIEN…

Procedural barriers in the BPJS Kesehatan claim process such as document verification complexity, lack of integration in information systems, high rates of pending claims, and delayed payments, remain critical issues that affect the performance of healthcare facilities. This study aims to formulate an implementation strategy for adapting the Jamsostek claim workflow into the BPJS Kesehatan clai…

STUDI KUALITATIF MENGENAI PERSEPSI PASIEN PENGGUNA LAYANAN RAWAT INAP TERKAIT…

The Standard Inpatient Class (KRIS) Policy aims to ensure equality in facilities for inpatient services. Thus far, there has been no research examining the perceptions of inpatients at RSUP Dr. Rivai Abdullah following the implementation of the KRIS policy. This study employed a qualitative methodology with a case study approach, collecting data through in-depth interviews, observations, and do…

PERSEPSI PENANGGUNGJAWAB MUTU TENTANG STANDAR AKREDITASI SASARAN KESELAMATAN …

The Patient Safety Goals (PSG) accreditation standard is a mandatory requirement that Blood Transfusion Units (BTUs) must meet to achieve accreditation and prevent risks that could harm patients. The Ministry of Health aims for 100% of BUs to be accredited by 2024, but the Indonesian Red Cross (PMI) BTU in Palembang, which plays a strategic role in South Sumatra Province, has not yet been accre…

ANALISIS DATA SEKUNDER : PELAPORAN INDIKATOR NASIONAL MUTU (INM) PADA PUSKESM…

National Quality Indicator (INM) reporting and accreditation are forms of quality improvement for community health centers (Puskesmas). In practice, there are several challenges encountered by Puskesmas in implementing INM reporting, which are feared to affect the quality of Puskesmas services. The purpose of this study is to analyze the differences in INM reporting by Puskesmas before and afte…

THE OFFICIAL MIM ACADEMY COURSEBOOK: Service Operation

Edition

-

ISBN/ISSN

-

Collation

138 hlm. 21 cm

Series Title

-

Call Number

658 Off o

EFEKTIVITAS LAYANAN TOYOTA HOME SERVICE TERHADAP KEPUASAN PELANGGAN PADA PT. …

Edition

-

ISBN/ISSN

-

Collation

vii, 55 hlm.; tab.; 29 cm.

Series Title

-

Call Number

T436722005

DETERMINAN PEMANFAATAN POSTNATAL CARE DI WILAYAH PEDESAAN INDONESIA (ANALISIS…

Postnatal care is an efforts to prevent and manage postpartum hemorrhage and infection. According to the 2017 Indonesian Demographic and Health Survey (IDHS 2017), the proportion of postnatal care utilization in rural is lower than in urban areas. This study analyzes the determinants of postnatal care utilization in rural Indonesia. The study design was cross-sectional using the 2017 IDHS data.…

ANALISIS PENGADAAN OBAT MENGGUNAKAN SISTEM KATALOG ELEKTRONIK (E-CATALOGUE) M…

The use of an electronic catalog system (e-catalogue) in drug procurement can increase the effectiveness, efficiency and transparency of procurement. However, in its implementation there are still obstacles to the incompatibility of receiving drugs in terms of quantity, time and price. This study aims to analyze the procurement of electronic drugs at the Padang Selasa Health Center. This resear…

EVALUASI PROGRAM INOVASI "KEBUN PEDAS" DALAM PENANGGULANGAN STUNTING DI PUSKE…

The number of children under five who are stunted at the Palembang City Multiwahana Health Center as of June 2023 is still experiencing an increase in the number of cases from the previous year of 30 toddlers. As a follow-up to the high incidence of stunting, the Palembang City Multiwahana Health Center formed an Innovation program, namely the "Spicy Garden" program. The Kebun Pedas program is …

HUBUNGAN WAKTU TUNGGU PELAYANAN DENGAN KEPUASAN PASIEN RAWAT JALAN DI PUSKESM…

Patient satisfaction depends on the quality of health services. One of the things that determines the quality of health services is service waiting time. Waiting time for service is the time used by patients to get health services. Observations conducted at Puskesmas Plaju found that there were patient complaints about the long waiting time at the registration service. This study aimed to analy…

