Pertamina Refinery Unit III Plaju is a Pertamina oil refinery located in Palembang. One of the services available is the Pertamina Intranet Portal Service, which provides access to all news and services offered to employees of PT. Kilang Pertamina Internasional. To enhance its functionality, the interface needs to be neat, attractive, and prioritize effectiveness.The interface design was develo…
Instagram merupakan salah satu platform media sosial yang digemari oleh masyarakat Indonesia untuk berbagi informasi tentang perkembangan yang terjadi salah satunya ketika pemilihan umum 2024. Tingginya sebaran komentar-komentar yang berisi polaritas dan polarisasi antara kelompok pendukung kandidat atau partai yang berbeda menjadikannya sebagai objek penelitian yang akan dianalisis menggunakan…
Penelitian ini mengevaluasi kepuasan pengguna aplikasi Traveloka menggunakan kerangka kerja PIECES, yang mencakup Kinerja, Informasi, Ekonomi, Kontrol, Efisiensi, dan Layanan. Populasi dan sampel pada penelitian adalah pengguna aplikasi Traveloka yang berjumlah 202 responeden. Data dikumpulkan melalui analisis regresi linier dan One-way ANOVA untuk meneliti dampak faktor-faktor ini terhadap pen…
Penelitian ini secara spesifik untuk mengetahui kepuasan pengguna terhadap sistem Sistem Informasi Pelayanan Publik Nasional (Cariyanlik) di Kota Palembang. Yang mana sistem Cariyanlik ini merupakan sistem pelayanan terpadu yang digunakan khususnya bagi pegawai kecamatan dalam melayani keperluan administrasi kependudukan di Kota Palembang. Dari hasil pengamatan penulis terhadap penggunaan terha…
Aplikasi Access by KAI sebagai media pemesanan tiket kereta api secara online yang berfokus pada pemesanan tiket kereta api jarak jauh, menengah maupun local/komuter. Tujuan dari penelitian ini yaitu menganalisis faktor untuk mengetahui kepuasan pengguna terhadap aplikasi Access by KAI. Metode yang digunakan dalam penelitian ini adalah End User Computing Satisfaction (EUCS) yang terdiri dari li…
The distribution of goods in the logistics sector faces challenges in optimizing distance, time, and delivery route efficiency. The Vehicle Routing Problem (VRP), including its variant VRPTW, which considers time constraints, is an effective approach to address these challenges. This study applies the Variable Neighborhood Search (VNS) algorithm as a heuristic method to solve the VRPTW. VNS lev…
This study explores the user experience of the Maxim app among the people of Palembang using the User Experience Questionnaire (UEQ) method. The study aims to assess user satisfaction by analyzing key variables such as attractiveness, efficiency, clarity, dependability, stimulation, and novelty. Data were collected through questionnaires, with responses from 228 participants, later refined to 2…
This study aims to analyze the influence of Customer Relationship Management (CRM) on user loyalty of the Maxim application in Palembang. CRM is a strategic approach aimed at enhancing the relationship between companies and customers through the effective use of technology, information systems, and business processes. This research focuses on five main CRM variables: Content, Accuracy, Format, …
The development of digital technology and the internet has made it easier to access information through an intuitive UI. PT Kilang Pertamina International, as a company in the oil and gas sector, has utilized this technology to help improve operational efficiency, including its Shared-Service (SS) ICT services. However, the current system interface is not yet optimal, causing discomfort and red…
Advances in technology present challenges in matching individual skills with appropriate job recommendations. This research develops a Natural Language Processing (NLP) based job recommendation system using Convolutional Neural Network (CNN) and Long Short-Term Memory (LSTM) models. The research data is obtained from the Hugging Face and Kaggle public datasets, which include descriptions of wor…
Skin diseases account for 1.79% of the world's disease burden. Indonesia is ranked 3rd of the top ten diseases in the world. Digital processing can enable better feature extraction from images of skin lesions, thereby aiding in the identification of patterns or characteristics that may be difficult to recognize by the human eye. Deep learning has demonstrated the ability to understand and proce…
Wireless Sensor Networks (WSN) are distributed systems consisting of numerous small and intelligent sensors designed to monitor, collect, and transmit data from the surrounding environment to a control center. In practice, WSN faces significant challenges related to limited energy resources, particularly in sensor nodes powered by batteries. Inefficient energy management can lead to node failur…
The advancement of the Internet of Things (IoT) presents new challenges in network security, especially in Low-Power and Lossy Networks (LLN) which are vulnerable to Denial-of-Service (DoS) attacks, such as UDP flood attacks. This attack disrupts network performance by flooding the target with a large number of UDP packets. This study uses the rate-based thresholding method to detect UDP flood …
