ANALISIS KEBUTUHAN TENAGA REKAM MEDIS MENGGUNAKAN METODE ANALISIS BEBAN KERJA…

Berdasarkan standar Permenpan No.30 Tahun 2013, tenaga rekam medis di RSUD Siti Fatimah Provinsi Sumatera Selatan pada tahun 2025 masih mengalami kekurangan sekitar 23% dari standar, yang menunjukkan bahwa jumlah dan distribusi tenaga rekam medis belum optimal sehingga berpotensi meningkatkan beban kerja dan menurunkan efektifitas pelayanan. Penelitian ini bertujuan untuk menganalisis kebutuhan…

EFEKTIVITAS PERIZINAN ON THE SPOT (PROTES) DALAM PENINGKATAN AKSES LAYANAN PE…

Inovasi Perizinan On The Spot (PROTES) yang diinisiasi oleh Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTS) Kabupaten Ogan Ilir bertujuan mempermudah masyarakat, khususnya pelaku UMKM, dalam memperoleh izin usaha yang dapat diselesaikan langsung di lokasi (on the spot). Meskipun demikian, implementasinya masih menghadapi beberapa kendala. Penelitian ini menggunakan metode kualit…

IMPLEMENTASI KEBIJAKAN PELAYANAN PERIZINAN SURAT IZIN PRAKTIK BIDAN (SIPB) BE…

This study aims to determine the implementation of the electronic-based Midwife Practice License (SIPB) service policy through the Sicantik Cloud website at the Ogan Ilir Regency Department of Public Works and Public Housing (DPMPTSP) This study uses Merille S. Grindle's (1980) policy implementation theory. emphasizing three main variables: policy content, implementation context, and outcomes. …

PENGARUH PENGGUNAAN APLIKASI BRAVO, KOMPETENSI PEGAWAI, MOTIVASI PEGAWAI TERH…

Transformasi pelayanan publik berbasis digital menjadi kebutuhan penting untuk meningkatkan efektivitas, efisiensi, transparansi, dan partisipasi masyarakat. Direktorat Lalu Lintas Kepolisian Daerah Sumatera Selatan mengimplementasikan aplikasi BRAVO (BPKB Registration Vehicle Online) sebagai inovasi pelayanan digital dalam pengurusan Buku Pemilik Kendaraan Bermotor (BPKB). Namun, keberhasilan …

ANALISIS KEPUASAN PESERTA JAMINAN KESEHATAN NASIONAL (JKN) RAWAT JALAN TERHAD…

The quality of hospital services is an essential factor in determining patient satisfaction, particularly among participants of the National Health Insurance (JKN), who represent the largest group of outpatient service users. Preliminary observations indicate that several service dimensions at Ernaldi Bahar Hospital in Palembang are not yet optimal, potentially affecting patient satisfaction. T…

ANALISIS IMPLEMENTASI PROGRAM INOVASI BANG SERA (BANGSAL NUTRISI SEHAT RABAIN…

Stunting remains a priority health issue in Indonesia, including in Muara Enim Regency. Dr. H.M. Rabain Regional General Hospital established the BANG SERA Program as an effort to accelerate stunting management through an integrated, cross-professional and cross-sectoral care approach. This study aims to explore innovations related to the implementation of the BANG SERA (Rabain Healthy Nutritio…

EFEKTIVITAS PELAYANAN PEMBUATAN IZIN OPERASIONAL SEKOLAH DI DINAS PENANAMAN M…

This study aims to analyze the effectiveness of school operational permit services at the Investment and Integrated Services Agency (DPMPTSP) of Ogan Ilir Regency in improving public services and community welfare. However, its implementation still faces several obstacles that need to be overcome. This study uses a qualitative method with data collection techniques through observation, intervie…

INOVASI PELAYANAN PUBLIK MELALUI WEBSITE dpmptsp.oganilirkab.go.id DI DINAS P…

Penelitian ini bertujuan untuk mengetahui penerapan inovasi pelayanan publik melalui website dpmptsp.oganilirkab.go.id di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Ogan Ilir dalam penyediaan informasi pelayanan kepada masyarakat. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data berupa observasi, wawancara, dan dokumentasi. Hasil peneli…

PUBLIC VALUE LAYANAN KREDIT SERBA GUNA BANK SUMSEL BABEL CABANG PRABUMULIH DA…

This study aims to analyze the creation of public value through the Multi-Purpose Credit (KSG) program implemented by Bank Sumsel Babel Prabumulih Branch in improving financial inclusion for civil servants (ASN) in Prabumulih City. The analysis employs Mark H. Moore's Public Value Strategic Triangle, which consists of three core dimensions: public value, legitimacy and support, and operational …

