PENGARUH KEBUTUHAN KETERHUBUNGAN SOSIAL DAN HIBURAN TERHADAP KEPUASAN PENGGUN…

The development of digital technology has transformed various aspects of social life, including the tradition of sharing Eid al-Fitr allowances (THR). One such transformation is reflected in the use of the DANA Kaget feature within the DANA digital wallet application, which is widely used by Generation Z. This study aims to examine the role of social connectedness needs and entertainment needs …

FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PELAYANAN KESEHATAN PASIEN RAWAT INA…

Health is a basic need that supports people’s daily activities and productivity. Hospitals, as referral health care facilities, are required to provide high-quality services in line with the implementation of the National Health Insurance (JKN) program through BPJS Kesehatan. Various problems such as limited health personnel, service time, attitudes of medical staff, and the quality of facili…

PENGARUH KUALITAS LAYANAN DAN BAURAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN APL…

The growth of online transportation services has intensified market competition, making application service quality and promotional strategies critical factors in shaping consumers’ purchase decisions. Previous studies have predominantly focused on the direct effects of these variables, while investigations into the moderating role of customer satisfaction remain limited and have produced inc…

ANALISIS KEPUASAN PENGGUNA APLIKASI MAXIM DENGAN MENGGUNAKAN METODE END-USER …

The use of digital technology and applications is growing rapidly in various sectors of life, including transportation services. Maxim, as a transportation application, plays an important role in providing efficient and practical services for its users. Measuring the level of user satisfaction is very important to ensure this application can meet the expectations and needs of its users. Therefo…

PENGEMBANGAN INSTRUMEN PENGUKURAN TINGKAT KEPUASAN SISWA TERHADAP LAYANAN DAS…

Efforts to develop instruments to measure student satisfaction levels are an important element in measuring the quality of guidance and counseling services and providing more effective and efficient services. Currently there is no instrument that measures this well. Therefore, this research aims to develop an instrument for measuring the level of student satisfaction with basic guidance and cou…

PENGARUH INOVASI JEMPUT BOLA TERHADAP KEPUASAN PENYANDANG DISABILITAS DALAM P…

This study aims to determine how much influence the ball pick-up innovation has on the satisfaction of persons with disabilities in recording E-KTP at the population and civil registration office of Palembang city. The theory of innovation used is the theory according to Rogers, namely relative advantage, suitability, complexity, observability, and ease of observation, while for satisfaction us…

PENGARUH BUDAYA ORGANISASI DAN KOMITMEN ORGANISASI TERHADAP KEPUASAN KERJA PE…

The purpose of this study was to determine the level of influence of organizational culture variables using goal-oriented dimensions and employee-oriented dimensions, organizational commitment variables using the dimensions of affective commitment; normative commitment; and continuance commitment, on job satisfaction using the dimensions of hygiene factors and motivation factors. The approach m…

ANALISIS KEPUASAN IBU HAMIL TERHADAP PELAYANAN ANTENATAL DI PUSKESMAS SEKIP P…

Background: Antenatal care (ANC) is a series of health services that are essential to support the health of pregnant women and fetuses. The quality of ANC services plays a crucial role in reducing maternal and infant mortality. This study aims to analyze the level of satisfaction of pregnant women with antenatal care at Puskesmas Sekip, Palembang in 2024. Method: This study used a quantitative …

PENGARUH KEPUASAN KERJA DAN STRES KERJA TERHADAP PRODUKTIVITAS KERJA: STUDI K…

This study examines the impact of job satisfaction and work stress on work productivity within the context of a remote working system. Using a quantitative research approach, PT Uni Tokopo Teknologi, with its 55 employees, was analyzed using a saturated sampling technique with primary data. From the distributed questionnaire forms, the conclusion was reached that there is no effect of any indep…

MERAIH PUNCAK KESUKSESAN KEBAHAGIAN DAN KEPUASAN HIDUP = Be a Winner Everytime

Edition

-

ISBN/ISSN

978-979-798-317-8

Collation

xvii, 273 hlm. ; 21 cm

Series Title

-

Call Number

658.4 Bat m

ANALISIS KEPUASAN PENGGUNA TERHADAP PENGGUNAAN APLIKASI VIU MENGGUNAKAN METOD…

Penelitian ini mengenai analisis kepuasan pengguna terhadap penggunaan aplikasi Viu di kota Palembang. Tujuan penelitian ini untuk mengetahui tingkat kepuasan pengguna aplikasi Viu dimana penelitian ini penulis menggunakan metode End User Computing Satisfaction (EUCS), metode ini menekankan pada kepuasan (Satisfaction) pengguna dengan menganalisa aplikasi dengan menilai Content, Accuracy, Forma…