HUBUNGAN KEPEMILIKAN ASURANSI KESEHATAN TERHADAP PEMANFAATAN LAYANAN ANTENATA…

The WHO reports that 95% of all maternal deaths occur in low- and middle-income countries. In 2021, antenatal care (ANC) visit coverage in Indonesia reached 88.13%. However, 17 provinces have not reached the target, including West Papua and Papua which have coverage below 40%. Susenas 2023 data shows that 76.04% of women of reproductive age (WUS) (15-49 years old) have health insurance, with de…

DETERMINAN PEMANFAATAN KARTU JAMINAN KESEHATAN NASIONAL DALAM PELAYANAN KELUA…

Integrating the family planning program into the national health insurance scheme is expected to improve access and quality of family planning services, and reproductive health. However, in its implementation, it turns out that there are still few people who utilize the national health insurance card for family planning services. This study examined the determinants of national health insurance…

DETERMINAN PEMANFAATAN RAWAT JALAN DI PROVINSI SUMATERA SELATAN (ANALISIS DAT…

Health development in Indonesia aims to improve the quality of health services and achieve a healthy Indonesia. In 2021, outpatient utilization in South Sumatra Province was still 42.88%. The purpose of this study was to analyze the factors that influence outpatient utilization in South Sumatra Province. This research is a quantitative study with a cross-sectional study design, using secondary …

DETERMINAN PEMILIHAN PERSALINAN DI FASILITAS PELAYANAN KESEHATAN WILAYAH PEDE…

Delivery in non-health facilities in rural Indonesia is still high. Delivering in a health facility can minimize the risk of unwanted delivery and reduce maternal mortality. This study aimed to examine the determinants of the choice of delivery at a healthcare facility in rural Indonesia. This research is a quantitative study with a cross-sectional study design using 2018 Riskesdas data. The st…

ANALISIS PELAKSANAAN REKREDENSIALING DALAM PROGRAM JAMINAN KESEHATAN NASIONAL…

Recredentialing aims to maintain and enhance the quality of healthcare services. The success of the recredentialing process in a healthcare facility can serve as a good example for other healthcare facilities and demonstrate that recredentialing can be a catalyst for continuous improvement in healthcare services. The purpose of this study is to analyze the implementation of recredentialing in t…

ANALISIS KEBUTUHAN PELATIHAN BAGI PETUGAS CODING DAN VERIFIKATOR ADMINISTRASI…

Siti Fatimah Regional Hospital, South Sumatra Province has served a referral program for patient services participating in the Health Social Security Administering Agency (BPJS) with payment rules using the INACBGS System based on codes that refer to ICD 9 CM and ICD 10. Based on data obtained from the PPAT Installation of Siti Fatimah Regional Hospital, Province. South Sumatra, cases of BPJS H…

ANALISIS PEMBINAAN AKREDITASI LABORATORIUM KESEHATAN OLEH DINAS KESEHATAN PRO…

Health laboratories play an essential role in managing COVID-19 outbreaks by conducting rapid and accurate examinations to help control additional cases. Accreditation serves as a tool to enhance service quality standards. However, in South Sumatra, 50% of health laboratories have yet to be accredited, necessitating an analysis of the guidance provided by the South Sumatra Provincial Health Off…

ANALISIS IMPLEMENTASI KEBIJAKAN UJI KOMPETENSI JABATAN FUNGSIONAL TENAGA KESE…

Background: The competency test for functional health positions is one of the efforts to improve the quality of health services and ensure the competency of health workers in Palembang City. However, the implementation of this competency test faces several challenges, including the lack of a compiled competency dictionary and insufficient information dissemination. Objective: To analyze the imp…

