Interpersonal Skills in Organizations, THIRD EDITION

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the new relationship marketing; How to Build a Large, Loyal, Profitable Netwo…

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CUSTOMER RELATIONSHIP MANAGEMENT : CONCEPTS AND TECHNOLOGIES

Edition

2

ISBN/ISSN

978-85617-522-7

Collation

x, 499 p.; tab.; 24 cm.

Series Title

-

Call Number

658.8 But c

MARKETING CHANNELS, SIXTH EDITION

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CUSTOMER RELATIONSHIP MANAGEMENT: CONCEPTS AND TECHNOLOGIES, SECOND EDITION

Edition

2nd

ISBN/ISSN

978-1-85617-522-7

Collation

xx, 500 p.. : ill. ; 23 cm.

Series Title

-

Call Number

658.812 But c

CUSTOMER RELATIONSHIP MANAGEMENT: CREATING COMPETITIVE ADVANTAGE THROUGH WIN-…

Edition

-

ISBN/ISSN

0-07-120678-7

Collation

x, 159 p. : ill. ; 24 cm

Series Title

-

Call Number

658.8 Sto c

99++ Solusi MEDIS, HERBAL, dan HOLISTIK ATASI BERBAGAI PENYAKIT

Merasa badan sering tidak fit padahal selalu mengonsumsi multivitamin, setiap bangun tidur kepala sering seperti melayang, dan masih banyak keluhan lain yang mungkin terlintas dibenak mengenai kesehatan diri. Sehat didukung oleh berbagai faktor seperti genetik, asupan makanan, cara berfikir, kendali emosi, kendali nafsu, ketaatan beribadah, olahraga, pekerjaan, istirahat, dan lingkungan. Menjad…

PERAN KOMUNIKASI INTERPERSONAL DALAM MENGELOLA PERASAAN TRAUMA PASCA TOXIC RE…

Toxic relationship is a relationship that triggers emotion and of course in carrying out this relationship the partner does not feel comfortable when carrying it out. The am of this research is to find out interpersonal communication in managing a relationship that still leaves scars or trauma in toxic relationship. The data obtained is the result of in-depth interviews, observations and docume…

ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS N…

With the widespread use of information technology at this time, it also influences business processes in various industrial environments, one of which is the banking industry. BRI Bank is one of the banks that utilizes information technology to improve services by presenting a mobile BRI system that can be used anywhere in the hope of meeting the needs of BRI Bank customers. Therefore, this res…

Super TEACHING, FOURTH EDITION

Edition

4th

ISBN/ISSN

978-1-4129-6332-9

Collation

xvii, 189 p.; 23 cm.

Series Title

-

Call Number

371.102 Jen s

KOMUNIKASI DAN KONSELING Dalam Praktik Kesehatan Untuk Mahasiswa Kesehatan

Edition

1

ISBN/ISSN

978-602-202-194-0

Collation

x, 214hlm.; 21cm

Series Title

-

Call Number

610.696 Ris k

Pasien Pintar dan Dokter Bijak, Buku Wajib Bagi Pasien dan Dokter

Edition

-

ISBN/ISSN

979-798-133-9

Collation

xv, 272hlm.; 21cm

Series Title

-

Call Number

610.696 Dal p

Exploring Disciplinary Teaching Excellence in Higher Education

This book explores disciplinary teaching excellence through a diverse range of student-staff partnership research projects. Despite being a highly contested term, ‘teaching excellence’ is something that universities aspire to and are expected to have. However, the editors and contributors argue that not only are definitions of excellence often broad and generic, but they lack nuanced unders…

Academia from the Inside

This book invites readers to explore how fourteen different experts in their respective fields create deeper meaning in their profession and work with students through thinking, in multiple ways, about the self who teaches, the self who learns, and the ways in which these selves interact within the academy. Essays in this book explore the “inside” of academia through three themes: Pursuing …

INSECT - PLANT BIOLOGY, Second Edition

Edition

2 nd. Ed.

ISBN/ISSN

0-19-852595-8

Collation

xvii, 421 p. ; index: 24,5 cm.

