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PENGARUH KUALITAS INFORMASI, KUALITAS SISTEM, DAN KUALITAS LAYANAN TERHADAP K…
ABSTRACT This study aims to examine the influence of information quality, system quality, and service quality on user satisfaction with perceived usefulness as a moderating variable in the website-based New Student Admission (PPDB) in Ogan Komering Ulu Regency. This study uses a quantitative approach with a survey method using a questionnaire consisting of 42 items. The study population consist…
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- xvii, 117 hlm.; ilus.; tab.; 29 cm.
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- T1809462025
PENERAPAN INOVASI PELAYANAN PUBLIK BERBASIS ONLINE INAPORTNET DI DIREKTORAT L…
Innovation in the government sector is very important to improve the quality of service to the community. This study aims to see how the application of the Inaportnet system in improving the quality of service by using the characteristics of the innovation theory proposed by Everett M. Rogers. This study uses a qualitative descriptive method and data collection techniques in the form of observa…
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- xvii, 64 hlm.; ilus.; tab.; 29 cm. 2025
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- T1797492025
IMPLEMENTASI KEBIJAKAN LARANGAN PENYALAHGUNAAN BAHU/BADAN JALAN SEBAGAI LAHAN…
The research was motivated by problems in policy implementation, as indicated byprevious studies, and the continued violation of road shoulders/bodies being used asparking spaces and trading areas in the Lemabang Market area of Palembang City.The aim was to understand the implementation of this policy. This study employs adescriptive qualitative approach. Data collection methods include observa…
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- xiii, 104 hlm.; ilus.; tab.; 29 cm.
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- T1810112025
PENILAIAN KINERJA PEGAWAI NEGERI SIPIL MELALUI PENERAPAN E-KINERJA PADA BADAN…
This study aims to examine the implementation of e-Kinerja in the performance appraisal of civil servants at the Regional Civil Service Agency of South Sumatra Province. This research used a descriptive qualitative approach through interviews, observations, and documentation. The study applied the Technology Acceptance Model (TAM) and IS Success Model to evaluate technology acceptance and syste…
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- xvi, 98 hlm.; ilus.; tab.; 29 cm.
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- T1801632025
ELEMEN SUKSES E-GOVERNMENT MENGGUNAKAN APLIKASI (SRIKANDI) PADA PENGELOLAAN A…
This research is motivated by how the use of the Integrated Dynamic Archival Information System (SRIKANDI) application in improving e-government within the scope of the Directorate of Regional Administration Development of the Ministry of Home Affairs, especially in managing the correspondence archiving system by utilizing developing digital technology, thus forming a new government bureaucrati…
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- xiv, 61 hlm.; ilus.; tab.; 29 cm.
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- T1801532025
ANALISIS MANAJEMEN PELAYANAN KENAIKAN PANGKAT PEGAWAI DI BADAN KEPEGAWAIAN DA…
Penelitian ini bertujuan untuk mendeskripsikan dan menganalisis manajemen pelayanan dalam proses kenaikan pangkat pegawai di Badan Kepegawaian Daerah (BKD) Provinsi Sumatera Selatan. Pelayanan kenaikan pangkat merupakan salah satu aspek penting dalam pengembangan karier pegawai negeri sipil (PNS) yang harus dikelola secara efektif, efisien, dan transparan. Penelitian ini menggunakan teori Segit…
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- xvi, 125 hlm.; ilus.; tab.; 29 cm.
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- T1801382025
PENERAPAN E-LAYANAN DALAM PELAYANAN PUBLIK (STUDI TENTANG PENGURUSAN IZIN BEL…
This research is motivated by how the use of Elektronik Layanan (E-Layanan) applications in improving public services, especially the management of civil servant study permits by utilizing developing digital technology, this forming a new government bureaucratic mechanism with the term electronic government. The focus of this research is to review how the application of E-Layanan in the managem…
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- xvi, 175 hlm.; ilus.; tab.; 29 cm.
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- T1801862025
KARAKTERISTIK PERSUASI DALAM INOVASI PELAYANAN SI JAGO (SIKOK JADI TIGO) DI D…
This study aims to examine the adoption process of public service innovation through the Si Jago (Sikok Jadi Tigo) program at the Palembang City Population and Civil Registration Office using Everett M. Rogers' innovation attributes theory. This program allows people to obtain three population documents at once, namely birth certificates, family cards, and child identity cards in one processing…
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- xvi, 125 hlm.; ilus.; tab.; 29 cm.