ANALISIS PERAN PETUGAS KESEHATAN DALAM IMPLEMENTASI RATE RUJUKAN DI PUSKESMAS…

Referral services are a crucial part of the healthcare system to ensure continuity of care and improve quality. Healthcare workers play a crucial role in providing optimal referral services. Initial data on the Dempo Community Health Center's referral rate from January to June 2024 showed fluctuations. Most referral rates exceeded the 16.35% target set by the Social Security Agency for Health (…

ANALISIS PERSEPSI TENTANG KUALITAS PELAYANAN KESEHATAN PADA POLI UMUM DI PUSK…

Quality healthcare services have become a necessity for every individual. Every complaint that arises must be immediately followed up with evaluation and continuous improvement. A recapitulation of Google Maps data from 2022 to 2024, as well as a complaint survey, shows that general polyclinics are the polyclinic with the most complaints. This study analyzes perceptions of the quality of health…

At A Gance : Keselamatan Pasien dan Peningkatan Mutu Pelayanan Kesehatan

Edition

-

ISBN/ISSN

978-602-434-303-3

Collation

xiv, 122 hlm.; ilus.; tab.; 28 cm

Series Title

-

Call Number

362.106 8 Pan A

STRATEGI POTENSI IMPLEMENTASI ALUR KLAIM JAMSOSTEK UNTUK MENINGKATKAN EFISIEN…

Procedural barriers in the BPJS Kesehatan claim process such as document verification complexity, lack of integration in information systems, high rates of pending claims, and delayed payments, remain critical issues that affect the performance of healthcare facilities. This study aims to formulate an implementation strategy for adapting the Jamsostek claim workflow into the BPJS Kesehatan clai…

INOVASI PELAYANAN PUBLIK BERBASIS APLIKASI HAJI PINTAR DI KEMENTERIAN AGAMA K…

This research is entitled "Innovation of Public Service Based on Application (Haji Pintar) in the Ministry of Religion of Palembang City." Haji Pintar, as an innovation supported by information technolog.. However, in its implementation there are still many people who do not know about Haji Pintar application, so the percentage of online Hajj registrants is still small compared to manual regist…

PENGARUH BUDAYA ORGANISASI TERHADAP KUALITAS PELAYANAN PUBLIK DI DINAS KEPEND…

This research aims to determine the influence of organizational culture on the quality of public services at the Palembang City Population and Civil Registration Service. The organizational culture theory used is Denison's theory, namely involvement, consistency, adaptation, mission, while for service quality, Parasuraman, Zeithaml and Berry's theory is used, namely direct evidence, reliability…

ANALISIS KINERJA PEGAWAI SUB BAGIAN HUMAS DI SEKRETARIAT DEWAN PERWAKILAN RAK…

Penelitian ini bertujuan untuk menganalisis kinerja pegawai Sub Bagian Humas di Sekretariat Dewan Perwakilan Rakyat Daerah (DPRD) Provinsi Sumatera Selatan berdasarkan indikator kinerja pegawai menurut Mangkunegara (2017), yang meliputi kualitas pekerjaan, kuantitas kerja, pelaksanaan tugas, dan tanggung jawab. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data melalui …

DIFUSI INOVASI APLIKASI ONLINE SINGLE SUBMISSION (OSS) SEBAGAI MEDIA LAYANAN …

Online Single submission (OSS) is an application used for all registration process and beatness Heenee applications. This OSS application Innovation la designed directly by the Ministry of central institutions and then disseminated to all offices of the One-Stop Investment and Integrated Services (DPMPTSP) in Indonesia, one of which is implemented by the Lubuklinggau City Investment and One-Sto…

PENGARUH KINERJA PEGAWAI DAN MOTIVASI KERJA TERHADAP PELAYANAN NASABAH DI BAN…

Penelitian ini dilatarbelakangi oleh adanya keluhan nasabah di Bank BRI Unit Lingkaran Palembang terkait aspek customer service, seperti antrean yang panjang, lambatnya waktu pemrosesan transaksi, kurangnya kecepatan penanganan keluhan, serta variasi kualitas layanan antar pegawai. Fenomena tersebut mengindikasikan adanya ketidaksesuaian antara standar pelayanan yang diharapkan dengan kinerja a…

IMPLEMENTASI KEBIJAKAN SISTEM ONLINE SINGLE SUBMISSION DI DINAS PENANAMAN MOD…

The aim of this thesis is to determine the implementation of the online single submission system policy at the Ogan Ilir Regency Investment and One-Stop Integrated Services Service (DPMPTSP).The method used in this thesis is qualitative with descriptive analysis. The data obtained was analyzed by reducing the data, presenting the data, condensing the data, and drawing conclusions. The research …

IMPLEMENTASI KEBIJAKAN PROGRAM KELUARGA HARAPAN (PKH) DI KELURAHAN PASAR KEPA…

This research aims to find out how the Family Hope Program policy is implemented in Kepahiang District, Kepahiang District, Pasar Kepahiang Village. The type of research method used in this research is qualitative research, using the theory of George Edward lI (1980) throngh several faciors that infuence success and failure in implementation. policies, namely () communication, (2) resources, (3…