Series Title

-

Call Number

595.71 Sch i

Plant-Pathogen Interactions: Methods and Protocols

Edition

-

ISBN/ISSN

978-1-58829-448-7

Collation

xi, 248 p. ; 23 cm

Series Title

-

Call Number

632.3 Pla p

ABC's of Relationship Selling through Service, ELEVENTH EDITION

Edition

11

ISBN/ISSN

978-007-128928-3

Collation

xxxii, 538p.; ill.; 26cm

Series Title

-

Call Number

150 Fut a

Plant Root Systems: Their function and international with the soil

Edition

-

ISBN/ISSN

0-07-084068-7

Collation

xiii, 292 p.; 23 cm.

Series Title

-

Call Number

581.31 Rus p

ABC's of Relationship Selling through Service, ELEVENTH EDITION

Edition

11

ISBN/ISSN

978-007-128928-3

Collation

xxxii, 538p.; ill.; 25 cm

Series Title

-

Call Number

150 Fut a

Seri Pribadi Unggul: Relationship @Work “Membangun Hubungan Harminis dalam …

Edition

1

ISBN/ISSN

978-979-29-3993-4

Collation

x, 142 hlm. : ilus. ; 21 cm

Series Title

-

Call Number

155.25 Oet s

THE RELATIONSHIP BETWEEN PART TIME JOB AND STUDENTS ACADEMIC ACHIEVEMENT OF E…

Part-time job has been considered as one of the factors that affects students' academic achievements. This study investigated the relationship of part time job and students academic achievment of English education study program faculty of teacher training and education at Sriwijaya University. One hundred and nineteen (119) students of English education study program from three different semest…

The Structural Relationship among Tribal Groups, Nations and the State

Edition

-

ISBN/ISSN

979-26-1408-7

Collation

x, 221 hlm. ; 21 cm.

Series Title

340.5 Str s

Call Number

340.5 Str s

THE USE OF HEXACO PERSONALITY MODEL TO PREDICT THE SPEAKING ABILITY OF THE 6T…

The aimed of this study to determine whether there is any significant relationship between the HEXACO personality traits and the speaking ability of 6th-semester English-Education students of Sriwijaya University and the writer wanted to know whether the personality traits can act as significant predictors of the speaking ability of 6th-semester English-Education students of Sriwijaya Universit…

PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) MENGGUNAKAN METODE FRAMEWORK…

Opi Mall is one of the largest malls located in the city of Palembang. To be able to establish communication and retain its customers, Opi Mall creates a Membership program called the Opi Loyalty Card. This program is an implementation of a Customer Relationship Management (CRM) strategy designed to enable Opi Mall establish mutually beneficial relationships with its customers and to make it la…

HOME, SCHOOL AND COMMUNITY RELATIONS, Second Edition

Edition

2

ISBN/ISSN

0-8273-4561-5

Collation

vi, 395 p. ; 24 cm

Series Title

-

Call Number

370.19 3 Ges h

Pupil welfare & counseling: An approach to personal and social education acro…

Edition

-

ISBN/ISSN

0-582-00330-X

Collation

x, 142 p. : 25 cm

Series Title

The effective teacher series

Call Number

371.1 Gal p

INFECTION RESISTANCE and IMMUNITY

Edition

-

ISBN/ISSN

0-06-043791-X

Collation

xvi, 345 p.; 24 cm.

Series Title

-

Call Number

616.07 Kre i

BIOTECHNOLOGY OF PLANT-MICROBE INTERACTIONS

Edition

-

ISBN/ISSN

0-07-045867-7

Collation

346 p. : ill.; 23 cm

Series Title

Environmental Biotechnology

Call Number

576 Bio b

THE HUMAN ENCOUNTER: Teachers and children living together in preschools

Edition

-

ISBN/ISSN

1-85000-725-X

Collation

ix, 263 p.; 24 cm.

Series Title

-

Call Number

372.11 McL h

How To Help Your Children Succeed In School

Edition

-

ISBN/ISSN

0-8431-2871-2

Collation

iv, 75 p. : 20 cm

Series Title

The whole child series

Call Number

371.1 03 Bea h