This study aims to analyze the effectiveness of training and development in improving performance at Badan Pendapatan Daerah Kota Palembang. This type of research is field research using a qualitative approach. To obtain the data, the writer used the method of observation, interview, documentation, and literature study. The data analysis technique used is data reduction, data presentation, then…
Pinang Banjar Tourist Attraction is one of the destinations located in Gelumbang District, Muara Enim Regency. It covers an area of 17 hectares and offers natural beauty that is still pristine and well-preserved, attracting visitors from both within and outside the region. This tourist attraction has become iconic as it can operate well during both the dry and rainy seasons, supported by its re…
This study aims to analyze the process of public policy innovation diffusion in the "Digital Kito Galo" program initiated by the Representative Office of Bank Indonesia for South Sumatra Province, as an effort to promote digitalization of the payment system through the use of QRIS (Quick Response Code Indonesian Standard) among Micro, Small, and Medium Enterprises (MSMEs). The research focuses …
This study discusses the role of the Environmental Agency (DLH) in carrying out its duties as a supervisor of Hazardous and Toxic Waste (B3) management in Palembang City. The method used in this research is descriptive qualitative, with the determination of informants using purposive techniques, consisting of two main informants and three supporting informants. Data collection techniques includ…
This study aims to examine the effect of Perceived Organizational Support on Employee Retention at PT Bukit Asam Tbk as one of the public organizations in the form of a State-Owned Enterprise. The research methodology used is quantitative research using survey method as a data aggregation method with instruments in the form of paper questionnaires for offline distribution and google form for on…
The Stunting Reduction Acceleration Program is a government priority program based on Presidential Regulation Number 72 of 2021 concerning the Acceleration of Stunting Reduction. This research aims to determine the implementation performance of the Stunting Reduction Acceleration Program at the Sebelas Ilir Community Health Center, Pale Palembang City. The method used in this research is a qual…
The purpose of this study is to describe the implementation of Mayor Regulation (Perwali) No. 23 of 2023 concerning Electronic-Based Government Systents (SPBE) in Palembang City and to identify whether Mintorejo online is a manifestation of the implementation of that regulation. The policy implementation theory used is Richard Mailand's (1995) model, which focuses on the dimensions of ambiguity…
This research is entitled "Evaluation of occupational health and safety policies in the management of oil and gas at PT Pertamina (Persero) Integrated Terminal Palembang". to find out the number of accidents and occupational diseases at PT Pertamina Integrated Terminal Palembang. The type of research in this thesis is descriptive research using qualitative research methods. The types of data us…
This study aims to analyze the implementation of the policy for issuing advice planning recommendations in controlling space utilization in the public works and spatial planning department of Ogan Ilir district. The implementation model used in this research is the Ripley and Franklin policy implementation model. The criteria for measuring the success of policy implementation are based on three…
This study aims to examine the role of the General Election Commission (KPU) of South Sumatra in increasing political participation among first-time voters through social media. This study uses a descriptive qualitative method, employing the role theory of Soerjono Soekamto, which consists of ideal roles and factual roles. Data were collected through in-depth interviews with KPU South Sumatra o…
This research aims to determine the influence of integrity and competence partially or simultaneously on employee performance at the Palembang City Fire Department. The research method used is a quantitative descriptive method. The population and sample in the research were 42 employees of the Palembang City Fire Department. The data collection technique is using a questionnaire with a Likert s…
This study aims to find out the planning of the Regional Development Planning Agency (Bappeda) in the Development of Domestic Wastewater Sanitation in Ogan Ilir. Wastewater treatment sanitation problems, such as low access to proper sanitation facilities, such as latrines, and adequate waste disposal systems, increase the risk of infectious diseases and environmental pollution. With limited res…
This research seeks to identify and examine the leadership style practiced by the director of PDAM Tirta Ogan in Ogan Ilir Regency. PDAM, as a regionally owned enterprise (BUMD), is tasked with managing and providing clean water services to the community. Its responsibilities include treating raw water from sources such as rivers into drinkable water and distributing it through a pipeline netwo…
The management of confiscated and seized state assets represents a crucial component of the criminal justice system, demanding a high level of transparency and accountability. Within this framework, the Class I State Confiscated Goods Storage House (Rupbasan) of Palembang holds a strategic role in ensuring that all confiscated assets remain secure and legally preserved until a final court decis…
This study is entitled “Implementation of the Policy on Dissemination of Research and Development Information through the Research and Development Information System Application (ASIK) in Palembang City.” The background of this research stems from the Palembang City Government’s efforts to realize transparent, effective, and efficient public services through the use of electronic-based in…
