Kebijakan pemberian Tambahan Penghasilan Pegawai (TPP) berbasis kelas jabatan merupakan langkah strategis Pemerintah Provinsi Sumatera Selatan untuk menciptakan sistem kompensasi yang adil dan berbasis kinerja, dengan mempertimbangkan beban kerja, tanggung jawab jabatan, serta kontribusi individu. Penelitian ini bertujuan untuk menganalisis implementasi kebijakan TPP pada Satuan Polisi Pamong P…
Penelitian ini bertujuan untuk mengetahui bentuk, indikator dengan proporsi terbesar, dan faktor penghambat penerapan e-government pada pelayanan publik di Indonesia. Metode yang digunakan pada penelitian ini yaitu Systematic Literature Review dengan bantuan aplikasi Vosviewer dalam pemetaan jurnal. Sampel penelitian ini adalah seluruh literatur yang membahas e-government pada pelayanan publik …
This research aimed to identify and explain the determinants of the use of mobile government in users of the Palembang Branch of the Jamsostek Mobile application. This research uses variables from the Technology Acceptance Model (TAM) which consist of perceived usefulness, perceived ease of use, attitude towards using, behavior towards using, behavioral intention to use, and system use (actual …
Discipline is an important factor in the organization to enforce regulations in creating order in agencies. With the existence of work discipline it will improve the quality of human resources and goals will be more easily achieved. In addition, to find out whether the role of the leader as a whole has been carried out properly or not. This study aims to determine work discipline in improving e…
This research is entitled "Development of Electronic Government Through Electronic Kinerja in the Personnel and Human Resources Development Agency in Palembang City". The purpose of this study is to determine the development of electronic government through E-Kinerja at the Personnel and Human Resources Development Agency in Palembang City. In this study using descriptive-qualitative research m…
This study aims to find out and identify the results of Supervisory Leadership Training at the Regional Human Resources Development Agency (BPSDMD) of South Sumatra Province based on the 4-levels Kirkpatrick training model. The research was carried out at the Regional Human Resources Development Agency (BPSDMD) of South Sumatra Province. Research informants are Alumni Participants in Supervisor…
The research entitled "Public Service Innovation through the Online Service Application "Aku Mandiri" at the Office of Population and Civil Registration of Ogan Ilir Regency" is motivated by the problem that there are still many people who do face-to-face compared to doing services online. This study aims to determine Public Service Innovation through the "Aku Mandiri" Online Service Applicatio…
The application of the Online Single Submission in Pagar Alam City is a service innovation that is implemented at the DPMPSTK so that licensing runs effectively, especially for the type of restaurant business. However, at the time of implementation in the field, several problems were found, such as protracted delays, the realization of restaurant business permits was not achieved and limited fa…
The Public Service Innovation Competition Progam (KIPP) is a national program created by the Ministry of Administrative Reform and Bureaucratic Reform (KemenPan-RB) which is an innovation competition program in the field of public services. This program is intended to be followed by public service units to helps accelerate the improvement of the quality of public service in Indonesia. Implement…
This study aims to determine and analyze the characteristics of Top Public Service Innovations in Indonesia in 2020-2021. This research uses the theory of public sector innovation characteristics consisting of innovators, types of innovations, goals and results, policy sectors, and geographical aspects. The research method used is descriptive quantitative research and archival research with con…
Employee performance is very important for an organization or institution. Good performance from employees can make the organization or institution run well so that the goals to be achieved can be achieved. There are many ways to improve the performance of an employee, one of which is the provision of appropriate training and compensation. This research is research conducted to find out whether…
This research is motivated by the not yet maximal management of the SIKITO application at the Regional II Higher Education Service Institution. This is because the duties and responsibilities of each member of the IT developer are not included in the decree for the formation of an IT development team, and the application features are not in accordance with electronic system standards based on l…
This research was born because it is motivated by the difficulty of finding statistical data that can be used by the public and the government to meet information needs. The purpose of this study is to find out how the implementation of the one-data policy in South Sumatra Province and to find out the factors that inhibit and support the success of the policy based on the theory of the policy i…
This research was motivated by a decrease in work discipline from employees at the Ogan ilir Eavironment und land Service, especially during the Covid-19 pandemic. This study aims to reveal the Work Discipline f Employees During the Covid-19 Pandemic at the Emvironmem and Land Service of Ogan lir Regency. The theory used is the work discipline proposed by llasibuan with indicators of goals and …
The research is motivated by the desire of the community for quality health services. The purpose of this study was to determine the quality of service for BPJS Health Class III Patients at RSUP Dr. Mohammad Hoesin Palembang City. The theory used in this study is service quality theory according to Vincent Gaspersz which consists of ten dimensions; timeliness, accuracy, politeness, responsibili…
n order to improve health for the elderly, the Ministry of Health of the Republic of Indonesia issued a Minister of Health Regulation Number 67 of 2015 concerning the Implementation of Elderly Health Services at Community Health Centers. The coverage of elderly health services in Muara Enim Regency has not been implemented optimally, therefore more intense efforts are needed to approach the com…
The title of this research is "Implementation of Health Protocol Discipline Policy Towards a Productive and Safe Community Covid-19 (Case Study: Ilir Barat District 1) In Palembang City". This research was motivated in reality what happened was’nt as expected, the lack of awareness and consistency of the community towards the discipline of health protocols led to the number of Covid-19 patien…
This research is motivated by the guidance that public services must provide excellent service in every line of service for every community. Therefore, it is important to measure the quality of service so that it becomes a means of evaluation if there are errors or deficiencies in providing services, or a means to continue to maintain the quality of service quality when it is good, including th…
The purpose of this study is to analyze the discipline of employees at the Kalidoni sub-district office, Palembang city. This research uses descriptive qualitative research methods. The research focus of this research is obedience to the rules of time discipline, obedience to regulatory discipline and discipline of responsibility, data obtained from primary data, namely interviews with the head…