Penatalaksanaan Pasien di Intensive Care Unit

Edition

-

ISBN/ISSN

979-95115-2-6

Collation

vi, 230 hlm. : ilus. ; 23 cm

Series Title

-

Call Number

362.1 Pen p

Organisasi dan Manajemen Pelayanan Kesehatan

Edition

-

ISBN/ISSN

978-979-044-552-9

Collation

ix, 139hlm.; 21cm

Series Title

-

Call Number

362.1068 Sia o

PERENCANAAN STRATEGIS UNTUK ORGANISASI PELAYANAN KESEHATAN, Edisi Kedua

Edition

2

ISBN/ISSN

978-979-769-837-9

Collation

xvi, 184hlm.; 21cm

Series Title

-

Call Number

362. 1068 Ayu p

EVALUASI PELAKSANAAN KEBIJAKAN STANDAR PELAYANAN MINIMAL UNIT POLI MATA DI RS…

The research objective is to determine the extent to which the implementation of minimum service standard policies in the eye poly unit of the Padang Panjang City Hospital, West Sumatra Province and provide input or descriptions for developers of factors that influence policy implementation. The research method used is a research method based on the theory of Hanif Nurcholis. Based on the data …

PERAN KLINIK LAYANAN KESEHATAN CUMA-CUMA PADA MASYARAKAT MISKIN KECAMATAN SEB…

This research is entitled "The Role of Health Service Clinics Cuma-Cuma in the Dissemination of Health Values Among the Poor People in Seberang Ulu 1 District, Palembang City, South Sumatra Province." The purpose of this study was to determine the role of Health Service Clinics Cuma-Cuma in providing socialization of health values as well as knowing the inhibiting factors in providing health se…

IMPLEMENTASI PELAYANAN KESEHATAN TRADISIONAL DI PUSKESMAS KOTA PALEMBANG

The Ministry of Health is targeting the implementation of traditional health services in 2015 as many as 5 Community Health Centers. However, in Palembang City, only 2 Community Health Centers provide traditional health services, which means they have not reached the target. This study aims to analyze the implementation of traditional health services at the Campus Health Center and Empat Ulu He…

ANALISIS KUALITAS PELAYANAN KESEHATAN PASIEN POLI GIGI PADA PESERTA JAMINAN K…

The number of participants who visited the National Health Insurance (JKN) at Indralaya Health Centre in the period January - December 2022 was 25,357 people, and specifically at the Dental Clinic was 1,176 for the period January - December 2022. With the high rate of utilisation of health services, of course, it must be supported by the quality of good health facilities, namely through accredi…

EVALUASI KEBUTUHAN SDM KESEHATAN DALAM PENINGKATAN KINERJA TENAGA KESEHATAN P…

Health is the most important part needed by every human being. During the pandemic, human health experienced a decline and many individuals felt sick. This happens due to a lack of health workers who do not get the appropriate human resource needs. Researchers use a qualitative approach with phenomenology to see the perspective of the target participant in the research object. The locations tha…

ANALISIS PERBEDAAN KINERJA KADER POSYANDU DALAM PENCEGAHAN STUNTING ANTARA PU…

Posyandu is an important tool to support efforts to achieve a prosperous society. The success of Posyandu is influenced by the activeness of cadres in carrying out their roles and functions. The purpose of this study was to investigate the differences in the performance of cadres in the stunting prevention program at Puskesmas OPI Jakabaring and Puskesmas Lima Ilir, Palembang City. The research…

HUBUNGAN KUALITAS PELAYANAN KESEHATAN GIGI DAN MULUT DENGAN MINAT KUNJUNGAN U…

Kualitas pelayanan dapat diukur menggunakan beberapa dimensi kualitas pelayanan. Pelayanan kesehatan yang berkualitas akan mempengaruhi minat kunjungan ulang pasien untuk kembali memanfaatkan pelayanan kesehatan di fasilitas kesehatan tersebut. Penelitian ini bertujuan untuk menganalisis hubungan kualitas pelayanan kesehatan gigi dan mulut dengan minat kunjungan ulang pasien ke Puskesmas di wil…