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- T1814302025
ANALISIS PENYELENGGARAAN INOVASI MAL PELAYANAN PUBLIK DI KOTA PAYAKUMBUH DALA…
This research aims to analyze the implementation of the Public Service Mall innovation in Payakumbuh City from the perspective from the Best Practice based on Prasojo’s theory (2007), which is a manifestation of the local government’s commitment to improving the quality of public services by integrating various services in one unified location. To achieve this objective, this research uses …
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- xiii, 104 hlm.; ilus.; tab.; 29 cm.
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- 07011282126057
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- T1808462025
PENGARUH LITERASI DIGITAL MASYARAKAT TERHADAP PENGGUNAAN PELAYANAN PUBLIK BER…
Penelitian ini bertujuan untuk menganalis pengaruh literasi digital terhadap penggunaan pelayanan publik berbasis elektronik yakni layanan digital Aku Mandiri pada DISDUKCAPIL Kabupaten Ogan Ilir. Dalam penelitian ini, literasi digital diukur dengan menggunajan empat pilar literasi digital, yakni keterampilan, etika, budaya, serta keamanan digital. Selanjutnya, penggunaan pelayanan publik berba…
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- xvii, 117 hlm.; ilus.; tab.; 29 cm.
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- 2507004718 07011182126044
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- T1807092025
PENYELENGGARAAN KEBIJAKAN PERSETUJUAN BANGUNAN GEDUNG (PBG) DI KOTA PAYAKUMBU…
The study aims to identify, examine, and analyze the implementation of the Building Approval Policy (Persetujuan Bangunan Gedung, PBG) in Payakumbuh City. A qualitative descriptive approach (observation, interviews, documentation) was employed, using Matland’s implementation theory as the analytical framework. The results indicate that the PBG policy in Payakumbuh was designed to meet local n…
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- xvi, 125 hlm.; ilus.; tab.; 29 cm.
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- 07011282126067
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- T1810482025
DAMPAK PERATURAN WALIKOTA NOMOR 10 TAHUN 2022 DALAM MENINGKATKAN KEPATUHAN WA…
Penelitian ini bertujuan untuk menganalisis dampak Peraturan Walikota Nomor 10 Tahun 2022 terhadap kepatuhan wajib pajak restoran di Kota Palembang. Peraturan ini dikeluarkan sebagai upaya untuk meningkatkan kesadaran dan kepatuhan wajib pajak dalam memenuhi kewajiban perpajakan, khususnya di sektor restoran yang merupakan salah satu sumber Pendapatan Asli Daerah (PAD) yang signifikan. Metode p…
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- xvi, 125 hlm.; ilus.; tab.; 29 cm.
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- 07011182025039
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- T1792372025
PENGARUH AKREDITASI PUSKESMAS DAN KUALITAS PELAYANAN TENAGA KESEHATAN TERHADA…
Penelitian ini bertujuan untuk menganalisis pengaruh akreditasi puskesmas dan kualitas pelayanan tenaga kesehatan terhadap tingkat kepuasan pasien Puskesmas Bumi Lampung, Kecamatan Kikim Timur Kabupaten Lahat. Penelitian ini menggunakan metode kuantitatif dengan teknik pengumpulan data melalui studi pustaka dan kuesioner. Teknik analisis data yang digunakan adalah regresi linear berganda. Hasil…
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- xxi, 358 hlm.; ilus.; tab.; 29 cm.
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- T1798432025
INOVASI PELAYANAN PUBLIK JEMPOL KAWAN (JEMPUT BOLA AKTA PERKAWINAN) BAGI PEND…
This study focuses on the adoption process of public service innovation through the Jempol Kawan program (Jemput Bola Akta Perkawinan), implemented by the Department of Population and Civil Registration (Disdukcapil) of Palembang City. This program represents a mobile service innovation specifically aimed at non-Muslim residents in facilitating the registration of marriage certificates. The res…
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- xvi, 175 hlm.; ilus.; tab.; 29 cm.
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- T1802442025
EFEKTIVITAS SISTEM AKUNTABILITAS KINERJA INSTANSI PEMERINTAH (SAKIP) DALAM PE…
Sistem Akuntabilitas Kinerja Instansi Pemerintah (SAKIP) merupakan sistem terintegrasi dalam pengembangan e-government di Indonesia sebagai pemenuhan tuntutan publik melalui perencanaan strategis, sistem penganggaran, akuntansi pemerintahan, dan pelaporan kinerja serta berfungsi untuk mengukur keberhasilan maupun kegagalan pelaksanaan program dan kegiatan melalui evaluasi dan efisiensi operasio…
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- xiii, 97 hlm.; ilus.; tab.; 29 cm.
