INOVASI PELAYANAN PUBLIK MELALUI WEBSITE dpmptsp.oganilirkab.go.id DI DINAS P…

Penelitian ini bertujuan untuk mengetahui penerapan inovasi pelayanan publik melalui website dpmptsp.oganilirkab.go.id di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Ogan Ilir dalam penyediaan informasi pelayanan kepada masyarakat. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data berupa observasi, wawancara, dan dokumentasi. Hasil peneli…

INOVASI LAYANAN E-AKTA CERAI DI PENGADILAN AGAMA PALEMBANG KELAS 1A

This study aims to analyze the innovation of the e-Divorce Certificate (e-Akta Cerai) service at the Palembang Religious Court Class 1A, focusing on its adoption and acceptance by court officials and the public, as well as the factors influencing its success and challenges in implementation. This research employs a qualitative descriptive approach using interviews, observation, and documentatio…

KUALITAS SISTEM INFORMASI LAYANAN SURAT ONLINE PADA FAKULTAS KEGURUAN DAN ILM…

This study aims to analyze the influence of system quality, information quality, and service quality on user satisfaction of the online mail service at FKIP Universitas Sriwijaya using the DeLone and McLean model. The research method employs a quantitative approach with PLS-SEM, involving a sample of 354 respondents.The results show that students have a very good perception of the quality of th…

MODEL PUBLIC SERVICE MOTIVATION DALAM PELAYANAN PAJAK BUMI DAN BANGUNAN PERDE…

This research is motivated by the problem of rural and urban land and building tax (PBB-P2) services. The original regional income (PAD) of Banyuasin Regency in 2018 and 2019 between the target and realization experienced an increase and exceeded the target set by the Banyuasin Regency Regional Revenue Agency, but in 2020 to 2022 for 3 years between the target and realization experienced a decr…

IMPLEMENTASI PERATURAN GUBERNUR SUMATERA SELATAN NOMOR 28 TAHUN 2020 TENTANG …

The management of inactive records plays an essential role in supporting accountability, work effectiveness, and the smooth operation of government administration. However, preliminary observations indicate that the management of inactive records at the Secretariat of the Regional House of Representatives (DPRD) of South Sumatra Province has not yet fully aligned with the provisions stated in t…

EFEKTIVITAS PROGRAM SRIKANDI DI SEKRETARIAT DPRD PROVINSI SUMATERA SELATAN

This study aims to analyze the effectiveness of the Integrated Dynamic Archival Information System (SRIKANDI) in supporting document archiving processes at the Regional House of Representatives (DPRD) Secretariat of South Sumatra Province. The research employs a qualitative descriptive method with data collected through observation, in-depth interviews, and documentation. Data analysis was cond…

EVALUASI DOKUMEN KEARSIPAN (STUDI KASUS SUBBAGIAN PELAYANAN PENCATATAN SIPIL …

Records management plays a crucial role in supporting administrative order and the quality of public services, particularly in government institutions that produce large volumes of records. The Civil Registration Service Subdivision of the Department of Population and Civil Registration of Muara Enim Regency generates civil registration documents with permanent legal value on a daily basis, req…

PUBLIC VALUE LAYANAN KREDIT SERBA GUNA BANK SUMSEL BABEL CABANG PRABUMULIH DA…

This study aims to analyze the creation of public value through the Multi-Purpose Credit (KSG) program implemented by Bank Sumsel Babel Prabumulih Branch in improving financial inclusion for civil servants (ASN) in Prabumulih City. The analysis employs Mark H. Moore's Public Value Strategic Triangle, which consists of three core dimensions: public value, legitimacy and support, and operational …

STRATEGI KEPALA DESA DALAM UPAYA MENGOPTIMALKAN PARTISIPASI MASYARAKAT DALAM …

This study discusses the Village Head's Strategy in an Effort to Increase CommunityParticipation in the 2024 Election (Case Study in Panca Tunggal Village, Sungai LilinDistrict). The background of this research is because there are still people in PancaTunggal Village who did not participate in the 2019 election. The reason for the nonparticipation of the Panca Tunggal village community is due …

MODEL PENGELOLAAN KORMI BERBASIS TRANSFORMASI DIGITAL UNTUK MENINGKATKAN KUAL…

Penelitian ini bertujuan untuk mengembangkan model pengelolaan KORMI ber- basis transformasi digital guna meningkatkan kualitas pelayanan publik sektor olahraga di Sumatera Selatan. Kerangka teori yang digunakan meliputi Teori Transformasi Digital, yang menjelaskan penerapan teknologi untuk meningkatkan efisiensi operasional, Teori Manajemen Pelayanan Publik, yang menekankan pemberdayaan masyar…