ABSTRACT This study aims to evaluate the Creative Village Program implemented by the Tourism Office of Palembang City, with a case study at Tanggo Rajo Cindo 7 Ulu Creative Village. The evaluation applies the CIPP model (Context, Input, Process, Product) to assess the program's objectives, implementation, and outcomes. This research uses a descriptive qualitative method through interviews, obse…
This research aims to find out how Collaborative Governance of the Palembang City Education Office handles school dropout children as an answer to the problem of the high number of school dropouts in the city of Palembang and to realize zero dropout children in the city of Palembang. In this research, a qualitative research type is used which uses humans as instruments and is also adapted to na…
This study aimed to analyze employees' perceptions of the use of the SRIKANDI Application (Integrated Dynamic Archival Information System) at the Tourism Office of Palembang City based on the three dimensions of e-government proposed by Indrajit (2016), namely Support, Capacity, and Value. This research employed a descriptive quantitative approach, which was intended to describe the actual cond…
This study aims to analyze employee performance based on the implementation of AKHLAK Core Values at PT Kereta Api Indonesia (Persero) Lubuk Linggau Station. The AKHLAK Core Values—Amanah (Trustworthy), Kompeten (Competent), Harmonis (Harmonious), Loyal (Loyal), Adaptif (Adaptive), and Kolaboratif (Collaborative)—are work culture values mandated for all state-owned enterprises (BUMN) to enh…
Performance is the result of work achieved by a person based on job requirements. Employee performance can be measured from performance indicators which are benchmarks for a person's work achievement. By measuring employee performance, organizations can find out the extent of employee performance so that the organization can provide feedback on the results of performance measurements, encourage…
The research was conducted at the Personnel and Human Resources Development Agency of Ogan Komering Ilir Regency with the aim of determining the influence of training and motivation variables on employee performance at the Personnel and Human Resources Development Agency of Ogan Komering Ilir Regency. The research method used in this study was quantitative, with data analyzed using SPSS version…
Responsiveness of public service is the agency’s evidence to understand the needs of customers based on the expectations, demands, and aspirations of the community. As one of the government agencies, the Regional Drinking Water Company (Perumda Tirta Musi) Rambutan Unit of Palembang City is required to be responsive to the needs of the community which are manifested through complaints submitt…
Health, Safety, and Environment (HSE) management plays an important role in creating a safe working environment and preventing workplace accidents. This study aims to analyze the implementation of HSE management in the production department of PT Semen Baturaja using a qualitative method through interviews, observations, and documentation. The results indicate that the implementation of HSE man…
ABSTRACT This research aims to describe the collaboration process in the Corporate Social Responsibility (CSR) program for Communities Affected by Covid-19 in Palembang City. Collaborative Governance. This research was motivated by the CSR (Corporate Social Responsibility) of the South Sumatra Bulog Regional Office Public Company which involved various parties such as the South Sumatra Provinci…
The application of Standard Operating Procedures (SOP) in the process of issuing periodic salary increase certificates which is one of the important administrative processes in human resource management at the South Sumatra Provincial DPRD secretariat. This study aims to analyze the effect of the implementation of Standard Operating Procedures (SOP) on the process of issuing periodic salary inc…
Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh tingkat pengetahuan peserta JKN-KIS, sikap petugas kesehatan dan ketercapaian fasilitas kesehatan secara simultan terhadap pemanfaatan pelayanan kesehatan pada peserta JKN-KIS di Puskesmas dan jaringannya. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan metode pengumpulan data dengan menyebarkan kuesioner. Pop…
This research analyzes the implementation of the fingerprint policy in improving employee discipline at the South Sumatra Provincial Trade Office. The purpose of this study is to determine how the policy is implemented and the factors that become inhibitors and supporters. The research method used is descriptive qualitative with a case study approach, using the policy implementation model from …
Penelitian ini mengkaji strategi Dinas Perdagangan Kota Palembang dalam pengendalian inflasi melalui analisis SWOT yang meliputi faktor internal dan eksternal. Penelitian ini menggunakan metode kualitatif deskriptif dengan teknik wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa kekuatan strategi terletak pada keberlangsungan pasar murah, operasi pasar, monitoring harga …
Perkembangan teknologi digital mendorong pemerintah untuk bertransformasi dalam memberikan pelayanan publik yang lebih cepat, mudah, dan transparan. Salah satunya adalah penerapan Online Single Submission (OSS) sebagai sistem perizinan usaha berbasis elektronik yang terintegrasi di Kota Palembang. Penelitian ini mengkaji kualitas pelayanan OSS dalam mendukung perizinan usaha mikro dan sejauh ma…
Penelitian ini bertujuan untuk mengetahui implementasi kebijakan pajak restoran 10% di Kota Palembang, dengan studi kasus pada Restoran Pempek Saga Sudi Mampir. Pajak restoran berperan penting dalam meningkatkan Pendapatan Asli Daerah (PAD), namun penerapannya di lapangan belum berjalan efektif. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Data diperoleh melalui w…