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EVALUASI USER EXPERIENCE TERHADAP APLIKASI PAYPAL VERSI 8 MENGGUNAKAN METODE …
Digital transformation and financial inclusion have driven the increased use of digital wallets and online transactions, with PayPal as one of the largest digital payment services. However, user responses to the quality of PayPal's systems and services are still mixed. This study aims to evaluate the user experience of the PayPal application version 8 using the User Experience Questionnaire (UE…
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- xiv, 49 hlm.; ilus.; tab.; 29 cm.
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- T1757802025
PENERAPAN METODE SUPERVISED LEARNING DAN TEKNIK RESAMPLING UNTUK PREDIKSI PEN…
Financial transaction fraud can result in devastating consequences for the stability of companies, as well as huge losses for shareholders, the industry, and even the market as a whole. As fraud in financial transactions increases, there is a need for effective methods to accurately detect and prevent fraudulent activities. This study aims to compare the performance of five machine learning mod…
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- xix. 44 hlm.; ilus.; 29 cm
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- T1629122024
PERANCANGAN UI/UX APLIKASI MOBILE PEMBAYARAN AIR PERUMDA TIRTA MUSI PALEMBANG…
Perumda Tirta Musi merupakan perusahaan daerah yang menyediakan layanan air bersih bagi masyarakat di Kota Palembang dan sekitarnya. Namun, sistem pembayaran yang digunakan saat ini masih di dominasi oleh metode konvensional, seperti pembayaran di kantor cabang atau melalui loket pihak ketiga, yang dinilai kurang efisien. Untuk mengatasi permasalahan tersebut, penelitian ini bertujuan merancang…
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- xvi, 56 hlm.; ilus.; 29 cm
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- T1631592024
ANALISIS KEPUASAN PENGGUNA APLIKASI DANA MENGGUNAKAN METODE TECHNOLOGY ACCE…
Perkembangan teknologi informasi telah mendorong transformasi signifikan di sektor keuangan, salah satunya melalui dompet digital seperti DANA. DANA diciptakan untuk memudahkan Semua pembayaran dilakukan secara digital, baik cashless ataupun cardless. Namun kekhawatiran terkait keamanan data pribadi, transaksi, dan integritas sistem, terutama pada transaksi besar sering muncul aksi peretasan da…
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- xvi, 56 hlm.; ilus.; 29 cm
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- T1631902024
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PENERIMAAN DAN PENGGUNAAN APLIKASI L…
Perkembangan teknologi informasi berdampak signifikan pada layanan perbankan, termasuk melalui Mobile Banking (M-Banking). Bank Mandiri meluncurkan aplikasi Livin' by Mandiri sebagai bagian dari transformasi digitalnya. Penelitian ini bertujuan menganalisis faktor-faktor yang memengaruhi penerimaan pengguna aplikasi Livin' by Mandiri dengan menggunakan model Unified Theory of Acceptance and Use…
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- xvi, 56 hlm.; ilus.; 29 cm
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- T1632092024
MENGUKUR TINGKAT KEPUASAN PENGGUNA WEBSITE PEMERINTAH DPRD PROVINSI SUMATERA …
The rapid development of technology is strongly influenced by the globalization system, which is marked by the increasing flow of information and communication. One example is the utilization of the website as an instrument to improve the quality of communication services and dissemination of public information in the government sector by the Regional Representatives Council (DPRD) of South Sum…
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- xvi,76 hlm.; ilus.; 29 cm
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- T1633282024
PENERAPAN INDOBERT UNTUK ANALISIS SENTIMEN DAN LATENT DIRICHLET ALLOCATION (L…
Mobile banking is one example of how traditional banking services have transformed into digital banking services thanks to advances in digital technology. Bank SumselBabel Mobile application is the main focus of research to understand user perception. This research aims to analyze sentiment using the IndoBERT and BERT methods as a performance comparison, as well as identify the main topics in t…
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- xvi, 67 hlm.; ilus.; 29 cm
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- T1631622024
EVALUASI USABILITY APLIKASI GETCONTACT MENGGUNAKAN POST STUDY SYSTEM USABIL…
GetContact, a contact management and spam call protection application with over 700 million downloads on the Google Play Store, still has room for usability improvements. This study aims to evaluate the usability of GetContact in the Palembang region based on reviews on Quora, and comments on the Google Play Store. The methods used are the Post-Study System Usability Questionnaire (PSSUQ) and R…