ANALISIS IMPLEMENTASI KEBIJAKAN KERJASAMA DALAM BIDANG PELAYANAN KESEHATAN BA…

Indoncsia is the country that sends the most migrants to Arabia, mainly for Hajj, umrah, and pilgrimage to Mecca. Indonesia sends between 168,000 and 220,000 Hajj congregations every year. The number of Hajj jamaahs continues to rise as Indonesia's economy grows and progresses, and recently the number of registrants has exceeded quota. Various issues have arisen, such the difficulty of providin…

EFEKTIVITAS PROSES PELAYANAN MUTASI KENDARAAN DI SISTEM ADMINISTRASI MANUNGGA…

This study aims to assess the effectiveness of the vehicle transfer service process in the One-Stop Integrated Administration System (SAMSAT) of Ogan Ilir Regency, South Sumatra Province. The method used is qualitative descriptive with four indicators of effectiveness according to (Steers, 1980), namely goal attainment, integration, adaptation, and satisfaction of the parties receiving the serv…

Kemas ulang informasi:konsep dan praktiknya di bidang kepustakawanan

Edition

-

ISBN/ISSN

978-623-93178-3-6

Collation

xx, 102 hlm.; 23 cm

Series Title

-

Call Number

025.5 Tup k

ANALISIS SENTIMEN LAYANAN KESEHATAN KLINIK YAMET KOMENTAR INSTAGRAM DENGAN NA…

Kemajuan teknologi informasi yang pesat mendorong sektor kesehatan untuk bertransformasi menuju pemanfaatan platform digital demi meningkatkan efisiensi dan kemudahan akses layanan. Klinik Yamet Palembang, sebagai pusat terapi bagi anak berkebutuhan khusus, telah menggunakan media sosial sebagai kanal komunikasi utama, meskipun situs web resminya masih belum dioptimalkan secara maksimal. Permas…

DAMPAK INOVASI PELAYANAN DIGITAL DALAM RANGKA MENINGKATKAN KUALITAS PELAYANAN…

Digital service innovation is the application of digital technology in public service processes to improve efficiency, accessibility, and user satisfaction. Innovations in digital services, such as the integration of the Laksan platform into Sponsor and the development of Ragit Dobel 3.0, have had a significant impact on service efficiency and effectiveness. Data from the user satisfaction surv…

PERAN OPEC DALAM MENGATASI MASALAH MINYAK DI NIGERIA SELAMA MASA PANDEMI COVI…

This study aims to explain the role of the Organization of Petroleum Exporting Countries (OPEC) in addressing the oil issues in Nigeria from 2019 to 2022. The oil problems in Nigeria during the COVID-19 pandemic, which began in early 2020, necessitated OPEC's intervention as an organization responsible for tackling oil-related issues, particularly in its member countries. This research uses the…

STUDI KUALITATIF MENGENAI PERSEPSI PASIEN PENGGUNA LAYANAN RAWAT INAP TERKAIT…

The Standard Inpatient Class (KRIS) Policy aims to ensure equality in facilities for inpatient services. Thus far, there has been no research examining the perceptions of inpatients at RSUP Dr. Rivai Abdullah following the implementation of the KRIS policy. This study employed a qualitative methodology with a case study approach, collecting data through in-depth interviews, observations, and do…

PERSEPSI PENANGGUNGJAWAB MUTU TENTANG STANDAR AKREDITASI SASARAN KESELAMATAN …

The Patient Safety Goals (PSG) accreditation standard is a mandatory requirement that Blood Transfusion Units (BTUs) must meet to achieve accreditation and prevent risks that could harm patients. The Ministry of Health aims for 100% of BUs to be accredited by 2024, but the Indonesian Red Cross (PMI) BTU in Palembang, which plays a strategic role in South Sumatra Province, has not yet been accre…

ANALISIS DATA SEKUNDER : PELAPORAN INDIKATOR NASIONAL MUTU (INM) PADA PUSKESM…

National Quality Indicator (INM) reporting and accreditation are forms of quality improvement for community health centers (Puskesmas). In practice, there are several challenges encountered by Puskesmas in implementing INM reporting, which are feared to affect the quality of Puskesmas services. The purpose of this study is to analyze the differences in INM reporting by Puskesmas before and afte…

IMPLEMENTASI STRATEGI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU …

The aim of this thesis is to determine the implementation of the strategy of the Department of Investment and One Stop Integrated Services (DPMPTSP) in order to increase investment realization in Ogan Ilir Regency and explain what actors are obstacles in increasing investment realization in Ogan Ilir Regency. The method used in this research is qualitative with descriptive analysis. The data ob…