This research aims to determine the influence of integrity and competence partially or simultaneously on employee performance at the Palembang City Fire Department. The research method used is a quantitative descriptive method. The population and sample in the research were 42 employees of the Palembang City Fire Department. The data collection technique is using a questionnaire with a Likert s…
This study aims to find out the planning of the Regional Development Planning Agency (Bappeda) in the Development of Domestic Wastewater Sanitation in Ogan Ilir. Wastewater treatment sanitation problems, such as low access to proper sanitation facilities, such as latrines, and adequate waste disposal systems, increase the risk of infectious diseases and environmental pollution. With limited res…
This research seeks to identify and examine the leadership style practiced by the director of PDAM Tirta Ogan in Ogan Ilir Regency. PDAM, as a regionally owned enterprise (BUMD), is tasked with managing and providing clean water services to the community. Its responsibilities include treating raw water from sources such as rivers into drinkable water and distributing it through a pipeline netwo…
The management of confiscated and seized state assets represents a crucial component of the criminal justice system, demanding a high level of transparency and accountability. Within this framework, the Class I State Confiscated Goods Storage House (Rupbasan) of Palembang holds a strategic role in ensuring that all confiscated assets remain secure and legally preserved until a final court decis…
This study is entitled “Implementation of the Policy on Dissemination of Research and Development Information through the Research and Development Information System Application (ASIK) in Palembang City.” The background of this research stems from the Palembang City Government’s efforts to realize transparent, effective, and efficient public services through the use of electronic-based in…
ABSTRACT This study aims to evaluate the Creative Village Program implemented by the Tourism Office of Palembang City, with a case study at Tanggo Rajo Cindo 7 Ulu Creative Village. The evaluation applies the CIPP model (Context, Input, Process, Product) to assess the program's objectives, implementation, and outcomes. This research uses a descriptive qualitative method through interviews, obse…
This research aims to find out how Collaborative Governance of the Palembang City Education Office handles school dropout children as an answer to the problem of the high number of school dropouts in the city of Palembang and to realize zero dropout children in the city of Palembang. In this research, a qualitative research type is used which uses humans as instruments and is also adapted to na…
This study aimed to analyze employees' perceptions of the use of the SRIKANDI Application (Integrated Dynamic Archival Information System) at the Tourism Office of Palembang City based on the three dimensions of e-government proposed by Indrajit (2016), namely Support, Capacity, and Value. This research employed a descriptive quantitative approach, which was intended to describe the actual cond…
This study aims to analyze employee performance based on the implementation of AKHLAK Core Values at PT Kereta Api Indonesia (Persero) Lubuk Linggau Station. The AKHLAK Core Values—Amanah (Trustworthy), Kompeten (Competent), Harmonis (Harmonious), Loyal (Loyal), Adaptif (Adaptive), and Kolaboratif (Collaborative)—are work culture values mandated for all state-owned enterprises (BUMN) to enh…
Performance is the result of work achieved by a person based on job requirements. Employee performance can be measured from performance indicators which are benchmarks for a person's work achievement. By measuring employee performance, organizations can find out the extent of employee performance so that the organization can provide feedback on the results of performance measurements, encourage…
The research was conducted at the Personnel and Human Resources Development Agency of Ogan Komering Ilir Regency with the aim of determining the influence of training and motivation variables on employee performance at the Personnel and Human Resources Development Agency of Ogan Komering Ilir Regency. The research method used in this study was quantitative, with data analyzed using SPSS version…
Responsiveness of public service is the agency’s evidence to understand the needs of customers based on the expectations, demands, and aspirations of the community. As one of the government agencies, the Regional Drinking Water Company (Perumda Tirta Musi) Rambutan Unit of Palembang City is required to be responsive to the needs of the community which are manifested through complaints submitt…
Health, Safety, and Environment (HSE) management plays an important role in creating a safe working environment and preventing workplace accidents. This study aims to analyze the implementation of HSE management in the production department of PT Semen Baturaja using a qualitative method through interviews, observations, and documentation. The results indicate that the implementation of HSE man…
ABSTRACT This research aims to describe the collaboration process in the Corporate Social Responsibility (CSR) program for Communities Affected by Covid-19 in Palembang City. Collaborative Governance. This research was motivated by the CSR (Corporate Social Responsibility) of the South Sumatra Bulog Regional Office Public Company which involved various parties such as the South Sumatra Provinci…
The application of Standard Operating Procedures (SOP) in the process of issuing periodic salary increase certificates which is one of the important administrative processes in human resource management at the South Sumatra Provincial DPRD secretariat. This study aims to analyze the effect of the implementation of Standard Operating Procedures (SOP) on the process of issuing periodic salary inc…
Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh tingkat pengetahuan peserta JKN-KIS, sikap petugas kesehatan dan ketercapaian fasilitas kesehatan secara simultan terhadap pemanfaatan pelayanan kesehatan pada peserta JKN-KIS di Puskesmas dan jaringannya. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan metode pengumpulan data dengan menyebarkan kuesioner. Pop…
This research analyzes the implementation of the fingerprint policy in improving employee discipline at the South Sumatra Provincial Trade Office. The purpose of this study is to determine how the policy is implemented and the factors that become inhibitors and supporters. The research method used is descriptive qualitative with a case study approach, using the policy implementation model from …
Penelitian ini mengkaji strategi Dinas Perdagangan Kota Palembang dalam pengendalian inflasi melalui analisis SWOT yang meliputi faktor internal dan eksternal. Penelitian ini menggunakan metode kualitatif deskriptif dengan teknik wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa kekuatan strategi terletak pada keberlangsungan pasar murah, operasi pasar, monitoring harga …
Perkembangan teknologi digital mendorong pemerintah untuk bertransformasi dalam memberikan pelayanan publik yang lebih cepat, mudah, dan transparan. Salah satunya adalah penerapan Online Single Submission (OSS) sebagai sistem perizinan usaha berbasis elektronik yang terintegrasi di Kota Palembang. Penelitian ini mengkaji kualitas pelayanan OSS dalam mendukung perizinan usaha mikro dan sejauh ma…
Penelitian ini bertujuan untuk mengetahui implementasi kebijakan pajak restoran 10% di Kota Palembang, dengan studi kasus pada Restoran Pempek Saga Sudi Mampir. Pajak restoran berperan penting dalam meningkatkan Pendapatan Asli Daerah (PAD), namun penerapannya di lapangan belum berjalan efektif. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Data diperoleh melalui w…
This study aims to assess the effectiveness of honorary employees' performance at the Department of Communication and Informatics of Palembang City. Utilizing a qualitative research method with a descriptive approach, data were gathered through observation, interviews, and document analysis. Findings indicate that the performance of honorary employees is effective in terms of both work quality …
This research aims to understand, identify and analyze the Collaboration of PT Taspen (Persero) Cabang Palembang and PT Bank Mandiri Taspen Kantor Cabang Palembang as the Paying Partner in the Distribution of Civil Servant Pension Funds. The type of research applied is qualitative by using data collection techniques in the form of interviews, observation and documentations. This research using …
Penelitian ini dilatar belakangi oleh adanya permasalahan yang terjadi dalam pengelolaan arsip dinamis pada bagian pemerintahan umum Biro Pemerintahan dan Otonomi Daerah Sekretariat Daerah (SETDA) Provinsi Sumatera Selatan, adanya perbedaan antara pengelolaan yang dilakukan pada instansi dengan Teori yang digunakan. Tujuan dilakukannya penelitian ini untuk mengetahui pengelolaan arsip dinamis b…
Penelitian ini berjudul “Pelaksanaan Relasi Media oleh Humas Pemerintahan di DPRD Provinsi Sumatera Selatan”. Penelitian ini dilatarbelakangi karena adanya keterlambatan publikasi rilis yang dilakukan oleh pihak humas serta ada banyaknya media partner dari DPRD Provinsi Sumatera Selatan. Tujuan dari penelitian ini adalah untuk mengetahui pelaksanaan relasi media oleh humas pemerintahan di D…
Penelitian ini bertujuan untuk mengetahui Evaluasi Program Kampung Kreatif Kampung Sayur Keluraha Dua-Puluh- Enam Ilir Kota Palembang karena pada pelaksanaan program kampung kreatif di kampung sayur cempako belum memenuhi kriteria yang tercantum Peraturan Menteri Pariwisata dan Ekonomi Kreatif No. 11 Tahun 2022 serta belum jelasnya sumber anggaran yang digunakan pada program kampung sayur cempa…
This study explores how PT. Restorasi Ekosistem Konservasi Indonesia (PT. REKI) manages the risk of forest and land fires in the Hutan Harapan area, Jambi. Using a qualitative method through interviews with internal parties of PT. REKI, the Regional Disaster Management Agency (BPBD), and surrounding communities, as well as secondary document analysis, the study finds that although PT. REKI has …
This study aims to find out and analyze the implementation of the service policy for the issuance of Electronic Identity Cards (e-KTP) at the Population and Civil Registration Office of Musi Banyuasin Regency. This study employs a qualitative descriptive approach, drawing on George C. Edward III's policy implementation theory, which comprises four main indicators: communication, resources, disp…
E-katalog merupakan aplikasi belanja online yang dikembangkan oleh Lembaga Kebijakan Pengadaan Barang/Jasa Pemerintah (LKPP), aplikasi ini menyediakan berbagai macam produk dari berbagai komoditas yang dibutuhkan pemerintah. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang mempengaruhi partisipasi UMKM dalam pengadaan barang dan jasa pemerintah dengan e-Katalog di Provinsi Sum…
BLT UMKM merupakan perintah dari pemerintah pusat tujuannya untuk membantu para pelaku UMKM yang terdampak atas kenaikan harga BBM dan kenaikan harga bahan pokok di Indonesia. Sepanjang BLT diberikan, bantuan ini telah menyumbangkan banyak manfaat, baik untuk pelaku UMKM maupun masyarakat. Jika dilihat dari sudut pandang pelaku UMKM, bantuan tersebut bisa membuat usaha mereka agar tetap bertaha…
This research is entitled “Analysis of Employee Performance in the General Affairs and Staffing Subdivision at the Regional Inspectorate of South Sumatra Province.” The purpose of this study is to analyze employee performance based on the five performance dimensions proposed by T.R. Mitchell (1989), namely quality of work, timeliness, initiative, capability, and communication. This study em…