Kemajuan teknologi informasi yang pesat mendorong sektor kesehatan untuk bertransformasi menuju pemanfaatan platform digital demi meningkatkan efisiensi dan kemudahan akses layanan. Klinik Yamet Palembang, sebagai pusat terapi bagi anak berkebutuhan khusus, telah menggunakan media sosial sebagai kanal komunikasi utama, meskipun situs web resminya masih belum dioptimalkan secara maksimal. Permas…
Perkembangan teknologi mendorong kemajuan industri game, termasuk genre Action Role-Playing Game (ARPG). Genshin Impact, sebagai game ARPG terkemuka, menawarkan grafis memukau, gameplay mendalam, dan dunia terbuka yang luas. Penelitian ini menggunakan metode Player Experience of Need Satisfaction (PENS) untuk mengevaluasi kepuasan pemain berdasarkan teori Self�Determination (SDT), yang mencak…
This study aims to measure the digital literacy index of the farming community in Gelebak Dalam Village, Rambutan Subdistrict, Banyuasin Regency, using the Digital Literacy Index method, which consists of four dimensions, namely Digital Skills, Digital Ethics, Digital Safety, and Digital Culture. The research method used is descriptive quantitative with data collection techniques through questi…
Cataracts are the leading cause of blindness worldwide and in Indonesia, which are often treated too late due to limited access to medical services, especially in remote areas. Early detection is crucial to prevent more severe visual impairment. This study aims to develop a mobile application called CARA-Mata that utilizes Deep Learning technology with YOLOv11 architecture to detect cataracts e…
Sales evaluation application is intended to increase efficiency in terms of making sales reports. Therefore it is necessary to conduct research to develop sales evaluation applications. The purpose of this application is to provide convenience to employees and leaders of the echo store in making reports and being able to find out sales transaction targets. This research was conducted using obse…
Perkembangan teknologi Augmented Reality (AR) memberikan peluang baru dalam penyajian media promosi yang lebih interaktif, khususnya pada industri interior bangunan seperti produk kaca hias. Penelitian ini mengembangkan aplikasi mobile berbasis AR dengan metode markerless tracking yang memungkinkan pengguna mensimulasikan motif kaca patri dan kaca inlay secara langsung pada bidang nyata. Fitur …
The rapid growth of the cosmetics industry on e-commerce platforms has intensified competition, creating a critical need for effective, data-driven marketing strategies. This study aims to conduct a comparative analysis of machine learning algorithms to predict the sales categories (High, Medium, Low) of cosmetic products on the Tokopedia marketplace. Four classification models; Random Forest, …
YouTube, as a highly interactive platform, has become a medium for online gambling promotions, raising legal issues under the Electronic Information and Transactions (ITE) Law and social risks, particularly for adolescents. This study aims to analyse public responses to gambling-related comments and to develop an automatic detection system using Natural Language Processing (NLP). The research f…
This study aims to evaluate the usability level of the Strava fitness application using the Post-Study System Usability Questionnaire (PSSUQ) and the Retrospective Think Aloud (RTA) method. A total of 128 respondents completed the PSSUQ questionnaire, while five respondents participated in RTA sessions to provide qualitative insights into their user experience. The analysis shows that Strava ha…
The rapid growth of the global game industry has positioned Roblox as a popular creative ecosystem platform; however, game development within it requires a structured approach to ensure gameplay quality. This study aims to develop a mountain climbing-themed platformer game on the Roblox platform by applying the Game Development Life Cycle (GDLC) method and measuring the quality of its user expe…
This study aims to analyze the factors that influence public trust in the PPDB services of the Department of Education of South Sumatra Province through the utilization of government social media as a digital communication medium. The research employs the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method using SmartPLS 4. The findings indicate that two variables significantl…
This study aims to evaluate user acceptance of the Tokopedia e-commerce platform in Indonesia by applying the Unified Theory of Acceptance and Use of Technology 3 (UTAUT3) framework combined with the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) analysis implemented in RStudio. Data were collected through an online questionnaire distributed through social networks, …
Indonesia’s rapid e-commerce growth has produced a vast volume of user reviews, yet their use for insight extraction remains limited—particularly for the Bukalapak platform. This study compares the performance of Naïve Bayes and Support Vector Machine for sentiment classification on 10,000 Bukalapak reviews. The workflow includes text preprocessing (cleaning, case folding, tokenization, st…
The rapid development of digital banking services has necessitated a deeper understanding of user perceptions and satisfaction levels. This study analyzes sentiment from user reviews of the Wondr by BNI app using a Knowledge Discovery approach and machine learning methods. Three classification algorithms were compared: Support Vector Machine (SVM), K-Nearest Neighbor (KNN), and Naive Bayes, eva…
Tomatoes are a horticultural commodity whose quality and nutritional content are strongly influenced by their ripeness level. In practice, tomatoes are often sorted manually based on ripeness, which leads to inconsistent results due to the limitations of human visual perception. This problem highlights the need for an objective and fast tomato ripeness classification system. This study aims to …
