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Found 4 from your keywords: subject="Manajemen Hubungan Pe...
cover
CUSTOMER RELATIONSHIP MANAGEMENT PERUSAHAAN UMUM DAERAH (PERUMDA) TIRTA MUSI …
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Satrio, Abell Dwi

Penelitian Penelitian ini bertujuan untuk menganalisis penerapan Customer Relationship Management (CRM) Perumda Tirta Musi dalam merespon keluhan pelanggan melalui media sosial instagram. Penelitian ini menggunakan pendekatan kualitatif dengan teknik pengumpulan data melalui wawancara mendalam, observasi, dan dokumentasi. Informan penelitian dipilih menggunakan teknik purposive sampling yang te…

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Collation
xv, 154 hlm.; ilus.; tab.; 29 cm.
Series Title
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Call Number
T2009432026
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AKTIVITAS MEDIA SOSIAL INSTAGRAM DAN WHATSAPP DALAM KEGIATAN PEMASARAN DI PUS…
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Ramadhani, Argitha

Saat ini, media sosial menjadi salah satu alat dalam aktivitas pemasaran digital. Hal ini juga berlaku bagi perusahaan BUMN seperti PT Pupuk Sriwidjaja Palembang. Laporan ini bertujuan untuk memberikan gambaran ringkas terkait pengalaman dan aktivitas pengelolaan konten media sosial Instagram (@pusri.sahabatpetani) dan WhatsApp resmi perusahaan di Pusat Layanan Pelanggan. Laporan ini akan memfo…

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ISBN/ISSN
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Collation
xvii, 55 hlm.; ilus.; 29 cm
Series Title
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Call Number
T1917502025
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IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) MELALUI PROMO GRATIS ONGK…
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Rositiani, Ely

The rapid growth of e-commerce in Indonesia encourages companies to retain users through the implementation of Customer Relationship Management (CRM) strategies, one of which is the free shipping promotion offered by Shopee. User retention is a crucial aspect as it reflects a company’s ability to maintain customer loyalty, stimulate repeat purchases, and increase customer value amid intense c…

Edition
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ISBN/ISSN
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Collation
vi, 57 hlm.; ilus.; 29 cm
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Call Number
T1918752026
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ANALISIS PENGARUH SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (SCRM) TERHADAP MIN…
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Putri, Ayesha Malika

GrabFood, makes it easier for consumers to buy food and beverages without having to go to a restaurant. The competition between GrabFood and its competitors is currently growing rapidly. Therefore, GrabFood implements CRM activities by promoting various promotions and foods through social media platforms using the Instagram account @grabfood.id. This study focuses on examining whether activitie…

Edition
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ISBN/ISSN
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Collation
xiii, 126 hlm.; ilus.; 29 cm
Series Title
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Call Number
T1525052024