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- T1768002025
ADOPSI INOVASI DALAM PENERAPAN SISTEM INFORMASI PEMERINTAHAN DAERAH (SIPD) DI…
This study aims to examine the innovation adoption process in the implementation of the Sistem Informasi Pemerintahan Daerah (SIPD) at the Badan Pengelola Keuangan dan Aset Daerah (BPKAD) of South Sumatra Province. The approach used is qualitative descriptive with data collection techniques through interviews with five internal informants. The analysis is based on the five dimensions of innovat…
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- xvi, 175 hlm.; ilus.; tab.; 29 cm.
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- T1798622025
PENGARUH PENGALAMAN DISKRIMINATIF DAN TINGKAT PENDIDIKAN TERHADAP KEPERCAYAAN…
This study was conducted to determine how much influence discriminatory experiences and education levels have on public trust in public organizations. The methodological approach used is quantitative with field study data collection techniques, the data will be analyzed using the R Studio Software assistance tool. The results showed that the discrimination experience variable has a significant …
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- xv, 49 hlm.; ilus.; 29 cm
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- T1446032024
PERANAN TEKNOLOGI INFORMASI DALAM PROGRAM MONITORING TINDAK LANJUT HASIL PENG…
Information technology has been widely used in the current era, one of which is in the government era. Especially in the Regional Inspectorate of South Sumatra Province which has adopted technology in work. This study aims to determine the role of information technology in the process of implementing the Monitoring program for follow-up on supervision results at the Regional Inspectorate of Sou…
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- xvi, 112 hlm.; ilus.; 29 cm
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- T1438012024
INOVASI PELAYANAN PERIZINAN USAHA MIKRO KECIL DAN MENENGAH MELALUI SISTEM ONL…
This research analyzes the innovation of licensing services for micro, small, and medium enterprises (MSMEs) through the Online Single Submission Risk Based Approach (OSS-RBA) at the Investment and One-Stop Integrated Services Office (DPMPTSP) of Palembang City. This innovation aims to accelerate, simplify, and enhance the transparency of business licensing. Data from 2024 shows that 30,332 bus…
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- xvi, 125 hlm.; ilus.; tab.; 29 cm.
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- T1799722025
IMPLEMENTASI PERATURAN MENTERI PENDIDIKAN DAN KEBUDAYAAN NOMOR 1TAHUN 2021 TE…
In achieving and improving equitable distribution of superior education Minister of Education and Culture Regulation Number 1 of 2021 concerning Admission of New Students (PPDB) which aims to guarantee the acceptance of new students in a targeted, accountable, transparent and without discrimination in order to encourage increased access to educational services . Lack of knowledge causes confusi…
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- xv, 92 hlm.; ilus.; 29 cm
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- T1438152024
KOORDINASI STAKEHOLDER DALAM PELAYANAN PENERBITAN SURAT KETERANGAN BEBAS TEMU…
This research discusses stakeholder coordination in issuing the Free Finding Statement at the Regional Inspectorate of South Sumatra Province. The research objective is to understand the level of coordination among stakeholders in the issuance process of the statement. This research employs coordination theory by Soewarno Handayaningrat, with five main indicators: Communication, Awareness of th…
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- xv, 76 hlm.; ilus.; tab.; 29 cm
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- T1437532024
IMPLEMENTASI PERATURAN MENTERI PANRB NO.B/2338/M.PANRB/06/2016 TENTANG ABSENS…
This research is motivated by the problem of indiscipline which often occurs in the realm of organizations and agencies, especially government agencies. An employee's work discipline can be an indicator of an organization's success in developing and guiding employees to manage themselves. One step that can be taken to improve employee discipline is to implement an electronic-based attendance sy…
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- xiv, 95 hlm.; tab.; 29 cm
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- T1438172024
DELIBERATIVE DEMOCRACY DALAM MUSYAWARAH PERENCANAAN PEMBANGUNAN DESA (MUSRENB…
Musrenbangdes, which is one of the means of development planning, should be deliberative and involve the community in the decision-making process. This study aims to analyze the suitability of the application of the principles of Deliberative Democracy in the implementation of the Village Development Planning Meeting (Musrenbangdes) in Mandi Angin Village, South Indralaya District, Ogan Ilir Re…