Public service applications such as SIGNAL facilitate the public in accessing information and making motor vehicle tax payments. However, the diversity of user reviews indicates the need to evaluate public perceptions through sentiment analysis. This study compares the performance of four classification algorithms Naïve Bayes, Random Forest, Decision Tree, and SVM in analyzing 36,000 user revi…
Technological developments and social media have changed the way public institutions communicate, including in building their image and encouraging public engagement. However, in practice, Bank Indonesia South Sumatra's digital communication tends to be one-way with low public interaction, so that the effectiveness of the communication strategy has not been optimally achieved. This condition ra…
Rice is a primary staple food in Indonesia, particularly in South Sumatra Province. In February 2024, BBC News Indonesia reported that the price of premium rice surged to Rp18,000 per kilogram, marking the highest price in the country’s history. To anticipate and predict similar spikes in the future, this study applies a Knowledge Discovery approach and compares three machine learning models:…
The socio-political context surrounding the Indonesian Ulema Council's Fatwa No. 83 of 2023, which catalyzed a significant consumer shift, necessitates an accurate measure of public sentiment toward alternative local brands like Almaz Fried Chicken. Analyzing real-time consumer discourse on the challenging TikTok platform, the study utilized a final dataset of 4,374 unique comments to overcome …
The use of social media by hospitals as a public communication platform presents challenges in understanding diverse public opinions expressed through online comments. RS Bunda Palembang utilizes Instagram to disseminate information and receive public feedback; however, the large volume of comments with varying sentiments makes it difficult for management to identify public perceptions accurate…
Knowledge is the result of learning experiences in the form of information whose accuracy can be trusted based on facts. Improving student performance requires good knowledge. In this case, it is supported by several aspects that can act as mediators to trigger individual attitudes in increasing awareness of sharing their knowledge. The theories underlying this research are Knowledge Based Theo…
This study aims to analyze the needs fulfillment of @rsbundapalembang Instagram followers using the Uses and Gratifications theory. This study measures the influence of usage motives (Gratification Sought) on the satisfaction obtained (Gratification Obtained) through a quantitative approach with a sample of 89 respondents analyzed using PLS-SEM. The results show that Gratification Sought has a …
This study investigates sentiment in user reviews of the Zalora Android application on Google Play using a hybrid approach that fine-tunes IndoBERT and integrates a TF-IDF Logistic Regression ensemble with inference-time adjustments. A corpus of 29,066 reviews was preprocessed and split with a stratified hold-out; class imbalance was handled on the training partition. The pipeline applies proba…
Digital transformation compels educational institutions to innovate by providing interactive promotional media to enhance student interest. This study aims to develop a virtual campus educational game for Universitas Sriwijaya Palembang on the Roblox platform as an immersive orientation medium. The development utilizes the Multimedia Development Life Cycle (MDLC) method, spanning six systematic…
Earthquakes belong to the category of natural disasters that are prone to occur on the island of Sumatera and pose a serious challenge because they can have a devastating impact on human life, such as loss of life, material losses, and environmental damage. Consequently, earthquake hazard zone mapping is needed to provide information about the potential and history of disasters and is an import…
Generative AI has provided real benefits in key sectors of the public sector. However, the rapid expansion of AI assistant services also raises concerns about whether newly released products can consistently meet user expectations, especially as negative experiences are increasingly expressed through public reviews. Its positive impacts encourage competitive rivalry among AI assistant product d…
This study integrates Aspect-Based Sentiment Analysis with Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA) to determine priority development features in digital service applications in the telecommunications sector. A total of 10,000 MyIM3 user reviews were analyzed using Fine-Tuned IndoBert with 93% accuracy, then negative sentiment was mapped into several topics us…
This study aims to develop the EduSawit application as an Augmented Reality (AR)-based learning medium to support environmentally friendly oil palm cultivation education. The research method uses the Multimedia Development Life Cycle (MDLC), which includes the conceptualization, design, material collection, assembly, testing, and distribution stages. Functional testing was conducted using Black…
iPusnas is a digital library application with over 1.5 million users, but only received a rating of 2.0. This study conducted a sentiment analysis on 7,596 reviews obtained through web scraping using Google Play Scraper. The data was processed through case folding, data cleaning, tokenization, stopword removal, and stemming, then automatically labeled based on the rating. The dataset was divide…
Rapid technological changes in the Industry 5.0 era have made digital knowledge and skills more important. There are inconsistent results in previous studies. Based on the Knowledge-Based View (KBV) theory, this study analyzes how knowledge management and digital competence directly and indirectly affect employee performance through innovative work behavior. Data were obtained through a questio…