EVALUASI KEPUASAN PENGGUNA APLIKASI MOVIN BY MANTAP MOBILE MENGGUNAKAN METODE…

Digitalisasi perbankan mendorong Bank Mandiri Taspen menghadirkan aplikasi Movin by Mantap Mobile untuk memudahkan nasabah, khususnya pensiunan. Namun, sejumlah keluhan pengguna menunjukkan perlunya evaluasi lebih lanjut. Penelitian ini bertujuan mengukur kepuasan pengguna aplikasi Movin by Mantap Mobile menggunakan metode End-User Computing Satisfaction (EUCS) yang mencakup lima dimensi: conte…

ANALISIS TINGKAT KEPUASAN KONSUMEN TERHADAP PELAYANAN ANGKUTAN TRAVEL PO. LAN…

Edition

-

ISBN/ISSN

-

Collation

xii, 94 hlm.: Ilus., tab.; 29 cm

Series Title

-

Call Number

T43589

ANALISIS TINGKAT KEPUASAN PELANGGAN TIARA MUSLIMAH BEAUTY CARE AND WEDDING OR…

Edition

-

ISBN/ISSN

-

Collation

x, 75 hlm. Ilus., tab.; 29 cm

Series Title

-

Call Number

T43692

PENGARUH KUALITAS PRODUK DAN LOKASI TERHADAP KEPUASAN KONSUMEN DALAM MEMBELI …

Zaman yang semakin maju berdampak pada usaha dan bisnis yang berkembang pesat saat ini adalah di bidang kuliner, yakni café. Café, yang sering disebut juga coffeehouse, coffe shop, merupakan istilah yang digunakan untuk tempat melayani pesanan kopi atau minuman hangat lainnya. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk dan lokasi terhadap kepuasan konsumen dalam memb…

PENGARUH PARTISIPASI PEREMPUAN DAN INDEKS KEPUASAN MASYARAKAT (IKM) TERHADAP …

This researeh aims to determine the influence of women's participation and the Community Satisfaction Index (IKM) on community development. The research method used is quantitaive, utilizing SPSS 26 with data analysis techniques including validity tests, reliability tests, T-tests, and F-tests. The research population consists of CDO TJSL employees, program administrators, buyers (buyer partici…

HUBUNGAN DIMENSI MUTU PELAYANAN KESEHATAN TERHADAP TINGKAT KEPUASAN PASIEN TU…

Background: The increasing number of TB cases must be addressed through planning and implementing various improvement efforts by improving the quality of care. Patient satisfaction reflects the quality of care received. There are seven dimensions of health service quality, including effective, safe, people-centered, timely, efficient, equitable, integrated. This study aims to determine the rela…

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA RENTAL MOBIL RAF…

komnikasi interpersonal menjadi salah satu pilihan utama sebagai salah satu faktor yang memperngaruhi kepuasan pelanggan, komunikasi interpersonal dan pelayanan yang baik menjadi hal penting dikarenakan pelanggan akan lebih puas dengan karyawan yang memiliki keterampilan berinteraksi dengan orang lain dan dapat membaca emosi dari kesadaran sosial.

PENGARUH LINGKUNGAN KERJA FISIK DAN LINGKUNGAN KERJA NON FISIK TERHADAP KEPUA…

Penelitian ini bertujuan untuk mengetahui lingkungan kerja fisik dan lingkungan kerja non fisik terhadap kepuasan kerja karyawan di Cafe Coventown Palembang. Populasi dalam penelitian ini adalah karyawan di Cafe Coventown Palembang menggunakan teknik sampling jenuh atau sensus dengan sampel yang berjumlah 33 responden. Metode pengumpulan data yang digunakan dalam penelitian ini didapat melalui …

ANALISIS FAKTOR YANG MEMPENGARUHI KEPUASAN PENGGUNA APLIKASI VIU MENGGUNAKAN …

One area of telecommunications technology that is also undergoing development in the context of entertainment is that of video streaming. Viu is a video streaming service that provides a range of premium content free of charge. Nevertheless, the Viu application continues to elicit a range of grievances, with the application’s rating remaining relatively low. It is of great importance to consi…

