This research is entitled "Implementation of Government Policy in Waste Management in Traditional Markets, Sekayu District, Musi Banyuasin Regency". Waste management at Sekayu Market is a government policy in managing waste so that it does not accumulate and the waste is not scattered because of the garbage in the Sekayu market. This study aims to identify government policies in waste managemen…
This research aims to find out how the efforts made by SAMSAT I Palembang City to improve service quality using online-based applications, namely E-Dempo. This research was conducted using Descriptive Qualitative research methods and data collection through observation, interviews, and analysis of related documents. Referring to the Theory of Parasuraman et.al (2005) tested using 7 (dimensions)…
The implementation of the Digital Population Identity (IKD) application at the Population and Civil Registry Service of Ogan Ilir Regency is expected to provide improvements in public services which is one of the innovations provided by the central government to meet community needs supported by information technology . However, the percentage of Digital Population Identity Activation in Ogan I…
Public policy generally refers to the steps or decisions taken by the government to carry out its tasks, which can range from regulations to decisions. The government of Palembang city has set a policy in the form of providing a reduction in property tax arrears (PBB) as a decision they made so that the PBB arrears of a taxpayer can be reduced. However, every policy issued by the government mus…
Penelitian ini berjudul “Penerapan Whole of Government Dalam Pelayanan Pemberian Izin Praktek Bidan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Ogan Ilir.” Tujuan dari penelitian ini untuk mengetahui bagaimana penerapan Whole of Government (WoG) dalam pelayanan pemberian izin praktek bidan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten …
This research aims to find out how efforts have been made by Indonesia to implement the ASEAN Regional Road Safety Strategy through the formation of laws and programs to fulfill the five pillars of the ARRSS. This research uses the Underdal regime implementation theory, the analysis of a regime implementation starting from Output, Outcome, and Impact will be the main chain of cause and effect o…
This research is entitled "Implementation of the ASN BerAKHLAK Core Value in the Communication and Informatics Office of Palembang City". The purpose of this study was to determine the implementation of the ASN BerAKHLAK core value in the Palembang City Communication and Informatics Office. The research method used is qualitative research. This study also used the theory of Van Horn and Van Met…
This research aims to determine the extent of the implementation of e-government through the DiarySumsel application as a service for providing public reading materials at the South Sumatra Provincial Library Service. The method used is a qualitative research method with a case study type of research. Data sources were obtained from primary data through interviews and secondary data through sev…
This research aimed to determine how the implementation of green open space management in Ogan Ilir Regency. The background of this research was the use of green open space, especially the green line for the interests of those which do not have a permition, from all traders who run the green route for the benefit of none of them who has a permition. In the other hand, the lack of control exerci…
Hoax news is news that looks real news but only contains lies, slander, and there is no visible pattern created to spread slander and hate speech about a particular person or institution. Hoax news can cause division in society and also have an impact on the government. The Palembang City Communications and Informatics Departement has implemented a series of strategies to reduce the spread of h…
This study aims to determine the Effectiveness of Using the E-Voting System in the Village Head Election in Taja Raya II Village, Betung District, Banyuasin Regency and see the factors that affect the effectiveness of the e-Voting system. This research uses Duncan's Theory of Effectiveness Theory (in Richard M. Steers: 1985) with indicators namely Goal Achievement, Integration, and Adaptation. …
This research aims to explore the practice of dynamic governance in public services at the Class I Immigration Office TPI Palembang. The data used in this study are primary data obtained through interviews with office employees and the community in the area of the Class I Immigration Office TPI Palembang, as well as secondary data obtained from Service Standard Operating Procedures (SOP) and va…
Penelitian ini bertujuan untuk mengevaluasi kebijakan pengelolaan sampah di Kecamatan Indralaya Utara Kabupaten Ogan Ilir. Penelitian ini menggunakan pendekatan kualitatif dengan metode pengumpulan data menggunakan wawancara, yang kemudian dikaji menggunakan model evaluasi kebijakan dari William Dunn melalui enam indikator yaitu: efektifitas, efisiensi, kecukupan, perataan, responsivitas, dan k…
Economic growth is a benchmark for the success of economic development in a region. One way to improve welfare is through economic development, which is a series of activities carried out by the government together with all levels of society to achieve a better life. In addition to the state of growth in Palembang City, the state of poverty also affects income inequality. This study aims to det…
Lake Kongar is one of the tourist attractions located in Sungai Dua Village, Sungai Keruh District, Musi Banyuasin Regency, which is one of the tourist attractions with great potential to visit. The natural tourism panorama of Lake Kongar is very interesting for tourists to visit. With its various uniqueness and natural beauty, Lake Kongar is one of the unique tourist attractions in Musi Banyua…