IMPLEMENTASI PENGISIAN DATA MAPP POWER (MONITORING APPLICATION OF POWER PLANT…

This study aims to analyze the implementation of data input in the MAPP Power (Monitoring Application of Power Plants) by PT Nusantara Indah Energiindo (PT NIE) in cooperation with PT PLN (Persero) Unit Induk Distribusi South Sumatra, Jambi, and Bengkulu (UID S2JB). MAPP Power is a digital system used by PT PLN (Persero) to monitor the operational conditions of power plants managed by Independe…

PENGARUH PENERAPAN SISTEM ABSENSI BERBASIS FACE RECOGNITION TERHADAP KEDISIPL…

One indicator of discipline commonly applied by companies is the attendance or absence rate. The implementation of a face recognition-based attendance system is one way to monitor employee attendance and improve employee discipline. However, in reality, there are still many agencies, especially in the Dinas PUPR Kota Palembang, that have implemented a face recognition-based attendance system, y…

EVALUASI PROGRAM MUSIPARIAN DAN ERCC BINAAN CORPORATE SOCIAL RESPONSIBILITY P…

Evaluations of Corporate Social Responsibility (CSR) programs often show technical and operational success, but this is not always accompanied by social legitimacy, equitable distribution of benefits, and social and institutional sustainability. This condition is also found in the Musi Parian and ERCC programs developed by PT KPI RU III Plaju's CSR which are relevant to environmental and local …

POLICY TRANSFER PROGRAM BANTUAN LANGSUNG TUNAI DANA DESA DI KECAMATAN LUBAI K…

Program Bantuan Langsung Tunai Dana Desa (BLT-DD) merupakan kebijakan perlindungan sosial pemerintah Indonesia yang diadopsi dari konsep Conditional Cash Transfer (CCT) dan ditransfer dari tingkat pusat ke pemerintah desa sebagai respons terhadap meningkatnya kemiskinan, khususnya pascapandemi Covid-19. Penelitian ini bertujuan untuk menganalisis proses policy transfer Program BLT-DD di Desa Ta…

PERENCANAAN STRATEGIS DALAM PROGRAM PERCEPATAN PENGHAPUSAN KEMISKINAN EKSTREM…

Extreme poverty remains a major challenge in regional development, including in Ogan Ilir Regency, even though statistically the national target was achieved in 2024. Changes in the extreme poverty standard indicate that this achievement tends to be administrative in nature, thus requiring more effective and sustainable strategic planning. This study aims to analyze strategic planning in the Pr…

PENGARUH KOMPETENSI TERHADAP KINERJA PEGAWAI DI BADAN PERENCANAAN PEMBANGUNAN…

This study aims to analyze the influence of competence on employee performance at the Regional Development Planning Agency (Bappeda) of Ogan Ilir Regency. This study uses a quantitative approach with an explanatory type of research. The research data consists of primary data obtained through the distribution of questionnaires to the State Civil Apparatus (ASN) of the Ogan Ilir Regency Bappeda a…

INOVASI PELAYANAN PUBLIK BERBASIS APLIKASI HAJI PINTAR DI KEMENTERIAN AGAMA K…

This research is entitled "Innovation of Public Service Based on Application (Haji Pintar) in the Ministry of Religion of Palembang City." Haji Pintar, as an innovation supported by information technolog.. However, in its implementation there are still many people who do not know about Haji Pintar application, so the percentage of online Hajj registrants is still small compared to manual regist…

IMPLEMENTASI PEMBANGUNAN ZONA INTEGRITAS MENUJU WILAYAH BEBAS DARI KORUPSI (W…

The development of information technology has encouraged judicial institutions to modernize their services in order to realize a judicial process that is simple, fast, and low-cost. One such innovation is the implementation of the e-Court system developed by the Supreme Court of the Republic of Indonesia. This study aims to understand and describe how the implementation of the e-Court system su…

EFISIENSI ADMINISTRASI DALAM PENERAPAN SISTEM E-COURT (E-FILING, E-PAYMENT, E…

The development of information technology has encouraged judicial institutions to modernize their services in order to realize a judicial process that is simple, fast, and low-cost. One such innovation is the implementation of the e-Court system developed by the Supreme Court of the Republic of Indonesia. This study aims to understand and describe how the implementation of the e-Court system su…

REVITALISASI ADMINISTRASI NEGARA: Reformasi Birokrasi dan e- Governance

Perkembangan ilmu administrasi negara di negara dunia ketiga maju dengan sangat pesat, di samping dibutuhkan untuk membangun performa birokrasi juga dibutuhkan untuk membangun struktur negara bangsa yang lebih efesien dan demokratis. Kehadiran buku ini akan memberi kontribusi untuk mewujudkan hal itu semua. Persoalan- persoalan tentang perkembangan teori dan implemtasi Ilmu Adminsitrasi Negara …