PENGARUH KUALITAS LAYANAN TERHADAP TINGKAT KEPUASAN PENGGUNA INDRIVE DI KOTA …

User satisfaction will encourage them to use the InDrive service, the results of exploration with users revealed some problems such as server down and the application map display is not as intended, causing customer dissatisfaction with the InDrive service. purpose cause customer dissatisfaction with the InDrive service. From this It is hoped that this research will be a solution to the problem…

HUBUNGAN ANTARA KUALITAS PELAYANAN PEMASANGAN INTRAUTERINE DEVICE (IUD) PADA …

Latar Belakang : Jumlah penduduk Indonesia terus meningkat dan pada tahun 2023 mencapai 278,6 juta jiwa, sehingga pengendalian pertumbuhan penduduk menjadi penting melalui program keluarga berencana (KB). Salah satu metode kontrasepsi yang efektif adalah intrauterine device (IUD), namun penggunaannya di Indonesia masih rendah. Upaya peningkatan penggunaan IUD dilakukan melalui peningkatan kuali…

PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN D…

This study analyzes the influence of service quality and product quality on customer satisfaction at J.CO Restaurant Palembang Indah Mall. The research employs a quantitative method with probability sampling of the entire consumer population (122 respondents) and collects primary data through questionnaires. The findings reveal that service quality has a positive and significant effect on custo…

PENGARUH PENGUASAAN TEKNOLOGI TERHADAP KINERJA CUSTOMER SERVICE OFFICER (CSO)…

This study aims to examine the Effect of Technology Mastery on the Performance of BCA Palembang Customer Service Officers (CSOs) Through Job Satisfaction as an Intervening Variable. The population in this study consisted of all BCA Palembang CSOs. For sampling, this study used a saturated sampling technique, resulting in a sample size of 76 people. The analysis technique used in this study was …

PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN KONSUMEN (STUDI PADA PRO…

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk dan harga terhadap kepuasan konsumen (Studi pada produk Eco Racing Agen PT Best di Kota Palembang). Metode penelitian yang digunakan adalah metode kuantitatif dengan jumlah sampel sebanyak 100 responden. Teknik pengambilan sampel menggunakan teknik non-probability sampling. Analisis data dilakukan dengan uji t, uji F, dan anal…

PENGARUH MOTIF PENGGUNAAN DAN KUALITAS INFORMASI PADA AKUN INSTAGRAM @INFOLUB…

The Instagram account @infolubuklinggau is a provider of local information in the city of Lubuklinggau and its surroundings. Despite identified issues regarding content and technical aspects, this account still maintains a high level of popularity. This study aims to determine the influence of Usage Motives and Information Quality on User Satisfaction in obtaining information. The theory used i…

PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN KONSUMEN (STUDI PADA PEN…

Penelitian ini dilakukan untuk menganalisis Pengaruh Kualitas Produk dan Harga Terhadap Kepuasan Konsumen (Studi pada Pengguna Skintific 5x Ceramide Barrier Moisturizer Gel di Kota Palembang). Metode penelitian yang digunakan adalah metode kuantitatif dengan teknik pengambilan sampel menggunakan teknik non-probability sampling, dengan jumlah sampel 100 responden. Analisis data yang digunakan ad…

PENERAPAN METODE CUSTOMER SATISFACTION INDEX (CSI) UNTUK MENGETAHUI TINGKAT K…

This research seeks to assess user satisfaction standards related to the services of quality offered by the Steam mobile application. Steam mobile is an application developed by Valve Corporation which was launched in 2012, the company behind the popular digital distribution platform for video games, Steam. This application is crafted to enable users to allow users to access various Steam featu…

TETAP SEHAT SAAT BERPUASA RAMADHAN BAGI DIABETISI

Edition

1

ISBN/ISSN

978-602-432-485-8

Collation

xviii, 94hlm.; 24cm

Series Title

-

Call Number

616.46 Han t

PENGARUH KEPUASAN KERJA DAN JOB BURNOUT TERHADAP TURNOVER INTENTION PERAWAT D…

Health workers play an important role in improving optimal health services in the community to improve the highest public health status. In various cases and studies conducted, the main problem with nurse turnover intention is closely related to job satisfaction and burnout at work. Over time, the increase in patients also causes an increase in the need for nurses, which can affect job satisfac…