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- xv, 40 hlm.; ilus.; 29 cm
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- T1443002024
ANALISIS DAMPAK DANA DESA TERHADAP PEMBANGUNAN INFRASTRUKTUR DI DESA TANJUNG …
This research was motivated by the existence of a Village Fund policy in infrastructure development in Tanjung Baru Village, however, in its implementation there were still several problems related to development in Tanjung Baru Village which had not been implemented properly. This research aims to determine, identify and analyze the impact of village funds on infrastructure development in Tanj…
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- xiv, 58 hlm.; ilus.; 29 cm
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- T1442842024
TRANSPARANSI PENGELOLAAN BADAN USAHA MILIK DESA (BUMDES) DI DESA BABATAN SAUD…
Transparency is an action taken by the government to provide convenience to the public in accessing information. In this case, BUMDes must also be transparent in processing village businesses properly in providing information on BUMDES performance that is beneficial to the village community. This study aims to look at the application of transparency in the management of Village-Owned Enterprise…
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- xv, 72 hlm.; ilus.; 29 cm
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- T1442992024
PENGARUH LINGKUNGAN KERJA DAN KINERJA PEMERINTAH TERHADAP KEPUASAN PEDAGANG D…
Penelitian ini berjudul ’’ Pengaruh lingkungan kerja dan kinerja pemerintah terhadap kepuasan pedagang pasar padang selasa di kota palembang’’ yang membahas bagaimana pengaruh lingkungan kerja terhadap kepuasan pedagang yang dilakukan oleh kinerja pemerintah baik secara fisik dan non fisik berdasarkan konsep teori nitisemito. Penelitian ini bertujuan untuk mengetahui khususnya pedagang …
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- xiii, 104 hlm.; ilus.; tab.; 29 cm.
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- T1791352025
DETERMINAN INOVASI PELAYANAN WEBSITE SIASN DALAM PELAKSANAAN MUTASI DAN STATU…
ABSTRAK Penelitian ini bertujuan untuk mengetahui bagaimana pelaksanaan inovasi pelayanan melalui Website SIASN dalam mendukung proses mutasi dan pengelolaan status kepegawaian di Badan Kepegawaian Negara Kantor Regional VII Palembang. Layanan kepegawaian digital ini merupakan bagian dari transformasi pelayanan publik berbasis e-government yang dirancang untuk meningkatkan efisiensi, transparan…
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- xvii, 117 hlm.; ilus.; tab.; 29 cm.
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- 2507004219
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- T1791212025
EFEKTIVITAS PROGRAM PROMOSI PARIWISATA OLEH DINAS PARIWISATA KOTA PALEMBANG
ABSTRAK Sektor pariwisata di Kota Palembang menjadi salah satu yang paling terdampak oleh pandemi COVID-19, dengan penurunan signifikan jumlah kunjungan wisatawan. Untuk memulihkan kondisi ini, Dinas Pariwisata Kota Palembang meluncurkan sejumlah program promosi, mulai dari kampanye digital hingga penyelenggaraan acara budaya. Penelitian ini bertujuan untuk mengevaluasi seberapa efektif program…
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- xvii, 64 hlm.; ilus.; tab.; 29 cm.
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- T1790772025
EFEKTIVITAS FESTIVAL PERAHU BIDAR TRADISIONAL DALAM PENGEMBANGAN WISATA SUNGA…
This study aims to analyze the Effectiveness of the Traditional Bidar Boat Festival in the Development of the Musi River by the Palembang City Tourism Office. This study uses a descriptive qualitative method with interview and observation techniques to collect data. This study aims to analyze the effectiveness of the implementation of the Traditional Bidar Boat Festival by the Palembang City To…
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- xvi, 125 hlm.; ilus.; tab.; 29 cm.
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- T1788612025
STRATEGI PENGEMBANGAN PARIWISATA OLEH DINAS PARIWISATA KOTA PALEMBANG DALAM M…
ABSTRAK Penelitian ini bertujuan untuk menganalisis strategi pengembangan pariwisata yang diterapkan oleh Dinas Pariwisata Kota Palembang dalam meningkatkan kunjungan wisatawan. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan pendekatan studi kasus. Data diperoleh melalui wawancara mendalam dengan delapan informan kunci serta dokumentasi pendukung. Hasil penelitian menunjuk…
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- xxii, 549 hlm.; ilus.; tab.; 29 cm
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- T1783482025
Computer Science, Information & General Works 
Philosophy & Psychology 
Religion 
Social Sciences 
Language 
Pure Science 
Applied Sciences 
Art & Recreation 
Literature 
History & Geography