Kumpulan Kasus Menarik jilid 4

Edition

-

ISBN/ISSN

978-979-25-5696-4

Collation

vi, 674 hlm. : ilus.; 21 cm

Series Title

-

Call Number

347.598 07 Kal k

EVALUASI PELAKSANAAN PROGRAM KARTU IDENTITAS ANAK (KIA) DI DINAS KEPENDUDUKAN…

This research aims to determine the results of the evaluation of the implementation of the KIA program in Baturaja City, Ogan Komering Ulu Regency. The evaluation theory used is William Dunn's theory, namely effectiveness, efficiency, adequacy, equity, responsiveness and accuracy. This research is descriptive research with research methods using qualitative research methods. The informants for …

PENGARUH BUDAYA ORGANISASI TERHADAP KUALITAS PELAYANAN PUBLIK DI DINAS KEPEND…

This research aims to determine the influence of organizational culture on the quality of public services at the Palembang City Population and Civil Registration Service. The organizational culture theory used is Denison's theory, namely involvement, consistency, adaptation, mission, while for service quality, Parasuraman, Zeithaml and Berry's theory is used, namely direct evidence, reliability…

PENGARUH AUDIT MANAJEMEN TERHADAP EFISIENSI OPERASIONAL (STUDI PADA PT. PERTA…

This study aims to analyze the influence of management audit, including audit planning, audit implementation, audit reporting, and audit follow-up, on operational efficiency at PT Pertamina Hulu Rokan Regional 1 Zona 4A. Using a quantitative approach with data collected from 78 respondents within the Supply Chain Management division, the results show that audit planning has a significant negati…

MANAJEMEN STRATEGI PELAYANAN PUBLIK OLEH DISDUKCAPIL KABUPATEN BANYUASIN PADA…

Sengketa batas wilayah antara Kabupaten Banyuasin dan Kota Palembang di Tegal Binangun menimbulkan ketidakjelasan status administrasi kependudukan masyarakat, sehingga menghambat akses layanan publik. Penelitian ini bertujuan menganalisis manajemen strategi pelayanan publik yang dilakukan Disdukcapil Banyuasin dalam menangani permasalahan administrasi identitas tersebut. Metode penelitian mengg…

EVALUASI DAMPAK KEBIJAKAN PERMENDAGRI NOMOR 134 TAHUN 2022 TENTANG BATAS DAER…

Penelitian ini bertujuan untuk menganalisis dan mengidentifikasi dampak Kebijakan Peraturan Menteri Dalam Negeri (Permendagri) Nomor 134 Tahun 2022 terhadap penetapan batas daerah antara Kabupaten Banyuasin dengan Kota Palembang. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan kerangka analisis empat dimensi dampak kebijakan menurut Samodra Wibawa. Hasil penelitian menunjukka…

MODEL KAPABILITAS ORGANISASI BERBASIS FUNGSI PENERANGAN HUKUM (PENKUM) UNTUK …

This study is motivated by the suboptimal organizational capabilities of the Legal Information and Public Education function (Penerangan Hukum Penkum) in enhancing the reputation of the South Sumatra High Prosecutor’s Office. The study aims to analyze Penkum-based organizational capabilities and to develop a conceptual model for reputation enhancement grounded in dynamic capabilities theory, …

MODEL SINERGITAS BERBASIS KEBIJAKAN PEMBERDAYAAN TENAGA KERJA DAN PENEMPATAN …

This study is motivated by the underutilization of employment opportunities in the oil and gas sector by local workers due to limited competencies, restricted access to labor market information, and insufficiently integrated placement mechanisms. The study aims to analyze and model policy-based synergies between workforce empowerment and job placement policies as a strategy to reduce unemployme…

IMPLEMENTASI PENGAWASAN TIDAK LANGSUNG MELALUI DOKUMEN RKL-RPL PADA DINAS LIN…

This study is motivated by the increasing ecological pressure in South Sumatra Province resulting from industrial, mining, and plantation activities, which demand stronger and more transparent environmental oversight. Drawing on the policy implementation theory of Sabatier and Mazmanian (1983), as well as environmental supervision frameworks under the Environmental Protection and Management Act…

ANALISIS KINERJA PEGAWAI SUB BAGIAN HUMAS DI SEKRETARIAT DEWAN PERWAKILAN RAK…

Penelitian ini bertujuan untuk menganalisis kinerja pegawai Sub Bagian Humas di Sekretariat Dewan Perwakilan Rakyat Daerah (DPRD) Provinsi Sumatera Selatan berdasarkan indikator kinerja pegawai menurut Mangkunegara (2017), yang meliputi kualitas pekerjaan, kuantitas kerja, pelaksanaan tugas, dan tanggung jawab. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data melalui …