ABSTRACT This study aims to measure the magnitude of the influence of: 1) Tangibles on service quality, 2) Reliability on service quality, 3) Responsiveness to service quality, 4) Assurance on service quality, 5) Empathy for service quality, 6) Tangibles, Reliability, Responsiveness, Assurance, and Empathy together to the quality of service. This study used quantitative methods. The population …
This study aims to determine the effect of ectalogue application innovation on the resilience of MSMEs in Palembang City. This research approach is quantitative using the SPSS version 29 application. Respondents who became research samples were 74 ecatalogue application users in Palembang City. Data collection was carried out through the questionnaire method. The results showed that the innovat…
Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi tingkat kepatuhan wajib pajak di SAMSAT UPTB Palembang 1. Variabel independen yang digunakan untuk menguji tingkat kepatuhan wajib pajak adalah kesadaran wajib pajak dan kualitas pelayanan. Responden dalam penelitian ini adalah wajib pajak orang pribadi wilayah Palembang. Teknik pengambilan sampel dalam penelitian ini a…
This study aims to determine the effectiveness of the Golden Rules 4.0 policy in fostering employee compliance at PT Bukit Asam Tbk. The Golden Rules of PT Bukit Asam Tbk is a firm regulation that encompasses various policies related to the obligations that must be adhered to by all parties within the workplace regarding the implementation of occupational health and safety (OHS) and sanctions f…
This research aims to determine the strategy of the Pagar Alam City KPU in increasing public participation in general elections. The type of research used is qualitative descriptive research using Chandler's strategy theory, namely goal and long-term formation, action selection, and resource allocation. The data collection method used is the direct interview method. The research results show th…
This research aims to evaluate the implementation of the Regional Spatial Plan policy in Palembang City on the concept of the Musi Riverbank Area of 5 Ulu and 7 Ulu Villages in 2024, which is regulated in Regional Regulation No. 15 of 2012 concerning the Palembang City RTRW 2012-2032. With the increasing phenomenon of land conversion, this research highlights the importance of policy evaluation…
This study aims to analyze the regional regulations proposed by the regional formation program related to the results of the identification of regional regulations and their impact on the community. This study refers to the Regional Regulation of South Sumatra Province Number 1 of 2019 concerning the Regional Medium-Term Development Plan of South Sumatra Province for 2019-2023, in "Implementati…
Penelitian ini bertujuan untuk menganalisis dan mengetahui cara implementasi nilai- nilai utama core values sumber daya manusi BUMN di PT PLN (Persero) UID S2JB. Core values yang diindentifikasi sebagai AKHLAK (Amanah, Kompeten, Harmonis, Loyal, Adaptif dan Kolaboratif) merupakan dasar yang penting dalam membangun budaya kerja yang produktif dan berintegritas. Metodologi penelitian ini mengguna…
Penulisan ini berjudul "Penerapan E-Government di Balai Besar Pelaksanaan Jalan Nasional Sumatera Selatan dengan studi kasus: Electronic Kinerja". Tujuan penelitian ini adalah untuk mengetahui, apakah Penerapan Electronic Government Melalui Penggunaan Electronic Kinerja Di Balai Besar Pelaksanaan Jalan Nasional Sumatera Selatan sudah maksimal atau belum dengan merujuk pada teori electronic gove…
E-Government is an effort to improve access and delivery of government service information efficiently with the use of technology, especially web-based applications. The Local Government Information System (SIPD) is a system that has the ability to document, administer and manage regional development data into information that can be used as a reference for decision making in the context of pla…
Civil Servant have binding rules and listed in Government Regulation Number 94 of 2021 Concerning Civil Servant Discipline. Civil servants who do not comply with restrictions in accordance with the provisions, such as arriving or arriving late, are a form of violation of discipline. The purpose of this research is to find out how the implementation of Government Regulation Number 94 of 2021 Con…
Penelitian ini dilatar belakangai oleh kesadaran masyarakat akan jaminan kesehatan, ketidaksesuaian antara inovasi teknologi dengan tingkat literasi masyarakat, dan kendala dalam proses klaim akibat perilaku penggunaan kartu identitas yang tidak sesuai. Hal ini menjadi tantangan dalam peranan BPJS Kesehatan sebagai Lembaga yang mempunyai fungsi dalam Program Jaminan Kesehatan Nasional. Pemahama…
The Palembang City Government has designated the AMPERA area as a transit-oriented area or Transit Oriented Development (TOD). However, in its development, this TOD area still has many shortcomings that need to be corrected and a lot of work that needs to be done. The aim of this research is to test and analyze and to find out what are the supporting and inhibiting factors of the Collaborative …
This research aims to examine and analyze management usage of the SiCANTIK Cloud of application in school operational permits at the South Sumatra Province Investment and One-Stop Integrated Services. The method used in this research is descriptive qualitative. Data collection techniques are based on interviews, observation and documentation. The research results show that the management usage …
This research aims to determine the effectiveness of the performance of general staff in managing personnel administration at the DPRD Secretariat of South Sumatra Province. This research was motivated by a lack of consistent or inadequate human resources. The focus of this research uses performance effectiveness theory, which according to Hasibuan (2002:22) includes achievement, discipline, cr…