Adopsi media sosial di sektor publik merupakan proses yang pada zaman ini seharusnya sudah diinternalisasi oleh sektor publik sebagai pelayan masyarakat mengingat kita sudah masuk dalam era pelayanan yang serba digital. Penelitian mengenai adopsi media sosial di sektor publik ini dilakukan di Kantor Imigrasi Kelas I TPI Palembang. Penelitian ini dilakukan dengan tujuan untuk mengidentfikasi tah…
The background of the research in this thesis is the implementation of the Online Single Submission (OSS) at the Office of Investment and One Stop Service, Ogan Ilir Regency. Based on Government Regulation Number 24 of 2018 concerning Integrated Electronic Business Licensing Services. Implementation of the Online Single Submission System (OSS) Aims to accelerate and facilitate registration or p…
The research objective is to find out how the quality of service for making a Taxpayer Identification Number (NPWP) through an electronic system at the Bukittinggi Primary Tax Service Office (KPP). The research method used is a research method based on public service theory according to Zeithaml et.al (1990, in hardiansyah 3018; 63). Based on data and observations of services for making NPWP th…
This research is entitled“Analysis of Service Quality for Making Job Seeker Cards or Yellow Cards (AK-1) During the Covid-19 Pandemic at the Manpower and Transmigration Office of Ogan Ilir Regency”. The background of this research is that the service is still felt to be slow where the service counter that serves only one officer and during the Covid 19 pandemic the office where the AK-1 car…
This research is entitled ”Quality of e-Padusankerja Services at the Departement of Manpower and Transmigration of South Sumatera Province During the Covid-19 Pandemic In 2021". The background of this study is not the maximum use of the e-padusankerja website (Electronic labor complaints) so that the public or the reporter still has to complain directly to the Department of manpower and Trans…