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- xvi, 39 hlm.; ilus.; 29 cm
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- T1631772024
ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN PDAM TIRTA BETUAH DEN…
The Regional Water Company (PDAM) is a Regional-Owned Enterprise (BUMD) that provides clean water for the Indonesian community. PDAM Tirta Betuah, particularly the Kenten Laut branch in Banyuasin Regency, plays a role in clean water distribution. However, observations have revealed customer complaints, such as delayed water distribution, murky water quality, inaccurate billing, and slow respons…
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- xvi, 77 hlm.; ilus.; 29 cm
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- T1634302024
PENGUKURAN TINGKAT KEPUASAN MAHASISWA TERHADAP PELAYANAN E-REPOSITORY UNIVERS…
Currently, technology has a very important role as a supporter of improving the quality of services and providing information in various fields, including in the field of education. Not only does technology speed up the process of disseminating information, it also provides service innovation to meet user needs optimally. This research aims to measure the level of student satisfaction with Sriw…
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- 58 hlm.; ilus.; 29 cm
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- T1634692024
PERENCANAAN DAN PERANCANGAN PUSAT INFORMASI DAN EDUKASI PUBLIK DI PALEMBANG
Education is an important aspect of profit form a community that has quality resources. With public education can compete nationally and intemationally, also can turn Indonesia into a developed country by the quality of the nation. The need for education is not only a means of formal education, it could be by means of nonformal education. With the development of media types that provide 'Inform…
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- xx, 157 hlm. : ilus. ; tab. ; 28 cm
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- T1379262017
PENGARUH KNOWLEDGE MANAGEMENT, LINGKUNGAN KERJA, DAN STRES KERJA TERHADAP K…
One of the key factors in organizational success is employee performance. Employee performance issues are an ongoing challenge for company management. As such, management needs to understand the various factors that impact employee performance. PT Inti Konten Indonesia, founded in 2010, has its share ownership distributed with 99% held by PT INTI (Persero)—a state-owned enterprise recognized …
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- xi, 30 hlm.; ilus.; 29 cm
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- T1631692024
ANALISIS PERBANDINGAN USER EXPERIENCE PADA APLIKASI TRANSPORTASI ONLINE LOKAL…
Indralaya mempermudah akses layanan transportasi online bagi masyarakat Kabupaten Ogan Ilir, Aplikasi Ojek Indralaya (Ojin) dirancang untuk memfasilitasi penduduk dengan berbagai fitur, seperti layanan antar-jemput motor/mobil, pemesanan makanan dan laundry laundryNamun, dengan hadirnya aplikasi Grab ke pasar Indralaya pada tahun 2022, lanskap persaingan dalam sektor transportasi online mengala…
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- xii, 39 hlm.; ilus.; 29 cm
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- T1636502024
PERBANDINGAN MODEL SUPPORT VECTOR REGRESSION, RANDOM FOREST REGRESSION, DAN R…
Cabai adalah salah satu komoditas penyebab inflasi dan sangat vital bagi konsumsi masyarakat Indonesia. Di wilayah Sumatera Selatan, harga cabai seringkali tidak stabil sehingga dibutuhkan analisis prediksi harga cabai guna memitigasi dampak ketidakstabilan harga, terutama di Pasar Tradisional. Penelitian ini membandingkan tiga model penambangan data yaitu Support Vector Regression (SVR), Rando…
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- xv, 53 hlm.; ilus.; 29 cm
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- T1635582024
PERBANDINGAN ALGORITMA C4.5 DAN NAÏVE BAYES UNTUK MENGKLASIFIKASI PENERIMA…
Penelitian ini bertujuan untuk membandingkan kinerja algoritma Decision Tree (C4.5) dan Naïve Bayes dalam mengklasifikasikan penerima beasiswa Bank Indonesia. Metodologi CRISP-DM digunakan pada data 416 record data penerima beasiswa tahun 2023-2024. Evaluasi model dilakukan menggunakan 10-fold cross-validation dan metrik accuracy, precision, recall, serta F-measure. Hasil menunjukkan bahwa Dec…
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- xiv, 52 hlm.; ilus.; 29 cm
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- T1636682024
PERBANDINGAN ALGORITMA INDOBERT, NAIVE BAYES, SVM, DAN KNN TERHADAP ANALISI…