Garba Rujukan Digital (GARUDA) is a source of information covering various fields including science, behavioral psychology, moral science, math, and computers, as well as other scientific publications managed by the Ministry of Education and Culture and Higher Education. Malware problems are more dangerous for government institutions and organizations than for private users. Various intentions …
The security of cloud computing has become a critical issue with the rise of malware threats such as spyware, ransomware, and trojan horses. This study develops a malware detection system based on RT-AMD (Real-Time Attack Monitoring and Detection) using machine learning algorithms, including Random Forest, Decision Tree, K-Nearest Neighbor, and Naïve Bayes. The CIC-MalMem-2022 dataset is used …
Distributed Denial of Service (DDoS) is a major threat to cloud computing infrastructure, capable of causing service disruptions and significant losses. This study aims to develop an adaptive DDoS attack detection system using the RT-AMD (Real-Time Attack Monitoring and Detection) method, which combines four machine learning algorithms: Decision Tree, Random Forest, Naive Bayes, and K-Nearest N…
Di suatu dunia pendidikan, tingkat kesuksesan alumni dalam memperoleh pekerjaan setelah lulus merupakan indikator penting bagi lembaga pendidikan dalam mengevaluasi kualitas pendidikan yang diberikan. Perguruan tinggi atau sebuah universitas memegang kewajiban yang sangat penting pada suatu pembangunan mutu pendidikan masyarakat. Tiap universitas perlu untuk menyesuaikan kurikulum dan program p…
Taman kanak-kanak merupakan pendidikan prasekolah yang sangat penting dalam mendukung perkembangan masa emas anak-anak di Indonesia. Namun tidak semua anak-anak di Indonesia memiliki kesempatan dalam menempuh pendidikan prasekolah dikarenakan berbagai faktor-faktor yang meliputinya. Penelitian ini bertujuan untuk mengetahui faktor-faktor apa saja yang mempengaruhinya, kemudian diharapkan dapat …
The rapid development of technology has encouraged the integration of digital services, including e-commerce apps such as Weverse Shop. As a platform that provides official merchandise for K-Pop fans, Weverse Shop underwent significant changes after being integrated into the Weverse app. This study aims to evaluate the usability and user experience of Weverse Shop e-commerce app following this …
This research aims to measure the readiness to adopt information technology in the Gapoktan Life Baru community in East Cempaka OKU District using the Community Readiness Model (CRM) method. CRM measures several aspects, namely Community Effort, Knowledge Towards Issues, Leadership, Community Conditions, Community Knowledge, and Related Resources. This research involved 23 respondents who were …
The development of information and communication technology (ICT) in Indonesia has penetrated into various sectors, including education, one of which is through the Sriwijaya University English Proficiency Test (USEPT) website. In recent years, assessing the quality and user experience of the USEPT website has become increasingly important due to the globalization of higher education and the ne…
The Statistics Indonesia (BPS) of Ogan Ilir Regency is a government agency that provides high-quality statistical information, including statistical data consultation services through the Integrated Statistical Service Unit (PST). However, this service is not yet available online, which requires the public to visit the BPS office in person. The current manual system faces several challenges, su…
At this time, technological development is progressing very rapidly, as evidenced by various innovations that have been created around the world. One of them is the implementation of systems within a company. An example in this case is the inventory system process at Bank BRI Palembang, which still uses paper and has not been computerized, resulting in a lengthy report collection process. Other…
Technological developments have spurred society into a new era, where almost the entire community has been influenced by various needs electronically. One of the technological developments known to the public is digital comics, including Komiku and Manga Plus. These two applications have a variety of good reviews and disadvantages of each application. An important aspect that must be considered…
This study measures the usability of the Binmas Online System Version 2 (BOS V2) application using the System Usability Scale (SUS) method at Jambi Regional Police. With an SUS score of 51.6 (poor category, grade D), the application demonstrated low effectiveness, efficiency and user satisfaction. Findings also indicated the application was in the detractor classification in Net Promoter Score …
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