The development of information technology is very fast along with the progress of the times making all aspects of life switch to digital. The M-Passport application is an application that can be used by the public to apply for new passports and passport replacements online. The M-Passport application has various responses, both positive, negative and neutral, from users listed in reviews on the…
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- xv, 35 hlm.; ilus.; 29 cm
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- T1636672024
PERANCANGAN UI/UX SISTEM REPOSITORY TUGAS AKHIR PADA JURUSAN SISTEM INFORMASI…
Perkembangan pada teknologi informasi telah memberi kemudahan dalam mendapatkan dan memberikan informasi. Dalam penyelesaian tugas akhir, mahasiswa akan mencari referensi tugas akhir terdahulu pada lemari buku yang ada. Mahasiswa sering kali kesulitan menemukan tugas akhir yang sesuai dengan topik yang mereka sedang ambil karena penyusunan dilakukan secara tidak beraturan ataupun tugas akhir ya…
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- xvii, 77 hlm.: Ilus., tab.; 29 cm
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- T1673152024
PENGUJIAN PENGALAMAN PENGGUNA DENGAN METODE COGNITIVE WALKTHROUGH DAN SYSTEM …
Giwang Sumsel is a digital platform launched by the Cultural and Tourism Department of South Sumatra Province in 2021 to promote tourism and local potentials in the region. The website aims to provide information to tourists and facilitate accessibility to various tourism-related services. However, some users have reported issues with the user interface and suboptimal user experience, such as n…
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- viii, 82 hlm.; ilus., tab.; 29 cm.
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- T1668392025
ANALISIS PERBANDINGAN RATING-BASED DAN INSET LEXICON-BASED DALAM PROSES LABEL…
Digital transformation has had a significant impact on various sectors, including Micro, Small and Medium Enterprises (MSMEs). The GoBiz application, as Gojek's business partner platform for GoFood services, plays an important role in supporting digital transformation in the MSME sector, so it is necessary to understand users' views on this application. To analyze user perceptions of this appli…
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- xiii, 65 hlm.; tab.; 29 cm.
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- T1660152024
PERANCANGAN USER INTERFACE SISTEM TATA KERJA (STK) PADA PT KILANG PERTAMINA I…
Perkembangan teknologi informasi kian berpengaruh besar dalam berbagai bidang kehidupan, termasuk dalam dunia bisnis. Dengan perkembangan ini, banyak perusahaan maupun instansi yang mulai berpindah dari sistem manual ke sistem yang terkomputerisasi. Salah satunya di PT Kilang Pertamina Internasional Refinery Unit III yang mempunyai sebuah sistem yang terintegrasi dimana sistem tersebut memungki…
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- xv, 68 hlm.; ilus.; 29 cm
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- T1637132024
EVALUASI USER EXPERIENCE APLIKASI WHATSAPP MENGGUNAKAN METODE USER EXPERIENCE…
WhatsApp is a communication application that has been widely used in Indonesia for a long time and is frequently utilized by diverse demographics as an online communication tool. This study aims to evaluate the quality of WhatsApp’s user experience (UX) using the User Experience Questionnaire (UEQ) method. The UEQ measures user perceptions across six UX dimensions: attractiveness, perspicuity…
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- xvii, 128 hlm., ilus., tab.; 29 cm
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- T1749692025
USER INTERFACE REDESIGN PADA WEBSITE PENGADILAN AGAMA PALEMBANG KELAS 1A MENG…
The website of the Palembang Class 1A Religious Court serves as a crucial platform for the public to access information regarding court services and procedures. However, initial observations revealed several shortcomings in the website’s interface that could potentially reduce user Satisfaction, such as a less intuitive layout, difficulty in finding information, and limited accessibility . To…
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- xv, 61 hlm.; ilus.; tab.; 29 cm.
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- T1717532025
PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP KEPUASAN DAN LOYALIT…
Tiket.com, as one of Indonesia’s first Online Travel Agents (OTAs), has experienced significant growth but still faces challenges in competing with major competitors like Traveloka. One strategy employed by Tiket.com to retain and attract customers is Customer Relationship Management (CRM). This study aims to analyze the impact of CRM on customer satisfaction and customer loyalty within the T…
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- xv, 121 hlm.; ilus.; tab.; 29 cm.
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- T1704212025
PENGARUH E-SERVICE QUALITY DAN HARGA TERHADAP LOYALITAS PELANGGAN PENGGUNA AP…
Competition in the online transportation industry in Indonesia is becoming more intense, especially between Grab and Gojek. Although Grab has a large user base, its position in retaining customers is still not entirely strong. The results of interviews with Grab in Palembang City show that one of the factors for Gojek's dominance is because of its earlier presence in Indonesia, so that people a…
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- xv, 119 hlm.; ilus.; tab.; 29 cm.
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- T1716642025
EVALUASI USER EXPERIENCE PADA APLIKASI BRIMO MENGGUNAKAN METODE HEURISTIC EVA…
The BRImo application as one of the mobile banking service providers that received many bad reviews on the Google Play Store, so an evaluation is needed to ensure the level of user satisfaction. This study aims to evaluate the BRImo application using the Heuristic Evaluation method to measure user experience. Respondents in this study were BRImo application users who had made transactions at le…
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- xii, 44 hlm.; ilus.; tab.; 29 cm.
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- T1694952025
EVALUASI TINGKAT KEMATANGAN SISTEM SIM RS MENGGUNAKAN FRAMEWORK COBIT 5 PADA …
The purpose of using the COBIT 5 framework in the Evaluate, Direct, and Monitor (EDM) domain in this study is to assess the maturity level of the Hospital Information Management System (HIMS) at the Primaya Hospital Laboratory. The evaluation process focuses on three main aspects: EDM01 (Governance Framework Setting and Maintenance), EDM02 (Ensuring Risk Optimization), and EDM05 (Ensuring Trans…
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- xvi, 54 hlm.; ilus.; tab.; 29 cm.
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- T1693112025
EVALUASI TINGKAT KEPUASAN PENGGUNA PADA APLIKASI RUANG GURU DAN TENAGA KEPEND…
The Ruang Guru and Tenaga Kependidikan (GTK) application, formerly known as Merdeka Mengajar, was developed to support the implementation of the Merdeka Curriculum. However, several challenges remain in its usage, such as slow system performance, inaccurate search results, and compatibility issues across devices. This study aims to evaluate user satisfaction with the Ruang GTK application using…
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- xvii, 112 hlm.; ilus.; tab.; 29 cm.
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- T1710272025
PEMANFAATAN MODEL GPT UNTUK ANALISIS SENTIMEN: STUDI KASUS ULASAN PENGGUNA LI…
Kemajuan teknologi digital telah mengubah lanskap industri perbankan, dengan aplikasi mobile banking menjadi bagian penting dalam aktivitas finansial sehari-hari. Livin' by Mandiri adalah salah satu aplikasi yang menawarkan kemudahan transaksi perbankan secara digital. Namun, kepuasan pengguna menjadi faktor kunci dalam menilai efektivitas aplikasi ini. Penelitian ini bertujuan untuk menganalis…
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- xv, 31 hlm.; ilus.; tab.; 29 cm.
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- T1695552025
APLIKASI PENGELOLAAN SURAT MASUK DAN SURAT KELUAR BERBASIS WEB PADA KANTOR CA…
This research aims to design and build a website-based incoming and outgoing mail management application. The application management used in this research is the management of incoming letters and outgoing letters at the Belida Darat Sub-District Office, Muara Enim Regency. The application that will be made in this study is in the form of a website, namely admin menu access and owner menu acces…
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- iii, 54 hlm.; ilus.; tab.; 29 cm.
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- T1682522025
ANALISIS DAN PERBANDINGAN USER EXPERIENCE (UX) APLIKASI MOBILE LEARNING RUANG…
Technological advancements have driven the development of mobile learning applications as flexible and interactive learning tools. Ruangguru and Quipper are two popular mobile learning applications in Indonesia that offer similar features, such as educational videos, practice exercises, and tutor access. This study aims to analyze and compare the user experience (UX) of both applications using …
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- xvi, 49 hlm.; ilus.; tab.; 29 cm.
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- T1694982025
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